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Hello @WarrenMedernach, facing a similar issue when going through LB after webgisdr restore as well: did you ever find what was the issue ? thanks !
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06-16-2024
12:32 AM
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I faced the same issue: personnaly, I am using the solution described on this great blog post: https://www.esri.com/arcgis-blog/products/arcgis-enterprise/administration/migrate-to-a-new-machine-in-arcgis-enterprise-two/ And modifying DNS hosts file. It’s really easy and been proven useful for me.
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06-14-2024
11:54 AM
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No, not yet unfortunately. My ticket was escalated to Inc. one week ago as our local support did not have "Intel(R) Xeon(R) Gold 6326 CPU @ 2.90GHz" CPU to test. So far, no news. Will update here once the issue is identified.
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06-14-2024
08:27 AM
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Ok, so after lot of debugging, we were able to identify that ArcGIS Server blows the server up when starting one specific service: RAM goes up to 40 Go ! This is the reasons why increasing "non-interactive desktop heap size" did not solve the issue. It seems like there is memory leak somewhere... Debugging with support in progress...
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06-13-2024
12:25 AM
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Hmmm pretty sure this article will help: https://support.esri.com/en-us/knowledge-base/problem-unable-to-publish-new-or-start-existing-service-000001218 Will give it a try...
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06-11-2024
02:06 AM
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Did you try to open the URL once logged on the VM hosting ArcGIS Server ? It might be that your personnal computer has the required CA intermediate certificate but maybe not the server running ArcGIS Server. Just making sure it is not the same issue.
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06-11-2024
12:59 AM
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Hello, Migrated to 11.3, I am facing an issue: ArcGIS Server keeps crashing after reboot. Running on Windows Server 2022 which each component of ArcGIS Enterprise installed on its own machine: 16 CPU and 60 Go RAM which seems to me like a good VM. After restarting the services, it crashes and the VM is freezed (required a reboot from cloud interface). In Windows event viewer the following is logged: In ArcGIS Server logs, I have: <Msg time="2024-06-11T09:00:54,317" type="SEVERE" code="8003" source="Secu/Risks_Prod_Site.MapServer" process="9996" thread="33" methodName="" machine="GISSERVER.COMPANY.COM" user="" elapsed="0.0" requestID="">Failed to initialize server object 'Secu/Risks_Prod_Site': 0x80043007: </Msg> for few services and then it stops suddenly requiring several reboots to make it back alive but then the issue occurs once again. The issue only occurs on federated server and not hosted. It has around 80 services published... Any help would highly appreciated ! Thanks
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06-11-2024
12:56 AM
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Hi @Cory__Williams, Thanks for your reply. I believe I found the problem: it's an issue with SSL certificate. If you try to browse the URL of the external service from the ArcGIS Server's machines, do you get a certificate error ? In my case it was the case. There was a misconfiguration on my side. It's fixed now. But with external services, that might be more difficult.
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06-10-2024
08:31 PM
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Hello @Cory__Williams , Thanks for sharing ! Currently debugging the same issue. Can't print our secured services since the upgrade to 11.3. Eithter from a custom print service I am getting the following: ` ConvertWebMapToArcGISProject return webmap_tuple(*_convertArcObjectToPythonObject(arcgisscripting._mapping.ConvertWebMapToArcGISProject(*_gp_fixargs([webmap_json, template_pagx, mapframe_name, notes_gdb, report_template], True)))) RuntimeError: Failed to create layer from service at` Or from the MapViewer. This is really bad news 😕
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06-07-2024
09:26 PM
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Thanks @Scott_Tansley for your reply. But that what I mean: export site / import site on standby does not behave the same as a webgisdr restore. When I tried that, the standby ArcGIS Server started pointing to my production shared directories ! I wonder if it did not deploy the folder to them as well ! Fortunately, it was without consequences...
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06-06-2024
12:47 AM
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Hello, Running quite often webgisdr backup and restore to standby environment to maintain availability while upgrading the "master" one, I really miss a functionnality: being able to restore a single specific component (ArcGIS Datastore, ArcGIS for Server, Portal for ArcGIS). Something like: webgisdr --import --file C:\propfiles\toimport.properties --component Server It happened quite few times a full webgisdr restore fails at some step (eg: restore of Federated Server or Portal for ArcGIS). For example, lately I got a "Connexion reset" after restoring an ArcGIS Server. Rebooting Server fixed it strangely... But then I had to rerun a full webgisdr restore and wait again 10 hours for unzipping / restore relational datastore / restore tileCache datastatore / restore hosting server. It's a big waste of time and very annoying when planning an intervention ! You basically need to postpone for the next day. I don't think this functionnality exists. There are the export/import site operations avaible for both Portal for ArcGIS and ArcGIS for Server but I am under the impression that it is solely meant to be used on the "master" environment and not the standby. For example, ArcGIS Server directory paths must be the same while with webgisdr it is not required: https://enterprise.arcgis.com/en/portal/latest/administer/windows/overview-disaster-recovery-replication.htm#ESRI_SECTION1_C2CCF3D59BAE4F93AAF841EED439FE2F So I guess webgisdr is doing some additional/different configurations while importing the exported site located in the webgisdr zip file. Any thought about it @JonathanQuinn maybe ? Did I miss anything ? I would love to be wrong ! Thanks, Best regards, Nicolas
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06-06-2024
12:35 AM
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Hi @simoxu , Thanks for your reply. Been tried on WS2019 and WS2022. Requirements are met (if CPU is a different model than the one I listed, it works). The error message seems to be related to CPU: [JDK-8271324] [lworld] java/foreign/* tests fail with "guarantee(sect->end() <= tend) failed: sanity" - Java Bug System (openjdk.org)
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06-03-2024
04:54 AM
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Hello, I am facing an issue with the new 11.3 setups of ArcGIS Server and ArcGIS Datastore: service won't start after a successfull installation. Portal for ArcGIS works. I found out there is an installation log at 11.3 in "C:\Program Files\Arcgis\Server\framework\support", where the following error is logged: # A fatal error has been detected by the Java Runtime Environment:
#
# Internal Error (codeBuffer.cpp:972), pid=7088, tid=3008
# guarantee(sect->end() <= tend) failed: sanity
#
# JRE version: (17.0.10+7) (build )
# Java VM: OpenJDK 64-Bit Server VM (17.0.10+7, mixed mode, sharing, tiered, compressed oops, compressed class ptrs, g1 gc, windows-amd64)
# Core dump will be written. Default location: C:\Windows\system32\hs_err_pid7088.mdmp
#
# An error report file with more information is saved as:
# C:\Windows\system32\hs_err_pid7088.log But as if it was not a systematic issue, I understood it was related to the CPU of the VM which is: Intel(R) Xeon(R) Gold 6326 CPU @ 2.90GHz On some other CPU, it works. With previous versions of the setup (11.1/11.2), it works. Anyone else ? I guess one shall verify the setup works on the same CPU as the VM which is upgraded otherwise it could be a big issue ! Thanks, Nicolas /cc @CedricDespierreCorporon
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05-31-2024
06:58 AM
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Hi @AnninaHirschiWyss, Thanks for the support ! I keep pushing every month for this feature without any success so far... We will have to implement it our own unfortunately viewModel I am afraid 😕
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05-30-2024
05:17 AM
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0
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1674
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Actually, this BUG is a duplicate. This security vulnerability is known and logged since 2022 and still being analysed as: BUG-000150121: When Portal for ArcGIS participates in an SLO SAML flow, it fails to redirect to the identity provider (IDP) following the session invalidation
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04-25-2024
08:35 AM
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| Title | Kudos | Posted |
|---|---|---|
| 1 | 12-14-2025 07:12 AM | |
| 1 | 09-28-2025 09:14 AM | |
| 1 | 11-05-2024 01:46 AM | |
| 2 | 08-25-2025 03:13 AM | |
| 1 | 11-14-2025 01:24 AM |