Latest Contributions by berniejconnors

‎10-18-2023

imsail, It sounds like you are using an air photo basemap. An air photo basemap would need a raster tile cache. How many levels are in the raster tile cache for this air photo basemap? Check the REST services directory for the basemap to see the scale for the highest level ID. For the service in the image below it is Level ID 13 with a scale of 1:564. When you zoom in to Street level you are likely exceeding the largest scale level in the raster tile cache. Bernie.

‎10-16-2023

You should make sure your feature layers and map image layers are performing their best before trying to solve the problem with hardware. We were able to improve the performance of our map image layer for our parcel data with scale thresholds and labeling improvements. Bernie.

‎10-13-2023

That is an interesting idea. So the layers widget would have radio buttons instead of check boxes. Sorry, I don't have an answer for you. It sounds like a custom widget is what you would need. Bernie.

‎10-04-2023

I agree - we see a similar ~15 minute outage when we reboot a server.

‎10-03-2023

Tim, Could this be the cause of the problem? By default all services are set to "recycle" at midnight. This value can be adjusted when publishing a service or in Server Manager: This doesn't quite fit with your description of "3 times over past 4 months at random times" but it may be related. The other thing to check would be the Windows Server logs to see if there are any issues with the ArcGIS Server service that line up with the times of the errors. Bernie.

‎10-03-2023

The web asptor log should include the IP address of the computer where the request originated. Is your server internal or is it public facing? The log will also include the entire URL of the request. The Parcel ID that is being requested should be included. Combining the IP address and the Parcel ID you would have a good picture of who looked at what if you can resolve the IP address to an individual computer or person. Bernie.

‎09-22-2023

Jackson, It sounds like your input shape file is has multi-point or multi-polygon geometry. I believe that is when one record is associated with muiltiple points or multiple polygons. See here for a better description of multi-point and multi-polygon. - https://help.arcgis.com/en/geodatabase/10.0/sdk/arcsde/concepts/geometry/shapes/types.htm Perhaps this tool only supports the simpler point geometry and not the multi-point geometry. Bernie.

‎09-22-2023

You should be able to edit the JSON for your web app in the ArcGIS Online Assistant. Once you have it open for editing just do a search for the old URL or old item ID and replace with the new URL or new item ID. Bernie.

‎09-19-2023

Hello, I have two suggestions: You should check the settings for the start up of the ArcGIS Server service. I beleive there are settings to have the service start up immediately with Windows or to delay the start up of the service. Esri's recommendation is to use the delayed start up for the ArcGIS Server service. Have you tried just restarting the service(s) that are being used by Survey123 instead of restarting the ArcGIS Server service? Best regards, Bernie.

‎09-19-2023

Ahmed, Does the country have an alternate map projection other than UTM that does not have a boundary running through the city? If yes, use the alternate map projection. If no, choose the UTM zone that contains the largest portion of your city. My jurisdiction, the Province of New Brunswick is bisected by UTM zones 19 and 20. But our primary map projection is New Brunswick Stereographic Double (EPSG 2953). Best regards, Bernie.

‎09-11-2023

Hello, we have 6 pt / m^2 lidar data covering the entire province of New Brunswick, 72,000 km^2. From the point cloud data we generated a 1 metre bare-earth DEM. We are in the process of creating contour lines from the DEM. So far we have created contours with a 50 metre interval and a 10 metre interval. We are serving this data as a map service. Unfortunately, at small scales it is very easy to exceed the 600 second timeout on the map service. I suspect the problem causing the slow draw times is the density of vertices along our contour lines and the contour labelling. Using a 1 metre DEM as source data for the contours should lead to one vertex for every cell the contour line crosses which would be close to one vertex every metre along the contour. Currently, our stop gap measure is to use a scale threshold so the contours do not draw when zommed out beyond 1:150,000. We are considering eliminating contour labels at smaller scales and producing a "low resolution" version of our contour lines for use at smaller scales. The low resolution contours would have fewer vertices. But I am not sure of the best method to accomplish this. Have you had to deal with this issue? What did you do to make your contour map service preform better? Thanks, Bernie.

‎09-06-2023

I have been told by Esri support to NOT use the debug level for everyday logging. The amount of logging activity will slow down the servers. We have ours set to SEVERE. Bernie.

‎08-28-2023

Yes I noticed the alphabetical order too. I would like to suggest 100 layers may not be a good idea for a single feature service. You should split these layers into several services and it may improve the management of the data and performance of the services. With 100 layers in one service all of the draw requests must go to the same service / ArcSOC.exe. You may have several instances of the service (several ArcSOC.exe) configured for the service but I expect you will get better performance if those layers are spread across several services. On our servers the service with the most layers has 16 layers and one table. Its a map service and it is configured with a max of 9 instances spread across 3 servers. Bernie.

‎08-23-2023

Steve, In ArcGIS Online the settings are under Organization > Settings > Utility services: Bernie.

‎08-18-2023

I really like Johannes ' idea to leave Expired points unsymbolized. Otherwise I would suggest a scheduled Python script that would examine the age of all the points and remove or archive the expired points. To maintain a history I think it would be best to archive the expired points or leave them unsymbolized. To archive the points your Python script should copy the points to a new feature class before deleting them. Bernie.

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My Ideas

Latest Contributions by berniejconnors

Re: Custom basemap disappears when zoomed in.

Re: Adding an GPU to a Enterprise Deployment?

Re: Only activate one layer in a webmap, It is possible?. When one layer is activated, the others are deactivated.

Re: HTTP Request Failure (Error 200)

Re: HTTP Request Failure (Error 200)

Re: REST Service Logs

Re: GPMultiValue:GPFeatureRecordSetLayer is not supported for now error

Re: How to update Map Service Links in Web App Builder Widgets directly

Re: Is it normal to have to manually restart ArcGIS Server service after a server reboot?

Re: Two Different UTM Zones (36N & 37N)

Contour line data too dense for map service

Re: What is the minimum Log Level to record user request on services?

Re: Order of layers in a feature service

Re: New Map Viewer - Change default Geocode locator?

Re: Arcade Expression to dynamically delete points when exceeds End Date

Re: How to read server statistic correctly

Re: How to read server statistic correctly

Re: Real world performance comparison for ArcGIS S...

Re: Poor Slow Performance with Experience Builder

Re: Poor Slow Performance with Experience Builder