Latest Contributions by ZaraMatheson

‎05-08-2024

Hi, legend is not yet supported for sketch layer. It's something we are looking into, but no timeline at the moment.

‎04-05-2024

Hi Marc, Saving to Map Image layers is not yet supported in Map Viewer, but is on the roadmap. For now the workaround is to save the configuration to the map as you have been doing.

‎01-17-2024

Hi Damian, Thanks for reporting this. We are investigating the issue. In the mean time you can try adding the url with a custom paramater that replaces the + with a space and it should at least initially render in MV. See below:

‎12-01-2023

Hi Chris, There is a known limitation printing maps that contain references to CSV files. We are looking into it. For now, If you publish the CSV as a hosted feature layer, it should print fine.

‎09-19-2023

Hi Ken, There is some information on reference layers here in step 5. , but if the same map is working for you in chrome, that is probably not the issue. Do you have the same issues in safari trying to use sketch in a different map? If so, it might be best to go through support and have them help troubleshoot the issue.

‎09-18-2023

Hi, sorry to hear this isn't working for you - Can you confirm that this is working for you with this same webmap in a different browser? So far we have been unable to reproduce this issue with a similar configuration. Is it possible you have accidentally set a layer as a reference layer in the basemap? This layer would always draw over the sketch layer.

‎06-13-2023

Thanks, ah yes it is probably the map service that is causing the issue. If published as a feature service it should work.

‎06-13-2023

Hi, Would you be able to share a screenshot or gif of what you are seeing? We took a look at a few rest services and see the option for them.

‎11-22-2022

Hi Sandra, It looks like you may have clicked "Get Directions" instead of "Zoom to" on the pop-up. This would add a new route layer to your map and the green dot would be the starting point of your route. If it was clicked accidentally, you can just delete the route layer from your map.

‎11-07-2022

Hi, it might be best to contact support for this one. With those settings I am able to print with this format. There may be something specific to your set up that we are missing.

‎11-02-2022

Hi, sorry I should have specified, your AGOL user settings. It can be found here: https://doc.arcgis.com/en/arcgis-online/get-started/set-language-region.htm

‎11-02-2022

Hi, Do you have Number and date format set to Australia in your user profile settings? When I changed mine to that I was able to get it to print with the DD/MM/YYYY format by default.

‎09-29-2022

Hi, sorry, yes I missed a step. From the item details page for your route layer you can click "publish" and that will save it as a feature layer.

‎09-28-2022

Hello! You can save route layers as Feature Layers from the Layerlist and can customize the popup from there. You can also use the arrow keys to pan around on the map while sketching. Hope this helps.

‎08-31-2022

Hi, Thanks for reporting. We are investigating this issue and will update when we know more.

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Latest Contributions by ZaraMatheson

Re: Add Legend.

Re: Map Image Layers - Configure Pop Ups in map viewer

Re: WMS displays in WebMap Classic but not WebMap

Re: "An error occurred when exporting the web map" and CSV data

Re: Sketch Layer functions not working with Safari

Re: Sketch Layer functions not working with Safari

Re: Is Symbol size gone from the Style Categories when symbolizing by Type (unique values) in new Map Viewer?

Re: Is Symbol size gone from the Style Categories when symbolizing by Type (unique values) in new Map Viewer?

Re: Zoomed in from popup and now have a dot there I need to go away. Help!

Re: New Map Viewer: option to change the date format to DD/MM/YYY in printed map

Re: New Map Viewer: option to change the date format to DD/MM/YYY in printed map

Re: New Map Viewer: option to change the date format to DD/MM/YYY in printed map

Re: Drawing Lines

Re: Drawing Lines

Re: Printing with MapViewer Beta "Effects": Layer Becomes Unaligned

Re: Scalebar not working in custom layouts

Re: Custom Print Layout Template Licence Requireme...

Re: Issue with Layer Widget Display in Experience ...

Re: Map Viewer issues when using Firefox Version 1...

Re: ArcGIS Online Timeslider Feature Retention Pas...