Latest Contributions by ChrisWhitmore

‎01-13-2014

Darren - try sending the invitation again. The account, xxxx_UW_GEOG, has been deleted so the process should be successful this time. Deleting precreated users will delete them from ArcGIS Online. However, this capability wasn't exposed in the website until the December update. Thanks, Chris

‎12-11-2013

Hi Mary, I see it too. Check again tomorrow - we should have it fixed tonight. Thanks, Chris

‎11-19-2013

Hi Carissa, Dan, Reordering unique symbology will be supported with the next website update, in December. Thanks, Chris

‎11-07-2013

Hi Paul, This should be fixed in the December release. As a workaround, save the legend visibility for the layer to the web map instead of on the service item itself - that worked for me in the repro case I set up. To do this, open one of your existing web maps in the ArcGIS.com map viewer -> on the layers you want hidden in the legend, select show legend and then select hide legend -> save the web map. The legend visibility for the updated layers should then be reflected in the gallery application. You'll need to follow the same steps for each web map. Thanks, Chris

‎11-04-2013

Hi Jim, Bert, This is an issue introduced with the iOS 7 release (have yet to see it manifest on previous versions). We're aware and expect to have it fixed in the next website update (December time frame). Thanks, Chris

‎10-04-2013

Hi Paul - Here's a tool that can update the map service URLs in your web maps: https://github.com/Esri/ago-tools Chris

‎08-22-2013

Hi Jill, Try your maps with Bing again - they should be working now. Thanks, Chris

‎08-15-2013

Great, good to hear!

‎08-15-2013

Hi Anthony, There aren't any known issues with configuring a custom basemap gallery. Are the maps in the group shared with everyone, in addition to being shared with the group? Here's some doc that details the steps to create and configure a custom basemap gallery: http://resources.arcgis.com/en/help/main/10.2/#/Customizing_basemaps/017s00000071000000/ Thanks - Chris

‎04-11-2013

Hi Kim, Sorry for the delayed response. Pointing out issues with the software and doc is definitely not bothering :). The tracking link is working now (I confirmed). Here's the updated proxy help: http://developers.arcgis.com/en/javascript/jshelp/ags_proxy.html I'll make sure the help is updated in the next website update. Thanks, Chris

‎04-03-2013

A proxy could very well resolve the issue for you - it fixed it for my reproducible case. And I'll look into why the bug tracking isn't showing results for this issue. Thanks, Chris

‎04-02-2013

Hi Kimberly, One other thing - are you using a proxy? That may be the culprit as well. The template's readme, included in the download, has instructions for configuring a proxy. Thanks, Chris

‎03-28-2013

Perfect, thanks - I have a reproducible case now. It appears to be specific to certain web maps. Print works on IE 9 for one web map, but then not another. Unfortunately, no workaround at this time. You can track this issue here. It should be fixed with the next website update. Thanks, Chris

‎03-26-2013

hmm what's the exact version of IE9? If you haven't, try the template locally on the server where it's staged. i.e., http://localhost/<rest of the url to template>. When you configured the template, did you make any changes other than the web map and sharing URL?

‎03-22-2013

Clear your web browser cache and try again. Here's instructions for clearing your cache on IE 9: http://kb.wisc.edu/page.php?id=15141 Thanks, Chris

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Date Last Visited	‎04-03-2025 09:40 AM

My Ideas

Latest Contributions by ChrisWhitmore

Re: Enterprise Login Invite - Invalid User

Re: Groups after ArcGIS Online Update

Re: Re-ordering unique symbology

Re: Hidden legend items still (usually) show up in gallery web app

Re: iPad Safari issues

Re: Updage the URL of a map service

Re: Maps/Apps not opening with data

Re: Change default basemap

Re: Change default basemap

Re: Basic View Template Print Issue with IE 9

Re: Basic View Template Print Issue with IE 9

Re: Basic View Template Print Issue with IE 9

Re: Basic View Template Print Issue with IE 9

Re: Basic View Template Print Issue with IE 9

Re: Basic View Template Print Issue with IE 9

Re: Review Sharing - Authentication Required

Re: How to edit the ESRI bottom credits on Experie...

Re: Everything is shared with Everyone (Public). ...

Re: WMTS Time Dimension Support

Re: WMTS Time Dimension Support

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