Latest Contributions by KevinBurke

Hi Daryl, With regards to the issue you're running into with the missing GNSS metadata fields, we have a known issue with the current Collector for ArcGIS version where the values aren't being written to the fields when the data is stored in a PostgreSQL database. Because it sounds like you're working with the ArcGIS Data Store with Portal, PostgreSQL is the database that runs on the backend. Therefore this is probably the issue you're running into, as I recently reproduced it on my end using Portal as well. The problem is due to an attribute field casing discrepancy between Collector and PostgreSQL. This issue is reproducible on iOS, Android, and Windows. This issue will be resolved in the next app update that gets released. What operating system are you working with Collector on? Thank you. ***** Hi Dale, Because your issue is unique to iOS and not on Android for the same map, it sounds like you're running into a different issue than what I described above. Does this issue happen for every point you collect on iOS or is it intermittent behavior? Are all the metadata fields blank or just a few of them? Thank you. -Kevin ... View more

Hi Brook, Thank you for that information. What I suspect might be happening here is that when the field user clicks the 'Submit' button in the upper right corner, they're inadvertently tapping on the map itself, thereby creating a map point and no longer a GPS point which will clear the GNSS metadata fields of their contents. For Collector on iOS, when working with tablets there is a small gap between the top of the collect panel and the bottom of header. Sometimes when going to tap on 'Submit' if you tap too close to that gap, it will actually drop a new point there. This is a current design limitation that's being looked into for a future release. The reason why I suspect that's what's happening is for a few different reasons; 1) this behavior happens intermittently and is not easily reproducible, and 2) when this issue happens all of the metadata fields are blank as oppose to just a few of them. Several months back, my colleague and I saw an issue where random metadata fields would be blank after having captured several points. Not all of them would be blank, only a few. But those few that were blank would fluctuate between different fields. This issue has since been addressed already and we haven't been able to reproduce it since then. Therefore I don't suspect that's what's happening here. I have a question for you. For the points that have the blank GNSS metadata fields, when looking at the map is the geometry in the correct locations or is it off? If you are running into the issue where the field user is tapping on the map when hitting 'Submit', the offset of that point should be noticeable. About how many field users/devices do you have? To answer your question, no, the metadata values that are already written into the fields when the GPS point is dropped on the map doesn't expire. The time it takes the user to actually submit the feature after the point has been added to the map, shouldn't have any bearing on this behavior. Thank you. -Kevin ... View more

Hello, The issue you are running into is a known Software Defect that ESRI is aware of and is addressing. I was able to reproduce the same issue on my end as well. The Software Defect is: [NIM089305:Mobile Project Center does not respect changes to the portal URL when adding feature services.] The issue is that when an invalid ArcGIS Online URL is entered the first time, that URL gets cached by the software and does not respect changes made to it in order to make it valid. For example, I first entered my URL starting with an http and not an https. Please try the following workaround; exit MPC, launch MPC > File > New File > Settings > Content Sharing > ArcGIS Portal format URL as https://ess.maps.arcgis.com/sharing Then you will be prompted to sign in using your AGOL Organization credentials and it should work successfully. Thank you. ... View more