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Wow you nailed the issue right away with the domains in the arcade. I went back and forth between classic and the new map viewer and couldn't figure out what is going on. Did you figure out a work around or submit a tech case on this? If not I will submit one and reference your post. What a bummer on this.
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11-17-2021
08:59 PM
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Thanks @Mandy_Li for the response. What you describe makes sense for changes made on the user input, but I have two projects that have the same user input and I just checked the other project (summer and fall QuickCapture projects). I definitely did not make any changes to the project user input this year and like I mentioned the previous url defining the userInput:0001{IndexID} had worked last year and for the summer survey project. Now both projects in the JSON both have the user Input as (userInput:0014={IndexID} which would mean I would have deleted and created the user Input 13 times on both projects? Seems kind of like a glitch in the update but at least I figured out the correct url/userInput id to use for the attribute to get populated. Thanks Kathy
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10-18-2021
10:40 AM
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Hi there, I also have a QuickCapture project and the project user input url parameter was not working until I finally figured out the cause. The QuickCapture app is opened from a Field Maps project with one project user input parameter populated. I checked the url so many times, the QuickCapture app opened fine with the correct project. It wasn't until I seen on the one blog about viewing the JSON of the QuickCapture project to verify the userInput number. The url had been referencing userInput:001{IndexID}, which had worked previously. In viewing the JSON the userInput is now referenced as userInput:0014. Is this part of the bug the change in user input value? I've now updated the url from FieldMaps with new userInput # (userInput:0014={IndexID} and the project user variable in the QuickCapture app is now populating as it was previously. Thanks for any insight on why the change.
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10-16-2021
09:47 AM
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Hi, I had a feature service with multiple related tables and I was watching the storage size in AGOL increase each day. In trying to decrease the number of AGOL feature layer storage credits and searching online I found this article which was really helpful. https://esriaustraliatechblog.wordpress.com/2021/06/22/which-arcgis-online-items-are-consuming-the-most-credits-through-storage/ One thing I hadn't though of is the sync, editor tracking, and offline use of the feature layer. Below is an insert from the article. I disabled sync, saved, and then enabled and this action alone decreased the AGOL storage so much the layer dropped out of the item details to not even show its storage size. So it seems the actual storage consumption for this layer was the back-end AGOL table for offline sync. Does each offline download of the layer create sync table entries and then each time the offline map is synced? It would be great if this info was more transparent like an asterisk for layers with sync table storage. In trying to minimize storage size my first thought was the number of records in the feature layer and related tables. Is disabling sync, saving, and then enabling sync again for an AGOL feature layer the equivalent of clearing the back-end sync tables or clearing the cache? Thanks in advance, Kathy
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09-12-2021
11:50 AM
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Hi @Anonymous User , Thanks for checking in. We didn't test out the 3.13 beta builds from EAC mostly because the user is another office and limited on time. However they did try the workflow of placing the device in offline mode or airplane mode for the iPad and then did not have the issue with the app signing them out again and said it was working great. So this was really good to hear since they were getting signed out so frequently when they were away from the WiFi. Thanks, Kathy
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09-09-2021
05:21 AM
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Hi @Anonymous User , I inquired with our current users and currently the one office that has 2 users has had the most issues, the other users (5 of them) have only been signed out once in using the app the past few months. We are using ArcGIS Online and the iPads do have Mobile Device Management (Airwatch) software on them. The office where the two users who have had the most issues does not have the best WiFi, but the other offices really don't have that great either. The two users said even in the office they are signed out at times from Survey123. I haven't experienced this, but I am not in the same office. One of the users has had the issue a lot for when they go offline they find they are signed out. I'm not sure if leaving the office WiFi and then transitioning to the airport WiFi or if a user has their phone on and they have previously used a hot spot connection that this is causing the Survey123 app to sign them out, but it hasn't been a good experience for the one user in particular. They fly aerial surveys in remote locations, so time is limited and technical issues such as being signed out of the app and not being able to enter records is stressful. Today the user was going to try making sure they are signed in at the office and then move the iPad to airplane mode. I'm waiting to hear if this helped. Thanks for the response, Kathy
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08-17-2021
05:00 PM
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Update: I did submit a tech support case regarding the survey123 app signing a user out. For them, it looks like when they are in the office and lose wifi connection the survey123 signs them out. It also happens when they are surveying offline they get signed out. We also use Field Maps and in the pop-up within the map, there is a link to the survey123 form. The user has also noticed that when the map freezes up in Field Maps and he has to close out the app, this also signs him out of survey123. This seems very quirky on why the user is getting signed out SO much. It doesn't seem to be an issue with other issues. Can anyone provide insight why this is happening? Why does causes the survey123 app to sign a user out? Is there a certain amount of time it tries for a connection or what is the trigger? Thanks, Kathy
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08-16-2021
12:46 PM
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Hi @Robrien , Are your users still having this issue? One of our users seems to be experiencing this often with the offline Field Maps map freezing up. Are others? They also say that when they restart field Maps then Survey123 will sign them out as well. In the map we currently have a url link to a Survey123 form so that is annoying too on that app signing them out. Anybody else having an issue with Field Maps map freezing up? Thanks, Kathy
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08-16-2021
12:42 PM
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Thanks @Robert_LeClair , I did end up submitting a tech support case for the issue. One thing we noticed is when the projection of the data frame is set to WGS 1984 Web Mercator (auxillary sphere) the Go To XY Tool will not for longitude coordinates that are 180 or -180. Similarly AGOL Map Viewer (new map viewer) does not show points with a longitude of -180 even though the records are in the feature layer. Also ArcGIS Pro if the projection is WGS 1984, the tool will work and show the location. In using ArcMap, there aren't issues. My end target is an Experience Builder map and currently the points with a longitude are not showing there as if there isn't enough to keep track of in these apps and the dataset has 36,000 points. Esri Tech support submitted these BUGS. BUG-000142067: Error Message: Coordinate is invalid in the Go To XY Tool if the longitude coordinate is 180 or -180 in the WGS 1984 Web Mercator (auxiliary sphere) Projection. BUG-000142078: Map Viewer hangs or doesn't show a point that has a longitude coordinate of 180 or -180. Always something, Kathy
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08-16-2021
09:20 AM
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Hi @Anonymous User , One of users (and potentially others I'm reaching out) are experiencing this issue. We are using cellular iPads, but they do not have a cellular plan. We purchased for the internal GPS. Our users fly aerial surveys and completely offline. We are using Survey123 3.12.277 and ArcGIS Online. Survey123 is used in conjunction with Field Maps and survey form is linked to from the Field Maps pop-up. The surveyor said they are constantly signed out and obviously if they are offline it won't let them sign back in and they experienced the same issue today. Should I submit a tech support case? I was hopeful this had been fixed reading thru this thread, but appears this is an issue which is significant in our case where all surveys are offline. Thanks, Kathy
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08-13-2021
02:46 PM
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Hello, I am using ArcGIS Pro 2.7 and recently noticed there is an issue with longitude values for -180 or 180 not being recognized by the software. These longitudes are recognized in ArcMap. I didn't notice this at first, but created a feature layer from the points in AGOL and these points are used in an Experience Builder app. The issue is carried forward all the way to Experience Builder. Although in AGOL the points with the -180 longitudes do show in the Classic Viewer, but not in the New Map Viewer so there seems to be all sorts of issues. This area at -180 to work with in Esri software really is an issue, but to not recognize the longitude at all is a step way back. This morning I was trying to diagnose and used the Go To XY in ArcGIS Pro to add in the coordinates of 54.5, -180 and a person can't even enter in -180 or 180 (see screenshot below). In ArcMap, using the same tool the program recognizes both -180/180 as legitimate coordinates. So one issue is the desktop software, but the problem extends to AGOL in my experience with similar issues between Classic Viewer and New Map Viewer, with classic showing the points and the new map viewer not working. Finally I have an Experience Builder App and the points do not show here. I first noticed the issue here when filtering the points and noticed some were missing. This has to be a bug right? The documentation for ArcGIS Pro states this: "Latitude and longitude values represent an x,y coordinate location on the map. You can map x,y coordinate data using the World Geodetic System 1984 (WGS84) coordinate system. In this system, latitude (y) values range from -90 to 90, and longitude (x) values range from -180 to 180." Are others having this issue? Thanks, Kathy
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08-05-2021
08:32 AM
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Hi @BenWalker1 , Thanks for the info on QuickCapture. We actually do use QuickCapture for one of the field projects that is also an aerial survey. The biggest difference is QuickCapture by default adds a point under the plane/at your location or at a specified offset. Whereas Field Maps you can add features anywhere on the map which is required for the project I mentioned above. Thanks!
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08-05-2021
08:17 AM
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Yes, I've been re-creating the offline maps and removing altogether on several different web maps. The labels in the one layer of interest will show different results on the app when its connected to when the same map is taken offline for a pre-planned area. Its like there are settings the map won't let go of for the labels. I haven't had that happen. I likely should removing the layer from the map altogether and see if adding it fresh works. It is really weird behavior though.
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07-14-2021
05:27 PM
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Hi @Anonymous User , Just an update, but I reconfigured so the stand alone tables are now related to the stream point AGOL feature layer. The pop-ups with the info from the tables using the FeatureSetByRelationshipName are all now working with the pre-planned offline areas. The formatting is pretty awful though. I am however having an issue with labels for new features added. There is definitely something weird going on and I've spent several hours trying to get the labels to show as I want but in the offline app they keep defaulting back to the original labels I had. After the original labels were created I added a number of fields to the feature layer and the labels were changed. I have went back and forth so many times between the two map viewers but somewhere along the way the Field Maps app won't honor the new labels. Its a bit crazy because the new labels will work in the app when its connected, but once I download an offline map they revert to the original labels (again, again, and again) no matter what I do. I haven't had this issue before, but have now repeated it on 3 different web maps for various areas I help and its frustrating. Is this a known issue? I didn't see anything in the blog post link on labels. Thanks for any insights, Kathy
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07-14-2021
01:45 PM
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Hi @Anonymous User , Thanks so much for taking a look at the web map, Field Maps app (online and offline). Yes that is correct on the formatting and absence of the line breaks. Although the interesting thing is that it works sometimes, but not others is that possible. Its hard to know between the classic and new map viewer and saving as between the different viewers and then what works. This is good info to know though on and so much appreciate it. Darn on the standalone tables, but also good to know as I create the pre-planned areas for biologists right now. I will work to reconfigure the tables to be related then as a work around. I believe in Collector this feature of being able to access featuresets offline was not possible so it is still very exciting that this will work. Thank-you for such a quick response. Kathy
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07-12-2021
08:38 AM
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