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Sorry, let me clarify; at 10.9.1 and earlier, we had a parsing issue. We check whether the services URL has admin access enabled, and if not, use the admin URL. Ultimately, though, the DR tool constructs the URL to the admin API as https://admin.domain.com/arcgis/admin. It then needed to parse out the "/admin" URL path from the end, but mistakenly stripped the first occurrence. This meant there were requests going to https://.domain.com/arcgis, which of course wouldn't resolve. We addressed this in 11.0, but used an incorrect method, which looks for any character in the URL that matches any character in "admin". In your case, https://ags3.our_org.net/agsfed/admin/ all of the bolded characters are characters in "admin", therefore got stripped from the URL, resulting in https://ags3.our_org.net/agsfe. My question was whether the services URL and Admin URL are both set to https://ags3.our_org.net/agsfed, which makes a workaround more challenging.
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09-15-2022
10:26 AM
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If you need Docker on the same machine for any reason, re-add the FQDN before the entry that Docker adds, i.e. 10.0.0.1 actual-machine-name.domain.com HOST.DOCKER.INTERNAL Enterprise will use the first hostname that matches the local IP address.
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09-15-2022
06:21 AM
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Unfortunately, this is a regression from a change to handle "admin" in the admin URL hostname. It strips any characters in the word "admin" from the end of the URL, which is why your URL that ends in "d" has the "d" stripped. Your services URL is https://myf5name/agsfed; what's the admin URL?
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09-15-2022
06:18 AM
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Hm, the DR tool shouldn't even need to make a request to the services URL; it should use the admin URL for everything. I'll take a look.
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09-14-2022
01:11 PM
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When creating a Server site, there are two important parameters; where the config-store will be located and where the directories will be located. The config-store, which is where site and service configuration, security information, and other things are stored, can be in cloud storage. The directories, which store published services, output of jobs and map operations, must be on the file system. A file share will always be provisioned for a site that uses cloud storage.
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08-26-2022
07:15 AM
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Thanks for reporting this @NicolasGIS. You can ignore that error for now, we'll make changes to correctly differentiate a "full" backup vs a "backup" backup.
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08-22-2022
10:33 AM
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Unfortunately, the TEMP directory is not exposed as configurable via an API, but it'd be a good enhancement request.
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08-15-2022
06:47 AM
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As @TonyContreras_Frisco_TX mentioned, there's no way to give an accurate estimate of the size of an organizations backup without actually running the utility. A very rough estimate can be gathered by adding together the size of the content directory for Portal, size of the arcgisdatastore directory for Data Store, and the size of the config-store and directories path for Server. You might think to apply some multiplier to account for growth, (2.5x total size of all data?).
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08-09-2022
08:50 AM
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What does the HTTP traffic look like when you load the Organization tab? Anything outstanding in the JSON responses? Another thing to validate is whether all internal URLs are not going through a network path that would receive a 401 challenge. For example, this would be the privatePortalURL property or the Admin URL used by federated servers. These URLs can't be configured to return a 401 challenge. If your WebContextURL in Portal is set to the same property as the privatePortalURL, or the services URL used in federation is using IWA as well and matches the admin URL, you'll run into problems. You'll have to use separate URLs for internal communication. https://enterprise.arcgis.com/en/portal/latest/administer/windows/ha-scenarios-web-gis.htm
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08-01-2022
10:36 AM
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The components use the following default directories to stage the backups: Portal for ArcGIS: <Portal_content_directory>\temp ArcGIS Server: C:\Users\<user>\AppData\Local\Temp ArcGIS Data Store: <ArcGIS_Data_Store_directory>\temp You should be interested in ArcGIS Server, so assuming you changed the TEMP directory of the install user to the D:\ drive, I agree with @ReeseFacendini, increase space on the drive. https://enterprise.arcgis.com/en/portal/latest/administer/windows/create-web-gis-backup.htm
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07-19-2022
01:31 PM
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No, that won't work. Create the target environment using the correct/intended URLs and then restore your backup. If you need to update the URLs, you can do so after the restore is complete.
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05-20-2022
07:52 AM
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Unless instructed by Support, there's no need to modify internal configuration files, including the pg_hba.conf file. The messages you see regarding the "no pg_hba.conf file" are due to a check that's occurring without passing in certain properties. What version are you using? Can you check the casing of the services URL you used in federation between your source and target deployment? My assumption is that the casing is different, leading to the error.
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05-20-2022
07:43 AM
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There are no real "buckets" in S3, so I'm not surprised that's not working. When you see item "folders" under the root bucket, they're just key/value prefixes. What you're looking to do is not possible.
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04-19-2022
02:12 PM
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This issue is not targeted for a patch at the moment. If you need this to be resolved quicker, my recommendation is work with your account manager to escalate the bug to be reviewed by Support Technical Leads and product management.
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04-06-2022
10:28 AM
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Can you provide information on which component is taking the longest to restore? The command prompt should include information about how long each component took.
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04-06-2022
10:27 AM
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