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Hi, Can you send me details for how you are seeing this? And also, if possible, can you share the map with me? If you are able to share it, you can invite me to a private group in your organization and share the map with the group (avoids public access this way). ArcGIS online account: cwwhitmore cwhitmore@esri.com Thanks, Chris
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07-03-2014
09:41 AM
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0
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0
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297
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Hi Stephan, Is it possible to share your WMTS with me? You can send it to me via private message or email if that helps. Thanks, Chris cwhitmore@esri.com
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05-13-2014
07:36 AM
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0
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0
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222
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Hi Don, For completeness sake, here's the response I sent you over email: Looks like there�??s an issue with the capabilities xml for the WMTS�?? it has references to localhost: http://choptankriverheritage.org/tileserver/wmts/1.0.0/WMTSCapabilities.xml Get xlink:href="http://localhost/wmts?"> Changing localhost to your WTMS server name should resolve the issue. Thanks Chris
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04-21-2014
10:00 AM
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0
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0
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2502
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Send an email to arcgisonline_accounts@esri.com. We'll be able to handle it from that alias. Thanks, Chris
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01-14-2014
12:21 PM
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0
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0
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981
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Darren - try sending the invitation again. The account, xxxx_UW_GEOG, has been deleted so the process should be successful this time. Deleting precreated users will delete them from ArcGIS Online. However, this capability wasn't exposed in the website until the December update. Thanks, Chris
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01-13-2014
08:19 AM
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0
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0
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981
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POST
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Hi Mary, I see it too. Check again tomorrow - we should have it fixed tonight. Thanks, Chris
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12-11-2013
08:11 AM
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0
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0
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143
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Hi Carissa, Dan, Reordering unique symbology will be supported with the next website update, in December. Thanks, Chris
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11-19-2013
10:37 AM
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0
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0
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324
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Hi Paul, This should be fixed in the December release. As a workaround, save the legend visibility for the layer to the web map instead of on the service item itself - that worked for me in the repro case I set up. To do this, open one of your existing web maps in the ArcGIS.com map viewer -> on the layers you want hidden in the legend, select show legend and then select hide legend -> save the web map. The legend visibility for the updated layers should then be reflected in the gallery application. You'll need to follow the same steps for each web map. Thanks, Chris
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11-07-2013
09:59 AM
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0
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0
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522
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Hi Jim, Bert, This is an issue introduced with the iOS 7 release (have yet to see it manifest on previous versions). We're aware and expect to have it fixed in the next website update (December time frame). Thanks, Chris
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11-04-2013
12:25 PM
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0
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0
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234
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Hi Paul - Here's a tool that can update the map service URLs in your web maps: https://github.com/Esri/ago-tools Chris
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10-04-2013
07:51 AM
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0
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0
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173
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Hi Jill, Try your maps with Bing again - they should be working now. Thanks, Chris
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08-22-2013
04:47 PM
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0
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0
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161
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POST
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Hi Anthony, There aren't any known issues with configuring a custom basemap gallery. Are the maps in the group shared with everyone, in addition to being shared with the group? Here's some doc that details the steps to create and configure a custom basemap gallery: http://resources.arcgis.com/en/help/main/10.2/#/Customizing_basemaps/017s00000071000000/ Thanks - Chris
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08-15-2013
08:53 AM
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0
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0
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481
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POST
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Hi Kim, Sorry for the delayed response. Pointing out issues with the software and doc is definitely not bothering :). The tracking link is working now (I confirmed). Here's the updated proxy help: http://developers.arcgis.com/en/javascript/jshelp/ags_proxy.html I'll make sure the help is updated in the next website update. Thanks, Chris
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04-11-2013
07:40 AM
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0
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0
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149
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A proxy could very well resolve the issue for you - it fixed it for my reproducible case. And I'll look into why the bug tracking isn't showing results for this issue. Thanks, Chris
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04-03-2013
02:56 PM
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0
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0
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711
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