Latest Contributions by SimonHaegler

‎08-16-2023

The first thing I noticed is this message: "The Service NahimicService was detected on your system. Resizing CityEngine windows can lead to crashes when this service is active. Please deactivate the service or if that is impossible add the following line to the CityEngine.ini in your CityEngine installation: '-Dglsinglebuffer'. This activates single buffering and can lead to degraded rendering performance." Please try to disable the NahimicService - or if you need it, edit the CityEngine.ini file (in the CityEngine installation directory) and add a line with "-Dglsinglebuffer" (without the quotes). Best, Simon

‎08-16-2023

From your original post I understand that you can start CityEngine and you see the welcome screen. If this is correct, then you can go to Window -> Log menu item and see if there are any warnings/error entries. Entries separated with a dashed line mark restarts of CityEngine. The first button allows you to export the log, please attach it here. Best, Simon

‎08-15-2023

Hi Carl, I see you have fairly modern GPU hardware. While CityEngine should also run on the integrated UHD graphics, let's try to force it to the Nvidia GPU. Here's one guideline how to do this: https://youtu.be/YCqW_5HI_v4 Best, Simon

‎08-14-2023

Hi Matt, thanks for these great suggestions (e.g. running the built-in subdivisions on imported geo). We've added them to our backlog! Best, Simon

‎08-14-2023

Ok, best ask the support via myesri, they know best how to resolve this problem.

‎08-13-2023

For these kind of licensing issues please contact the Esri support of the distributor where you purchased your license (or got the trial from). Best, Simon

‎08-11-2023

Do you have other CityEngine versions installed which start correctly? The screenshot looks like it fails while open the 3d viewport - what GPU do you have? Best, Simon

‎08-07-2023

Hi Mateo, we removed support for explicitly setting the start rule in PyPRT 1.1 (2020), there were some problematic edge-cases (styles) and we aimed for simplicity. How about introducing a "dispatcher" start rule which calls the desired rule based on an (enum) attribute? If you do not want to modify your existing "model" rule you could put the dispatcher into a separate rule file and use import. Best, Simon

‎07-28-2023

No, unfortunately CityEngine does not read polygon features from KMZ/KML at this time, as documented in the help: https://doc.arcgis.com/en/cityengine/latest/help/help-import-kmz-kml.htm We only read read 3d models as described here: https://developers.google.com/kml/documentation/models I recommend to convert the KMZ to a FileGDB in ArcGIS Pro and then import this one into CityEngine. Best, Simon

‎07-28-2023

Hi again, the placemarks in your sample file are unfortunately not supported (polygons etc) by CityEngine. CityEngine only reads placemarks which reference Collada assets at this time. Maybe you can convert the KMZ to a FileGDB in Pro and import this one in CityEngine? Best, Simon

‎07-25-2023

Thanks, we'll take a look!

‎07-25-2023

Hi, if possible, could you share one sample file with us so we can debug it? We will treat the data confidentially of course. Best, Simon

‎07-24-2023

Please use this procedure to report problems on the base maps: https://support.esri.com/en-us/knowledge-base/how-to-provide-feedback-on-esri-basemaps-and-the-arcgis-000011831 Thanks!

‎07-11-2023

Thanks for reporting. We'll forward that to the Basemap team... Best, Simon

‎07-05-2023

Moved: https://community.esri.com/t5/arcgis-cityengine-blog/cityengine-2023-0-connector-for-omniverse-is-now/m-p/1305949#U1305949

Online Status	Offline
Date Last Visited	‎12-08-2025 02:01 AM

My Ideas

Latest Contributions by SimonHaegler

Re: CityEngine not responding when opening a new scene

Re: CityEngine not responding when opening a new scene

Re: CityEngine not responding when opening a new scene

Re: Create functions that replicate Lot subdivision

Re: Cannot send the authorization

Re: Cannot send the authorization

Re: CityEngine not responding when opening a new scene

Re: setting startRule when using PyPRT

Re: Import KML/KMZ to CityEngine Error

Re: Import KML/KMZ to CityEngine Error

Re: Import KML/KMZ to CityEngine Error

Re: Import KML/KMZ to CityEngine Error

Re: Error Astana City naming (Kazakhstan) on MAP layers

Re: Error Astana City naming (Kazakhstan) on MAP layers

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