Latest Contributions by ColinLawrence

Hi @kapalczynski , One way to accomplish this would be using Bookmarks in the Web Map. Save Bookmarks in the Web Map at the extents you are interested in and then when taking the map offline in Field Maps you can select from the Bookmarks you created to define the offline extent.  You are talking about Feature Search, which is configurable for use in Field Maps through the Web Map settings, however there is no search available in the offline area creation screen. This is why I would suggest using Bookmarks or create Pre planned offline areas from the Web Map settings page.  Colin ... View more

Hi @GlennWilson , This is actually not a requirement and perhaps a note should be added to the documentation to explain. The actual technical requirement is that the (parent) Location Sharing feature service is shared with the end user in some way. The Location Sharing service is shared with the Organization by default so any user with the "View content shared with the organization" is able to access and write to this service given they are properly licensed. If you do not want end users viewing other content shared at the organization you could configure a "Location Sharing" group and share the Location Sharing feature service to this group only; everyone in the organization who needs to utilize tracking would then need to be added to this group and of course would need the privilege to join Groups.  I hope this helps! Colin ... View more

Hi @MaryamPanji , have you tested with the latest Field Maps release, 22.3.1? We made some changes in this area that should alleviate issues others were seeing setting the referenced basemap.    Regards, Colin ... View more

Hi @SW-JosephBogartGISS , Sorry for the delay in getting back to you. Can you please log this to the Ideas site so we can gauge if this is functionality others are looking for as well? https://community.esri.com/t5/custom/page/page-id/arcgis-ideas   Regards, Colin ... View more

Hi @jtmouw_NCDOT , Are you seeing issues across multiple feature services/maps? When did you start to notice this behavior? Perhaps you can give an overview of your data setup. Some of the things I would be curious about are: - Are you using Feature Layer Views? - Do you have filters set up (or View definitions if "yes" above) - Rough estimate of the amount of features in the problematic layers ... View more

HI @SW-JosephBogartGISS , Right now, setting a referenced basemap in the Web Map settings is only intended for use with maps taken offline; so to answer your question there is no way to force the local basemap to be the default when opened as an Online map. Is there a reason you couldnt add the tile package as a tiled service and add directly to the Web Map? Perhaps you could help us get a better understanding of your use case. Thank you!   Colin ... View more

An update for all in this thread: We did identify a difference in the way Field Maps Web is setting the property for the referenced basemap. It is unclear at this time whether a fix will be applied to Field Maps Web or Field Maps mobile to mitigate this. For now, if you are having issues with your basemap seemingly being ignored in Field Maps mobile, try setting the "Use a tile package for the offline basemap" setting in the Web Map Item Details page instead. Note: you can make any change on the Item Details page and swap it back to activate the "Save" button. You can also get in contact with Support and get attached to BUG-000150151 to track this.  ... View more

@MatthewKing Extended periods of time where the device is offline/with no signal shouldnt be an issue, in general. Based on the logs it appears that an upload happened to be attempted during a momentary blip in connectivity. We are likely not handling this failure correctly in some specific scenarios but its been hard to track down. Your feedback is certainly helpful. After this last instance, have you cleared the tracking service for this user? You mentioned you didnt have any additional issues this past Friday but I wasnt sure if you still had the existing triplicates or not.  ... View more

@MatthewKing Comparing the device logs vs your screenshot of the multiple LKLs and timestamps at least one example seems to align with the stationary scenario I mentioned but that could be a coincidence. I also noticed a few failed uploads in the logs around that time as it appears the device is moving in/out of connectivity frequently. Is this common in the work areas? To have spotty connectivity? ... View more

@MatthewKing Do you happen to have the troubleshooting logs from the device on 7/21? They will be cleared after 7 days so it would be good to export those if you have access to the device. The fullname part is definitely strange. Looking into this on our end... Is there anything unique about the movements of this fieldworker when this happens? Historically we saw this after the device was moving for some time but then went idle (with tracking on) and after an idle period started moving again; at this point a new LKL was created. Any hints to track this down and reproduce on our end. Thanks! ... View more

Hi @MatthewKing. Are you still using the same devices on Android that you reported previously? What version of Field Maps are you running? Is the erroneous Full Name that is displaying registered to another user in your organization? Does the deviceID field match for all 3 features? If you have the troubleshooting logs from this device still it would be good to compare the timestamp from when the new LKL was created vs what occurs at that timestamp in the troubleshooting logs on the device. Feel free to share them here if you are willing. We haven't seen this reported in some time. Regards, Colin ... View more

Can the folks in this thread give me an idea of how you manage devices between work days? Are the devices powered down every day or left on and charging? Do the fieldworkers using the device always stay signed in between work days/weeks or do they share the devices with other named users? Just trying to get an idea of the frequency of log ins and app restarts. Also, please note if you are using ArcGIS Online or Enterprise. Thanks! ... View more

@kmsmikrud I would suggest reaching out to Support if you can at this point. I cannot seem to reproduce this same behavior so it may be more effective for them to continue troubleshooting directly with you to narrow down the cause. If you get a case number feel free to reference it here and I can keep in touch.   Colin ... View more

It should work from the Maps list as well. Try force closing the app and opening again after you updated to 22.3 then open that map again; you should see that same Location Alerts screen. It may be because you had the map open before you updated the app.    Colin ... View more