Latest Contributions by MichaelBranscomb

Peter, We've recently identified an issue with certain Layer Files / Layer Packages - where Explorer hangs when navigating. If you're able to upload a Layer Package which replicates this issue, it would help us fully explore the nature of this issue. Regards Mike ... View more

Hi, If you're selecting Notes against Notes then there isn't an out-of-the-box way to do this. For selecting items from physical datasets ("Feature Classes" / "Feature Layers") there are a couple of Add-ins on ArcGIS.com in the Explorer Labs Desktop Group. So for the Notes on Notes selection you'll probably need to look at writing a custom Add-in for Explorer using an ArcGIS Server Geometry Service. If you don't have your own ArcGIS Server implementation in your organisation you can use the online sample server: http://sampleserver3.arcgisonline.com/ArcGIS/rest/services/Geometry/GeometryServer - accepting the limitations of a "sample" server of course (i.e. regarding availibility, uptime, etc). For help with the Geometry Service see the REST API documentation: http://sampleserver3.arcgisonline.com/ArcGIS/SDK/REST/index.html?geometryserver.html. Regards Mike ... View more

Joe, Do you have the Data Expansion pack installed? - http://resources.arcgis.com/content/arcgis-explorer/1500/download. Regards Mike ... View more

Dustin, For ArcGIS Explorer work you'll really need to consider a dedicated graphics card rather than the on-board Intel mobile express based one you mentioned. Regards Mike ... View more

Hi, It is not possible to remove the ESRI logo in the lower right corner of the map. Regards Mike ... View more

Jim, What version of ArcGIS Explorer are you running? (900? 1200? 1500?) Regards Mike ... View more

Judith, Try right clicking on the Note in the Contents Window then selecting Label > Labels (as opposed to the default MapTips which will disappear when the mouse moves away from them). Regards Mike ... View more

Donna, ArcReader is certainly one route to investigate. It may be worth considering ArcExplorer, but I would advise looking at ArcGIS Explorer instead. Regards Mike ... View more

Hi, This sounds like a graphics driver issue (there isn't any issue with Windows 7) - without knowing any details about your PC, my first suggestion would be to run the system requirements checker to confirm you meet at least the minimum spec (http://cyri.systemrequirementslab.com/cyri_if/1186/10895). Next I then suggest making sure your graphics drivers are up to date - if you've got a laptop then check the laptop-vendor website, otherwise if it's a desktop try the graphics-card-vendor website. Regards Mike ... View more

Paul, We've been through the dump files you sent - all we can tell is that the crash occurs in the graphics driver when switching to 3D. Unfortunately this means there is no issue we can directly address to resolve the crash you're experiencing. Regards Mike ... View more

Maddie, Add-ins are located in your user profile (e.g. C:\Users\mbranscomb\AppData\Roaming\esri\arcgis explorer\Addins) and therefore each user that logs into a specific machine will only see the Add-ins they have added. To make sure everyone sees the same Add-ins you should consider creating an Application Configuration - start with http://webhelp.esri.com/arcgisexplorer/1500//en/application_add_functionality.htm for more information. Regards Mike ... View more

Paul, Received the dump files - we're taking a look to see if there's anything in them which will give help us determine what's happening. Cheers Mike ... View more

Hi, Have you run the system requirements checker for that setup? You can find it here: http://cyri.systemrequirementslab.com/cyri_if/1186/10895. Regards Mike ... View more

Rob, Ok - so it's definitely worth checking your NVidia 440 drivers are up to date. Cheers Mike ... View more

Rob, That's strange - presumably it still works on your other test machines? How about creating an in memory Bitmap first? e.g.: Bitmap bitmap = new Bitmap(@"C:\ronnie.bmp"); Graphic g = new Graphic(new ESRI.ArcGISExplorer.Geometry.Point(-0.9, 52)); g.Symbol = Symbol.CreateMarker(bitmap); Note n = new Note("Test Marker", g); ESRI.ArcGISExplorer.Application.Application.ActiveMapDisplay.Map.ChildItems.Add(n); Cheers Mike ... View more