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Hi @Curt_H , @WQIDES , @CindyS , @Anneka_France , sorry for the delayed response. Understood about the importance for copying layers, and likewise for the hassle (and incompatibility in some cases) for having to switch viewers as part of a hybrid workflow. Copying layers, and saving to the layer item, is one of the core features that hasn't brought into the new viewer yet (as you've seen and voiced). It's being actively worked on..the goal is for it to be included in the update planned towards the end of the year. If it doesn't make this upcoming update, it would be for sure included in the Q1 release. @WQIDES would you mind to post additional details about the legend label reset (or send directly if you prefer)? That sounds like it might be a bug to investigate. Cheers, Chris
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10-29-2021
12:52 PM
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Hi Darren, would it be possible to share the map where you're seeing this (if only permissible to share privately, you can invite my username - cwwhitmore to a private group and share that way). Also..do you still see the issue this morning? It may already be resolved. Thanks, Chris
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04-21-2021
08:07 AM
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Hi @KevinMayall , good eye..you are not missing anything. The new Map Viewer does not yet support copying layers (or saving changes to a layer item). This is coming though (summer / fall). Thanks, Chris
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04-19-2021
09:50 AM
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Hi Jake Adams, sorry for the breakage..the wmts issue should be fixed now. Let us know if you still see it. Cheers, Chris
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09-30-2020
09:39 PM
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Hi Bonnie - sorry for the delayed response. Try uploading the CSV through my content with add Item..this will publish a hosted feature layer where you can review addresses. I realized after the fact you had likely added the CSV directly to the map viewer. Adding the file directly to the map viewer stores the features within the map as a light-weight way to immediately add data to your map but lacks some of the functionality possible when uploading a CSV and publishing as a hosted layer. Cheers, Chris
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08-12-2020
05:20 PM
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Hi Bonnie Hester, do you have the option to review locations from the layer menu? Not sure what happened when initially publishing (the option to review should have been presented at that point), but you should be able to still review / fix the unmatched addresses. Cheers, Chris
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08-07-2020
02:16 PM
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Hi Ben, yes - it looks like the basemap has the same issue (and would need the same resolution posted above). Here is a screenshot of the basemap url in your web map: The web map references https://rcbcmaps.redcar-cleveland.gov.uk/maps/rest/services/rcbc/Basemaps_ext/MapServer but it appears that the service now resides in the Basemaps_ext folder: https://rcbcmaps.redcar-cleveland.gov.uk/maps/rest/services/Basemaps_ext/Basemaps_ext/MapServer?f=pjson The reason you're seeing the basemap show as a layer in ArcGIS Online when hovering over the layers on the item details page is because the service has been added as its own layer item in ArcGIS Online (but the url for the service is still ultimately your ArcGIS server service). That item (http://rcbc.maps.arcgis.com/home/item.html?id=04031a88daeb4d0f8036bc10e60a81d8) would need to be updated as well (you can do this from the settings tab on the item details page). Hope this helps. Cheers, Chris
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03-27-2020
04:59 PM
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Great thanks! It looks like the server folder structure may have been changed as part of the infrastructure update. If you look at the url references to your services in the web map json, you will see that the services are in a specific folder (you can inspect web maps using a tool such as ArcGIS Online Assistant 😞 https:// rcbcmaps.redcar-cleveland.gov.uk/maps/rest/services/rcbc/LPG_JOINED/MapServer/0 However, the folder rcbc doesn't appear to exist on the upgraded server (at least publicly): folders: Basemaps_ext
Basemaps_Firmstep LPG_JOINED RCBC_PUBLIC_INFORMATION Utilities https:// rcbcmaps.redcar-cleveland.gov.uk/maps/rest/services?f=pjson I didn't look too deeply but it seems the services exist in these other folders listed above. To resolve this, you would either need to update the server to match the old folder structure or update each map / app referencing the layers (would need to use a tool where the json can be modified, such as the agol assistant posted above. Or re-add each layer, which can be a lot of work). The former option is usually the best (update the server rather than trying to update all the maps referencing it), but sometimes not possible. Cheers, Chris
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03-26-2020
11:34 AM
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Hi Ben Cochrane, Possible to share a web map in this state to check out the issue? Cheers, Chris
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03-26-2020
09:45 AM
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Sorry when I posted my question, I didn't see the response you'd already posted to previous questions about your agol organization's https setting (and that you have HTTPS enabled). In that case, yes the map viewer will make HTTPS requests for the capabilities xml. As you also mentioned, you should proceed with setting up HTTPS on the WMS server
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03-16-2020
05:13 PM
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David Brooks if you check out the capabilities response, do you see https urls defined? The map viewer should make requests with the protocol defined in the capabilities response. Overall though, supporting / using https is recommended..browsers (and Esri) will be pushing things to all https more and more. Cheers, Chris
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03-13-2020
09:22 AM
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Hi Dominik Zell - try saving the CSV with UTF-8 encoding. Once the CSV is properly encoded, ArcGIS Online should display the characters correctly. Help has some instructions for doing this: You can save a text file as UTF-8 or Unicode in Windows. Open the file in a text editor such as Notepad, click File > Save As, and choose UTF-8 or Unicode from the Encoding drop-down menu shown at the bottom of the Save As dialog box. CSV, TXT, and GPX files—ArcGIS Online Help | Documentation (under Considerations for adding CSV AND TXT files to Map Viewer). Cheers, Chris
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01-10-2020
12:52 PM
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Hi Chris Olsen, the ability to save the rotation will be coming in a future update to map viewer beta. Cheers, Chris
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12-19-2019
02:33 PM
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Hi Chad, other than the functionality I mentioned above (automatic tiles), the capability is still not yet used by esri apps to my knowledge (but certainly could be an app using it that I'm not aware). Here is developer documentation around the feature that should help with understanding it and get you in the right direction if you want to play around with it. Extract Changes (Feature Service)—ArcGIS REST API: Services Directory | ArcGIS for Developers Cleanup Change Tracking—ArcGIS REST API: Services Directory | ArcGIS for Developers Cheers, Chris
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08-23-2019
01:15 PM
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Hi Kari Leer - it looks like a couple web maps aren't shared publicly. If you paste the item ids below into the search bar from the account that built the story map, you should get the maps back for the ids. There might be other things going on with some of the behavior mentioned in the conversation above but this would be what triggers the sign in behavior. 37fbc9cdd48846759edebc14ed0bfee4 c6fc8639a4464ddda9f0d56a26a40780 Cheers, Chris
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07-29-2019
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