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TanuHoque
Esri Regular Contributor
since
07-04-2014
Friday
955
Posts created
148
Kudos given
95
Solutions
395
Kudos received
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My Ideas
(0 Idea Submissions)Latest Contributions by TanuHoque
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what are the dpi and size of the output image from your print service? you might see this effect when print service makes multiple requests in tiled fashion to your map service to fill up an image area that is larger than the map service's maxImageHeight and/or maxImageWidth. This size of the output image depends on the dpi and exportOptoins.outputSize or the size of layout_template. you can try by lower output dpi or outputSize or by increasing the map service's maxImageHeight and maxImageWidth. if this does not, can you pls include your entire webmap_as_json string? thanks.
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05-16-2018
07:27 AM
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Unfortunately this is a known limit that we are aware of. ArcGIS client APIs such JS API or client like Web App Builder sends unformatted jsons to print services -- therefore you'll not run into this issue when you use those clients.
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05-08-2018
02:09 PM
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while publishing (or go to the Manager site for an existing map service) you change the default time zone in its property page
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03-01-2018
05:44 PM
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you might need to replace 'localhost' with machine name that is hosting arcgis server. localhost refers to your machine that you are working on and it seems like the printing service may not be hosted on your machine... can you try with 'https://gis.engeo.com/arcgis/..... (as per the screenshot you posted earlier) if that does not work, I will highly recommend you to check back with Esri Support.
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02-26-2018
10:53 AM
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try https://localhost:6443/..... instead of "http://localhost:6080"
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02-26-2018
10:39 AM
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just copy of the url of the service and paste that as the url while configuring your web app builder print widget
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02-26-2018
10:25 AM
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one other thing: did the out of the box printing service (i.e. http://localhost:6080/arcgis/rest/services/Utilities/PrintingTools/GPServer ) work for you?
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02-23-2018
06:35 PM
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Unfortunately at this point, if I say something that'd be nothing but throwing darts in the dark. Could you pls contact support?
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02-23-2018
04:12 PM
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Looks like there is a process crash. could you pls try with a very simple webmap containing just basemap layer (no additional operation layer or graphics etc.)?
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02-23-2018
10:37 AM
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In addition to what Randall suggested, pls check Server log, that should help diagnose too.
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02-23-2018
07:26 AM
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good can you pls try "?returnUpdates=true" parameter with the layer resource request e.g. http://sampleserver6.arcgisonline.com/arcgis/rest/services/Hurricanes/MapServer/0?returnUpdates=true&f=pjson this should return updated time-extent. 'HasLiveData' at the layer resources basically means you can submit '?returnUpdates' parameter with layer resources to retrieve updated time-extent when the layer is authored with 'Data chages frequently so calcuate time extent automatically' checked in ArcMap/ArcGIS Pro. ref: search for 'HasLiveData' in Layer / Table—ArcGIS REST API: Services Directory | ArcGIS for Developers hope this helps.
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02-09-2018
09:02 AM
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if you restart your map service, do you see updated time extent?
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02-09-2018
07:22 AM
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let's see whether this helps: - delete the service using Manager/Admin side - create a new one following instructions from How To: Restore the default PrintingTools service in ArcGIS Server Manager using the json from 10.6 section
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02-08-2018
05:27 PM
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Joel, Could you pls contact Esri Support and have someone take a look at this? It is hard to say what is going on without looking at the server/service settings etc. thanks.
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01-26-2018
03:04 PM
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My kudoed posts
| Title | Kudos | Posted |
|---|---|---|
| 1 | 05-14-2026 04:42 PM | |
| 2 | 05-11-2026 04:59 PM | |
| 1 | 04-16-2026 01:37 PM | |
| 1 | 03-06-2026 04:33 PM | |
| 1 | 03-05-2026 03:22 PM |
Activity Feed
- Got a Kudo for Re: Map image layers. 4 weeks ago
- Got a Kudo for Re: ArcGIS Server 11.5 query problem. 07-01-2026 08:10 AM
- Posted Re: Arrow addition feature in the print widget anymore on ArcGIS Experience Builder Ideas. 06-10-2026 10:20 AM
- Posted Re: Branch Versioning: MapServer export with gdbVersion 4-6x slower than default version on ArcGIS Enterprise Questions. 06-08-2026 03:20 PM
- Posted Re: Print Layout Template from ARCGIS PRO to Mapviewer on ArcGIS Experience Builder Questions. 06-08-2026 12:47 PM
- Posted Re: Batch Editing Showing Time for Date Time Fields Meant to be Hidden on ArcGIS Experience Builder Questions. 06-03-2026 11:56 AM
- Got a Kudo for Re: Custom print layout in EB. 06-02-2026 11:31 AM
- Posted Re: Domains - add a button to allow only unique values to be shown in Select by attributes and symbology. on ArcGIS Pro Ideas. 05-28-2026 03:09 PM
- Posted Re: FeatureService WorkspaceConnectionString with Portal Token on ArcGIS Pro SDK Questions. 05-19-2026 12:02 PM
- Posted Re: Add map layers back in order they were saved as .lyrx - Status changed to: Implemented on ArcGIS Pro Ideas. 05-19-2026 11:51 AM
- Kudoed Re: Custom print layout in EB for LauMichele. 05-15-2026 10:51 AM
- Kudoed Re: Custom Layout Template not option within Printing Widget for Wags2012. 05-15-2026 10:47 AM
- Posted Re: Advice on Optimizing Custom Print Services on ArcGIS Enterprise Portal Questions. 05-14-2026 04:44 PM
- Posted Re: Custom print layout in EB on ArcGIS Experience Builder Questions. 05-14-2026 04:42 PM
- Posted Re: Duplicate Definition Query - Status changed to: Implemented on ArcGIS Pro Ideas. 05-14-2026 03:26 PM
- Posted Re: Duplicate Definition Query on ArcGIS Pro Ideas. 05-14-2026 03:23 PM
- Got a Kudo for Re: ArcGIS Server 11.5 query problem. 05-13-2026 06:05 AM
- Posted Re: Reset button for assignment of unique numeric IDs for sharing web layers on ArcGIS Pro Ideas. 05-12-2026 03:54 PM
- Posted Re: Reset button for assignment of unique numeric IDs for sharing web layers - Status changed to: Implemented on ArcGIS Pro Ideas. 05-12-2026 01:43 PM
- Posted Re: Reset button for assignment of unique numeric IDs for sharing web layers - Status changed to: Needs Clarification on ArcGIS Pro Ideas. 05-12-2026 01:26 PM
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