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Hi There, We're seeing some unexpected behavior when we add the rest at the layer level to the basemap. The item never gets added and no error message is displayed- Basemap we're using- https://trpd.maps.arcgis.com/apps/mapviewer/index.html?webmap=5505ebdfdb3a49ea87ccbe469d1bc93f New service we're trying to add (and replace the respective 2024 one)- https://gis.hennepin.us/arcgis/rest/services/Imagery/UTM_Aerial_2025/MapServer Can someone explain this behavior, is it a bug? Thanks, Amanda Huber
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04-22-2026
08:59 AM
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Hello Esri, As AGOL becomes more equivalent with Enterprise Geodatabases, I'd like to see if your team has thought about adding a tool to standardize domains across the organization's account. Ideally this would be a list of universal domains that could be managed at an org or group level and consumed by numerous feature services/datasets. Thanks for your consideration, Amanda Huber
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04-20-2026
09:34 AM
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Hi @KlaraSchmitt, Thanks for these resources! Do you know if these tools look at the backend JSON of the apps and can pull detailed information like underlying map popups and such or if they just scan the overall HTML framework of the app? Curious to learn more! Thanks, Amanda Huber
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04-20-2026
08:42 AM
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Hi Accessibility Team, It was suggested that I cross post this question here as well- https://community.esri.com/t5/arcgis-online-questions/arcgis-online-accessibility-checker-tool-report-to/m-p/1695480#M68374 As we're working towards the Federal accessibility requirements for 2026 we were wondering if anyone is aware of any tools that provide an audit of all maps/apps across an organization to identify apps with missing image alt text, app alt text, etc? Alternatively, does anyone know if this is possible via the API? Thanks so much in advance, Amanda Huber
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04-13-2026
09:16 AM
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Hi @DanielFox1 , Great suggestion, I'll reach out to that product team too! Thanks, Amanda
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04-13-2026
09:14 AM
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As we're working towards the Federal accessibility requirements for 2026 we were wondering if anyone is aware of any tools that provide an audit of all maps/apps across an organization to identify apps with missing image alt text, app alt text, etc? Alternatively, does anyone know if this is possible via the API? Thanks so much in advance, Amanda Huber
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04-03-2026
09:27 AM
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Hello ArcGIS Online Team, We recently noticed that there doesn't appear to be a way to add accessibility ALT text for an organization logo. As you know this logo and theme can be used across a variety of apps as a standard. Ideally we'd like to have a option in the Org Settings UI to be able to include this Logo accessibility text and have it persist across all apps versus having to configure each app with the text independently. Proposed: Please add alt text in this UI Currently requires us to touch every app to update- Thank you, Amanda Huber
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04-03-2026
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Hello Esri Instant Apps Team, We would like to see a built-in dialogue option in the UI for adding alternative text for accessibility, this could look like a popup message or right click menu. Currently your applications require HTML knowledge to update and this is not ideal for all our users. Please consider adding a dialogue similar to other apps like Hub or ArcGIS StoryMaps- Thank you, Amanda Huber
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04-03-2026
07:59 AM
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@MappingDepartment YES! Exactly our point too. We currently have this open as an Esri Case just FYI so if we get it logged as an ENH you could attach your org to it as well. Best, Amanda
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04-02-2026
06:35 AM
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Hi Pro Team, I found some interesting behavior when trying to batch edit Subtypes through the attribute pane. When updating the Subtype and clicking "No" in the default attributes popup. The attributes for the other field turn to NULL. In comparison, when updating the Subtype attributes via the attribute table, this behavior doesn't happen. Below is a recording of the behaviors compared, we're currently using 3.5.2: Thank you, Amanda Huber
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03-23-2026
07:47 AM
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Hello StoryMaps Team, Please correct me if I'm wrong, but I'm not seeing a way to configure the initial zoom scale of the StoryMap Collection Map. This functionality does exist in other configurations of the StoryMaps platform, and I'd like to see this functionality here too. Justification- Sometimes the locations of the StoryMap Collection points don't show the entire picture/area of interest. For example, our StoryMap is about major rivers in the Metropolitan area of Minnesota, we would like to see the full extent of our map and watersheds so users can better understand the context. Current Default Extent What we'd like to configure our extent to be Please consider this enhancement to the maps in Collections. Thanks! Amanda Huber
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01-28-2026
10:13 AM
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Hi @RussRoberts, Thanks for looking into this further. We were collecting tracks simultaneously via two devices due to QuickCapture's display limitation at this time. We had QuickCapture and Field Maps running for the same user during the Aerial collection. To clarify, do you know why Map Viewer and Track Viewer would have a difference in how these "double" tracks are viewed? We currerntly have an Esri support case open for this, but would like to know if this is a bug or known limitation by the developers. Thanks, Amanda Hu
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01-05-2026
10:58 AM
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Hi Russ, Thanks for your response and for looking into this. I just added you to our "Esri Tech Support 2.0" group and shared the service layer. Let me know if you need anything else. Best, Amanda Huber
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12-22-2025
11:42 AM
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Hello, It appears we can see our tracks from a recent flight in the Track Viewer, but when looking at the underlying service these track lines appear to be missing. There are no filters on the map/data Track Viewer Track Lines Esri Service Does anyone have any insight into why this would happen? We have two weeks until these lines disappear and we need to pull the data somehow into our backup. Thanks, Amanda Huber
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12-22-2025
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