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Antonio, the default time for your map services to recycle is at midnight (00:00). We see the same activity on our servers at midnight. All of the map services are essentially stopping and restarting. Here are the settings in ArcGIS Server Manager: Midnight is typically a slow time for our servers so there is no real impact on our users. You can change the default time for the recycle so not all your services are offline at the same time. Bernie.
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06-18-2021
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Reese, thanks for your reply. Since the Publishing Tools geoprocessing service is only used by the GIS staff I don't mind causing a slight delay in the service publishing process. I would be more hesitant to make changes that would affect our end users - the Public. We are running a lot of services on these machines so saving a bit of computing resources here and there will make a difference.
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05-27-2021
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In the System folder in ArcGIS Server Manager there are the Publishing Tools - a geoprocessing service that is required to publish map services. Here are the deails of our Publishing Tools running on our 3 server site: PublishingTools (Geoprocessing Service) The PublishingTools service is used by ArcGIS Server to publish service definition files as services. Instance Type: Dedicated Status: Started Instances Running: 3 Instances in Use: 0 Maximum Instances: 6 The service parameters are set to minimum instances = 1 and maximum instances = 2. Therefore, across all three servers we get "Instances Running: 3" and "Maximum Instances: 6". That seems excessive to me. Publishing map services is a very occassional task and there is always only one person publishing services. Could the instances be set to min=0 and max=1 to reduce server load? or would min=1 and max=1 be better? Othern than having to wait for the Publishing Tools geoprocessing service to spin up are there other drawbacks to setting min instances=0? Thanks, Bernie.
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05-23-2021
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Does the tool require the Primary Site Administrator account? Can the tool be run by any account with Administrator privileges? Thanks, Bernie.
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05-20-2021
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These are all great suggestions for improving the Layers widget.
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05-11-2021
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Diego, I don't know why your parcel labels wont display but I will tell you how we label our parcels. We are using ArcGIS 10.7.1 and we are still publishing map services with ArcMap. First we add the polygon data to arcmap and create a layer called "parcels". We set the polygon to have no fill colour and set a colour for the polygon boundary, scale threshold, etc. We do not configure any labels. Next we make a copy of the "parcels" layer and rename it "labels". For the "labels" layer we set the polygon boundary to have no colour and then we use the label properties to display the parcel ID for each polygon. Now we have two layers: parcels labels When this map service is published we have two layers and it is very easy to control the display of the labels. This is very helpful because it gives the users of our map services and apps easy control over the display of the parcel labels with a layer widget. Here is the URL for our parcel service: https://geonb.snb.ca/arcgis/rest/services/GeoNB_SNB_Parcels/MapServer Layers: parcels (0) parcel labels (1) Labelling polygons requires quite a bit of computation so we use Maplex labelling and label classes. We even do a calculation to approximate when the polygon is too small on the screen for the label to fit completely inside the parcel. This allows us to prevent the server from doing unnecessary label placement calculations. I have attached a copy of our MXD if you want to give it a try, just modify the data source for the two layers. The label classes are setup to match the scale levels (8000, 4000, 2000, 1000) in our tile cached basemaps: You will need to make some adjustment to the label classes to tweak the labelling for your data and the sacles you use. Cheers, Bernie. P.S. Dave Gariepy from Esri Canada taught us this technique to improve our parcel labelling.
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04-28-2021
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I have been operating a publicly exposed ArcGIS Server system since 2009. We have never used portal so I have no experience with federating ArcGIS Server with Portal. Server Manager is a sensitive component of Enterprise. Why would you want it exposed to the Internet?? It should only be used by a very small number of administrators. This can be easily accomplished with a VPN. Bernie.
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04-23-2021
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Mark, During our recent upgrade to 10.7.1 we inadvertently left our new 10.7.1 TEST servers with logging g set to verbose. Esri pointed out this error and once it was corrected we saw a noticeable improvement in performance. If I had to estimate it I would say 20%. Bernie.
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04-14-2021
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Good to know John. I presumed you were also contacting Esri Support but I thought it was worth mentioning for the Community. Bernie.
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04-13-2021
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This is the type of question I send directly to Esri's user support. Your are paying for user support as part of your software licensing so you should use it. I hope this community forum is not your primary source for support. It is helpful to the community to share information like this in the forum but to get the fastest solution to your problem you should contact Esri user support and then post your problem and the resolution from Esri here so we can all benefit. Just my $0.02, Bernie.
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04-13-2021
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I haven't experienced this but I sure would like to hear the answer. I can foresee my department needing to collaborate across multiple portals. Bernie.
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04-01-2021
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That's very true Vince. We should stagger the recycle times but we also reboot the servers at 4am so what is the point of recycling the services?? It would probably be better to disable the recycling of map services and let the server reboot refresh our map serivces. Bernie.
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04-01-2021
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Here are some thoughts I would like to share following our recent upgrade from ArcGIS Server 10.2.2 to ArcGIS Server 10.7.1. But first some background: Our servers live in a magical realm called "IT Services land". This magical realm is controlled by a powerful wizard and we are not allowed to have any direct access to our servers except through the ArcGIS Server Manager and ArcGIS Admin interfaces. Whenever we need changes beyond the capabilities of those two interfaces we have to write a detailed incantation of magic called an RFC - Request For Change. Fortunatley the wizard has a team of geniuses to recite our incantations of magic and most changes are executed accurately. But the process is onerous and it does impede our ability to make changes. Submitting an RFC to the magical realm is like force feeding rotten apples to a unicorn and expecting rainbows to come out the other end. Now back to reality... Here is a graph of CPU activity from 2 pm the other day when we completed the cut-over to the new servers. It shows our old 10.2.2 servers (pink and green) and our new 10.7.1 servers (blue, red, yellow). Note there are two servers in our old system and three servers in our new system. Its interesting to compare the CPU load between the two systems: Some points to note: The list of map services in each system is identical (nearly identical) Pre 2 pm the new servers are idling with CPU activity between 10% and 20% whereas the old servers are running under load between 20% and 30% CPU activity. Post 2 pm the old servers idle at less than 5% CPU Post 2 pm the 3 new servers require 30% to 50% CPU (10% to 20% more) activity to handle the same load previously running on 2 servers - and there are more spikes of high CPU activity. This graph shows the same stats with a close-up of 40 minutes of activity around midnight: Some points to note: Midnight is the default time for the map services to recycle. Both systems show a spike of CPU activity at midnight: The old servers can handle map service recycling with a peak of 50%. The new servers peak at 100% when the map services are recycled and require more time to complete the recycling. The three individual peaks in blue, red, and yellow show the activity from our stop / start python script that I manually activated about 12:05 am. The spacing between the peaks show that we have a sufficient pause between the restart of one machine and stopping of the next machine – we always have two machines ready to respond during the stop / start process. I know there have been changes in the software stack for ArcGIS Server and this is likely the cause for the change in performance. ArcGIS Server 10.7.1 is much less efficient than 10.2.2 with our typical server load. We know the labelling engine was changed at version 10.5(?). Labelling is a big part of the difference in performance but we can also see map service recycling is less efficient with ArcGIS Server 10.7.1 - it takes more time and requires more CPU activity. I am told we should expect better stability with 10.7.1 but I'll have to wait and see as we are less than one week into production with ArcGIS Server 10.7.1 We have not yet invested in monitoring tools for ArcGIS Server. We are currently looking at options. Monitoring is probably the largest gap in our server management practices. The geniuses in the magical realm of IT Services Land have server monitoring tools but they cannot monitor the performance of a map service and we do not have access to their monitoring tools. The graphs displayed above were delivered to me by email! But I was impressed by how much information I could infer just from the CPU activity graph. I am certain the time and effort we put into monitoring tools will give us great benefits. If you have any recommendations for monitoring tools please share them. Thanks, Bernie.
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04-01-2021
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Joshua - you can do this now in ArcGIS Server Manager. This screen capture explains it all: Filter services in ArcGIS Server Manager
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03-24-2021
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I agree. The basemap selection should be an option in the Share widget.
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03-05-2021
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