Latest Contributions by JonathanQuinn

It's fixed at 10.8.1. ... View more

Since the registration succeeded, that means that the WA can reach the portal via the URL you used in the registration process, (https://gis.axioma-in.com:7443 for example). Internally, the WA will then use that URL to see what machines are part of the site, (https://portal.domain.com:7443/arcgis/portaladmin/machines), and use the machine name(s) listed to send traffic to the portal. Do those machine names appear correct? This seems like an all-in-one deployment, (everything on one machine), so it's strange that the WA can't talk to the portal machines after registration. You'd typically see this if portal and the web adaptor are on separate machines and they can't communicate with each other, (firewall, for example). ... View more

Certificates are primarily about trust, (aside from certificate mismatch and expired certificate related problems). If you want to use a self-signed certificate, any clients need to trust the certificate, for example by importing the certificate into the trusted root certificate store. Since all clients need to explicitly trust self-signed certificates, the recommendation is to use a certificate from a well-known certificate authority, or a certificate signed by your domain signing authority. ... View more

Any firewall between the portal machine and your domain controller? ... View more

Did you register any cloud stores? Can you post the full stack trace? There's an issue with creating a backup if you have registered a cloud store. ... View more

For the Python API approach? I haven't worked with it directly, but you can post to the Python channel if you run into any issues. ... View more

So the presence of the "kml" folder caused the upgrade to fail? Was this logged as a bug? Christian Stern‌, you can delete the _old folders when you're confident the upgrade completed successfully. ... View more

The DR tool can only be used to migrate between operating system versions, (Windows Server 2012 to Windows Server 2019, or RHEL 6.5 to RHEL 7.x, for example). It can't be used to migrate between Windows to Linux or vice versa. You could look into the Python API's cloning sample: Clone Portal users, groups and content | ArcGIS for Developers  There are some things you'll need to manage yourself, like non-hosted services. ... View more

Portal can only have one "public" URL, so setting up separate URLs for internal and external users can present a challenge. You have two options: 1) Look into SAML/ADFS which will give you the option for AD users to achieve a single sign on like experience, (they'll just need to click on the button to use their SAML accounts), but also give you anonymous access. The publicly accessible URL will be the only URL/endpoint that users will use to reach the portal 2) Look into a Split-DNS type approach, where external users reach an externally available endpoint, but internal users reach a different one, but both have the same FQDN. Depending where the user is, DNS is resolving the FQDN differently but to the same FQDN. ... View more

We use ArcGIS Data Store code within Portal for ArcGIS, so that's what the "data store" part of that message is telling you. Does the service account have read/write access to the C:\arcgisportal folder? To rule out any permissions problems, can you try to give the service account full control of that directory? It'll want to write a few files/folders to C:\arcgisportal\index and C:\arcgisportal\dsdata. There are logs under C:\Program Files\ArcGIS\Portal\framework\runtime\ds\usr, they may have some information that is useful. ... View more

Do you recall what errors you were getting when you tried the approaches? Did you reach out to Tech Support? If so, do you have the case numbers? I'd like to understand why things failed. ... View more

No, that behavior isn't controlled by Portal, but rather your browser/client. Since you've signed in before with one account, cookies are set to associate the session with the username and are reused by the client, even if it's a new user. It sounds like SAML/ADFS may be a better option for you, since that allows you to sign out: Configure a SAML-compliant identity provider with your portal—Portal for ArcGIS (10.8) | Documentation for ArcGIS Ente…  ... View more