Latest Contributions by JonathanQuinn

‎09-14-2022

Hm, the DR tool shouldn't even need to make a request to the services URL; it should use the admin URL for everything. I'll take a look.

‎08-26-2022

When creating a Server site, there are two important parameters; where the config-store will be located and where the directories will be located. The config-store, which is where site and service configuration, security information, and other things are stored, can be in cloud storage. The directories, which store published services, output of jobs and map operations, must be on the file system. A file share will always be provisioned for a site that uses cloud storage.

‎08-22-2022

Thanks for reporting this @NicolasGIS. You can ignore that error for now, we'll make changes to correctly differentiate a "full" backup vs a "backup" backup.

‎08-15-2022

Unfortunately, the TEMP directory is not exposed as configurable via an API, but it'd be a good enhancement request.

‎08-09-2022

As @TonyContreras_Frisco_TX mentioned, there's no way to give an accurate estimate of the size of an organizations backup without actually running the utility. A very rough estimate can be gathered by adding together the size of the content directory for Portal, size of the arcgisdatastore directory for Data Store, and the size of the config-store and directories path for Server. You might think to apply some multiplier to account for growth, (2.5x total size of all data?).

‎08-01-2022

What does the HTTP traffic look like when you load the Organization tab? Anything outstanding in the JSON responses? Another thing to validate is whether all internal URLs are not going through a network path that would receive a 401 challenge. For example, this would be the privatePortalURL property or the Admin URL used by federated servers. These URLs can't be configured to return a 401 challenge. If your WebContextURL in Portal is set to the same property as the privatePortalURL, or the services URL used in federation is using IWA as well and matches the admin URL, you'll run into problems. You'll have to use separate URLs for internal communication. https://enterprise.arcgis.com/en/portal/latest/administer/windows/ha-scenarios-web-gis.htm

‎07-19-2022

The components use the following default directories to stage the backups: Portal for ArcGIS: <Portal_content_directory>\temp ArcGIS Server: C:\Users\<user>\AppData\Local\Temp ArcGIS Data Store: <ArcGIS_Data_Store_directory>\temp You should be interested in ArcGIS Server, so assuming you changed the TEMP directory of the install user to the D:\ drive, I agree with @ReeseFacendini, increase space on the drive. https://enterprise.arcgis.com/en/portal/latest/administer/windows/create-web-gis-backup.htm

‎05-20-2022

No, that won't work. Create the target environment using the correct/intended URLs and then restore your backup. If you need to update the URLs, you can do so after the restore is complete.

‎05-20-2022

Unless instructed by Support, there's no need to modify internal configuration files, including the pg_hba.conf file. The messages you see regarding the "no pg_hba.conf file" are due to a check that's occurring without passing in certain properties. What version are you using? Can you check the casing of the services URL you used in federation between your source and target deployment? My assumption is that the casing is different, leading to the error.

‎04-19-2022

There are no real "buckets" in S3, so I'm not surprised that's not working. When you see item "folders" under the root bucket, they're just key/value prefixes. What you're looking to do is not possible.

‎04-06-2022

This issue is not targeted for a patch at the moment. If you need this to be resolved quicker, my recommendation is work with your account manager to escalate the bug to be reviewed by Support Technical Leads and product management.

‎04-06-2022

Can you provide information on which component is taking the longest to restore? The command prompt should include information about how long each component took.

‎04-04-2022

This is a bug: BUG-000148139 - The relational ArcGIS Data Store should wait until the database is accessible during a restoration before allowing connections from the registered ArcGIS Server Site. We'll be fixing this at 11.0.

‎03-04-2022

Have you contacted Support? If not, I recommend doing so and providing DEBUG logs from Portal and the DR tool when running a backup as well as a ProcMon log which can help track what's being attempted on the file system.

‎02-28-2022

They are created when you create a backup of Portal. How often are you creating backups of Portal, either using the DR tool or directly in the Portaladmin API? Are they never cleared up, or only sometimes?

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Date Last Visited	‎07-01-2025 04:40 AM

My Ideas

Latest Contributions by JonathanQuinn

Re: Cannot get the WebGIS Configuration

Re: FileShare VM in Muli Machine HA deployment with Cloud Builder

Re: Incorrect warning regarding backup in new operational health issues script (Enterprise 11.0)

Re: Why is the webgisdr utility complaining of space when there is more than 60% free space on the specified storage device?

Re: WebGISDR Backup File Size...Examples?

Re: ArcGIS Enterprise HA Portal configured to use IWA having issues loading Organization/Settings

Re: Why is the webgisdr utility complaining of space when there is more than 60% free space on the specified storage device?

Re: Restore using webgisdr utility

Re: Restore using webgisdr utility

Re: Arcgis Enterprise portal with Amazon S3 bucket configuration

Re: Cannot restore ArcGIS Enterprise webgisdr backup on standby environment

Re: webgisdr restore time discrepancy

Re: Cannot restore ArcGIS Enterprise webgisdr backup on standby environment

Re: WebGISdr starts but never completes backup

Re: what are tmp-portal-export files for?

Re: ArcGIS Portal public maps asking for login cre...

Re: Failed to start the portal service

Re: Restore to standby environment per component (...

Re: Can't backup ArcGIS Enterprise 11.4 webgisdr s...

Re: WEBGISDR Failed due to PortalAdmin and ServerA...