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Hi all, we use the default search widget with multiple sources. When the source "All" is selected, and we type a search input string that doesn't exist, then a warning message "No results" appears and stays there. If we select a specific source and not the option "All", then the warning message stays for some milliseconds and then disappears. It is reproducible here: https://developers.arcgis.com/javascript/latest/sample-code/widgets-search-multiplesource/ Please let us know if it is a bug and if it is going to be included in any future release! Thanks!
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02-15-2021
03:24 AM
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Hi all, we have a MapImageLayer (ML) with a GroupLayer (GL) and inside the GroupLayer a sublayer (SL) with labels. This MapImageLayer has been published to an ArcGIS server version 10.8.1 with ArcGIS Pro 2.6.3 When we change the opacity to the ML, everything is working fine, all layers are adapting. We set back the opacity to 1. When we change the opacity to GL, no effect is occurring to the sublayers. Is this working as designed? Or the sublayers should adapt? When we change the opacity to the sublayers, then the opacity impacts the symbol but not the label! Please let us know about any feedback!
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02-12-2021
08:05 AM
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Hi all, we have an ArcGIS Enterprise version 10.8.1, on premise, with IWA configured. In the documentation of PowerBI here, it mentions " The map visualization does not support IWA and PKI/Smartcard authentication in any Power BI environment". We have the following question: Is it planned in any future release to support connection to ArcGIS Enterprise with IWA?
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02-05-2021
03:12 AM
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Hi Joel, thanks a lot for the workaround! It works like charm! We have the same issue with a single Legend instance. The problem for us, is happening when you load multiple map image layers that include sublayers with same ids. For example Map image layer A with sublayer 1 (let's call it A1) and map image layer B with sublayer 1 (let's call it B1) . Depending the order they are loaded, sometimes the legend for A1 will have the values of B1 and sometimes the legend for B1 will have the values of A1 etc. It looks like there is no solution in 4.18. At least, there is nothing in the release notes about it. Hopefully it will be fixed in 4.19!
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02-01-2021
08:32 AM
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Hi Kimberly, it looks like the issue remains in the version 4.18. Will it be included in the 4.19? Thanks in advance!
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02-01-2021
08:26 AM
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Hi Kristian, thank you very much for the feedback! Good news about the latest version of the API. We will try it, for sure. For the second point, we will contact support with sample code and data, and steps to reproduce the issue. Michail
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12-17-2020
04:05 AM
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Hi all, we are using the FeatureReductionCluster mechanism to one of our point layers. It works like charm. We use the common attribute cluster_count as a label for the clusters. We would also like to have a popup for all the single point features behind the cluster. Since this is not foreseen in the FeatureReductionCluster mechanism, we have added the same feature layer with opacity = 0 and a popup template. In some cases, we have multiple points on top of each other. The result is something like below: We have the following 2 questions: Is there any plan to click and show the popup for the unique features below even when the FeatureReductionCluster is activated on the layer and the features are still clustered? If there are multiple points on top of each other, is there a way to show as cluster label, the number of features behind and not the number of geographic points with different coordinates? In the example above, the label of the cluster is 2 but on the popup it detects correctly 6 features (a group of 3 points with the same x and y and another group of 3 different points with the same x and y). It is confusing to see a different feature count between the cluster and the popup. Please let us know about any feedback!
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12-14-2020
06:28 AM
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We have found the solution. Eventually, it was the value of privatePortalURL. There is a small note at the documentation of configuring a highly available portal: If the privatePortalURL is different from the WebContextURL, do not set the X-Forwarded-Host header for this URL. I used the same value for the two parameters privatePortalURL and WebContextURL. We have also configure our portal for IWA. The privatePortalURL is not only used for communication between the federated ArcGIS Server and the portal, but also between the portal machines that participate in the portal site. When the primary machine restarted, then the internal communication was happening via the public load balancer and that was triggering a windows authentication. If IWA is configured, then the privatePortalURL must have a different value than the WebContextURL. I have unset temporarily the privatePortalURL and everything works fine. We have asked from our system administrator a load balancer address which goes through the 7443 port, bypassing the windows authentication.
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12-11-2020
02:20 AM
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Hi all, we have the following issue in our highly available (HA) portal, version 10.8.1. Our configuration is: 2 portal machines, running on windows server 2019, on premise, with https only connection and domain certificates. ArcGIS portal content is located to a shared folder, highly available, both machines have stable access to the folder (using a domain account for the service) 2 web adaptors pointing to each server 1 load balancer, pointing to the 2 web adaptors. The value of the load balancer is set to the WebContextURL No federation yet. Workflow to reproduce the issue: After initial installation, we checked the health status of every server, everything was fine. We checked, from the portaladmin page, the SSL Certificates for each machine, they are properly set. The links to generate tokens for both machines work properly e.g. https://standbymachine.domain.com:7443/arcgis/sharing/rest/generateToken Index status is aligned properly with the store. We stop the windows portal service for the primary portal machine. HA function kicks in, switches the standby to primary. Everything OK. We restart the stopped windows service, approximately some minutes after the stop. Expected Behavior: No issues... Actual Behavior: In D:\arcgisportal for both servers, we have extra folders with name e.g. db1606979894714 When we click on the ssl certificates for the standby machine, all the values are null The links to generate tokens for the standby machine (sometimes for both machines!) is not accessible with error 404 e.g. https://standbymachine.domain.com:7443/arcgis/sharing/rest/generateToken. In general the arcgis/sharing/rest is not accessible. We cannot connect to the portaladmin, using the url ...:7443/arcgis/portaladmin with error message: You are not authorized to use this resource. Workaround: Stop the windows service for the standby machine again. Sometimes, when we wait a bit and stop the standby machine again, wait some more, and start it again, then everything is back to normal. Similar issue has been reported here. Any feedback will be very useful. Thanks!
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12-03-2020
03:00 AM
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We have noticed something. In the HA portal, the standby machine that is complaining with "You are not authorized to use this resource." when admin is trying to log in, has lost the SSL Certificates configuration! When we joined this machine to the portal site, we had set correctly the root and server certificate. If we try to update this configuration, then we receive this As a workaround, we have tried to: stop the standby machine, restart the primary, start the standby again Sometimes this pattern works, sometimes not... Another point is that the following link: https://standbymachine.domain.com:7443/arcgis/sharing/rest/generateToken returns a 404 error message. Everything works fine for the primary machine. Any ideas will be very helpful!
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11-25-2020
07:06 AM
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Hi! Same behavior for us with on premise HA portal. I have tried different patterns. stopping the standby restarting the primary one but no luck. Any feedback can be useful. Cheers, Michail
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11-25-2020
04:45 AM
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Hi Michael, i checked your issue and it is not exactly the same. In our issue, the error message was mentioning that the instance SpatialReference is not a subclass of SpatialReference which doesn't make a lot of sense. In your issue, the error message is:"'SceneLayer' which is not a subclass of 'esri.layers.FeatureLayer'" and that makes sense. If you see here, the inheritance is SceneLayer -> Layer -> Accessor. I guess that somewhere there is a reference to a layer that should be treated as a feature layer and not instantiated as a SceneLayer. That's why the API is complaining. In any case, we fix our issue by auto-casting. In our case we create the point and the spatial reference via auto-casting, e.g. something like that (relatedMap.view as esri.MapView).center = { type: "point", // autocasts as new Point() x: (response.features[0].geometry as esri.Point).x, y: (response.features[0].geometry as esri.Point).y, spatialReference: { wkid: 31370 } } as esri.Point; Hope this helps! Good luck!
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09-10-2020
06:19 AM
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4675
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Hi all, we have developed a custom web app with the ArcGIS JavaScript API. We are loading a couple of map services in our map. Some of them, sometimes, are loaded slower than expected even though in the ArcGIS Server, on the statistics page, we see quite fast responses. We load the map services to the web map by using the export map operation. We are trying to include in our testing process some performance steps. We try to use testing tools to simulate panning and zooming on the map but with our tools, we cannot simulate panning or zooming. We have searched also for other monitoring tools around and we found the System Test for the Web. Our issue is that the performance on the server looks OK e.g. response time is some milliseconds. When we loaded the data on the web map, using the export operation of the map service, and we pan and zoom, sometimes it takes some seconds and we cannot find a tool to monitor that. We have the following questions: Are there any testing tools to simulate the zooming and panning to a map view? We can simulate it by pressing the arrows on the keyboard but is there something else? What parameters we should consider to improve the loading of a map service export operation on the client browser? What we currently take into account is: ArcSOC instances on the server aliasing of the service use of modern browsers i.e. Edge chromium, Chrome the hardware of the clients and of the servers (they are exceeding the minimum requirements by far) scale dependency in layers so we don't load a lot of data ??? Any help towards any direction is useful!
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08-27-2020
04:07 AM
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It seems like that we have, by default, the option "Automatic login only in Intranet zone". I will confirm that with a network administrator. Since the portal site will not be accessible outside of the organization, and all the clients will be in the intranet zone, do you think i still need to perform the steps described in the technical article above?
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08-21-2020
01:11 AM
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