I downloaded the Basic Viewer template and the print feature is not working in IE 9. It is working perfectly in FireFox and Chrome. It works for me in IE9 when I view the template through ArcGIS on-line, just not in my downloaded version. Is there something I can do to fix this?
hmm what's the exact version of IE9? If you haven't, try the template locally on the server where it's staged. i.e., http://localhost/<rest of the url to template>.
When you configured the template, did you make any changes other than the web map and sharing URL?
Perfect, thanks - I have a reproducible case now. It appears to be specific to certain web maps. Print works on IE 9 for one web map, but then not another. Unfortunately, no workaround at this time. You can track this issue here. It should be fixed with the next website update.
One other thing - are you using a proxy? That may be the culprit as well. The template's readme, included in the download, has instructions for configuring a proxy.