Latest Contributions by JonathanQuinn

ArcGIS Server 10.1+ does not support entering a Bing key anymore.  What workflow are you using to access Bing?  If you're using a web application, imbed the Bing key within the application. ... View more

I've never seen that kind of error.  What request is it trying to process?  What's are the log entries right before that error message?  If you don't see any performance issues or drawing issues, I wouldn't think that's something to be concerned with, albeit annoying to have in the log files. ... View more

Take a look at this link for querying server logs.  It can provide information on how many times a service was drawn based on the information within fine level ArcGIS Server logs. ... View more

This looks like it's already logged as a bug.  The version found states 10.2, so I can see the process showing similar behavior at 10.1 SP1.  I imagine if I tried a couple more times I could reproduce it at 10.2.1 then. ... View more

I can't reproduce this at 10.2.1; if you republish a service and choose the option to update cache automatically, it'll recreate tiles in the same cache folder.  If you choose the option to update cache manually, it should only create a new folder within the cache directory with the service name and timestamp.  This behavior is described here. At 10.2, the options were a bit different.  If you overwrite a service you have two options through the publishing wizard to keep the cache or overwrite the cache.  Unchecking the option to keep the cache will create a new folder within the cache directory with the service name and timestamp, per the information here. Any behavior other than that, for example a new service is created with the timestamp appended to it when overwriting, could be a bug. ... View more

These issues should have been resolved at 10.2.  If you are still seeing problems, it may be a problem within your specific environment. ... View more

Are you trying to return that message to the client application, or simply retrieve the errors that occur?  Have you set the message level of the geoprocessing service to Info?  That will return all messages created during the process just like you'd see when running the process initially in ArcMap.  You can check these messages by running Fiddler alongside the application or running the process at Rest.  If you're trying to send this message to the client, you'll have to parse the error message returned and handle it within the application. ... View more

Piggybacking off of what Nidhin said, try to use the Add Incrementing ID Field tool within the Toolbox.  This ensures the ObjectID created is consistent with whatever ArcMap/ArcGIS Server requires for that field, in terms of the triggers and sequences. ... View more

Try to cancel the caching job from the View Cache Status page.  If that doesn't work, go into the cache directory on your server and try to delete the .lock files.  Then, see if you can cancel the caching job from the View Cache Status page.  Finally, recreate empty tiles using the Manage Map Server Cache Tiles tool. ... View more

ArcGIS Server 10.1 and 10.2 are more resource intensive that ArcGIS Server 10.0.  The system requirements have doubled, so machines that had no problem running ArcGIS Server 10.0 will have to be monitored to see if more resources are needed after installing 10.1 or 10.2.  From the help: "For a development environment, the minimum RAM requirement for ArcGIS Server is 4 GB. This requirement is based on a typical development server with the following environment:     Two cached map services     One dynamic map service     One locator service     One geoprocessing service     Geometry service     PrintingTools service     SQL Server Express     IIS with Web Adaptor" Building off of what Timothy said, there are a number of tweaks that can be made within the service properties to help keep memory consumption down.  Set the minimum number of instances to run the service at 0, so a ArcSOC.exe process won't spin up until it's needed.  You can keep the maximum at 2 if you'd like.  Stagger the Recycling time for each service so that the requests to recycle the services don't go out all at the same time.  This should happen on down-time anyway so it may not be that much of an issue.  For isolation, low isolation should never be used as it provides marginal increases in performance yet introduces many possibilities of the service crashing.  You can decrease the time to keep an idle instance running, so it'll release the context holding that instance, freeing up more memory. The javaw.exe processes you see control the internal Tomcat server and the Geronimo processes, and the Tomcat process isn't just devoted to logging.  Logging is just one of it's responsibilities. As for troubleshooting problems with performance, if you're going through the web adaptor, you can try to run Fiddler as the user running the web adaptor application pool and monitor the traffic that's coming through it.  If the requests the web adaptor recieves and the responses it sends are fast, then it'd seem like ArcGIS Server is working fine, and the problem is specific to the firewall. ... View more

Check out the help regarding popups in ArcGIS Online. ... View more

You can look into the Analysis tools available in an organizational account for ArcGIS Online.  Alternatively, if you have ArcGIS Server, you can create a geoprocessing service that will accept a text input, make some attribute selections, then some location selections to return the associated polygon.  You can then use the Flex Viewer and add any services you have running to the application. ... View more

If you're just querying data, you can create one map service with all layers in it.  A map service supports querying for data.  If you need to edit, you'll need to separate the data that you'd like to edit in a separate map document, and publish that map document with feature access enabled. ... View more

Use the Manage Map Server Cache Tiles tool and for the Update Mode, use RECREATE_EMPTY_TILES.  This will recreate the tiles for any scales that have missing tiles, leaving all other created tiles alone. ... View more