Latest Contributions by CarolGhostine

Hi Alina, The minimum requirement to use ops dashboard on the iPad is 6.0 with safari. Does your op view have any add-ins? Does your operations view open when using a desktop with your browser? If you like you can share your op view and I can take a look to see what could be the problem. Thanks Carol ... View more

Ok great. Glad you were able to get over your hurdle. We are looking at solutions that would allow a single add-in to work in both the Windows and browser versions. Is there a specific kind of add-in you are wanting to build ? ... View more

Hi James, Are you able to share your operation view and webmap? Im assuming you can see the webmap fine using the map viewer in any of these browers you have tried? Are you able to try opening this op view on another machine? Thanks Carol ... View more

Hi Sri, Can you share your webmap and operation view please. Thanks Carol ... View more

Hi All, We have pushed an update to address the proxy issue today. Please see this link for details. http://blogs.esri.com/esri/arcgis/2014/01/24/operations-dashboard-for-arcgis-10-2-update-1-released Thanks Carol ... View more

Its most likely a limitation with your graphics card. I was able to open the op view and see the features on the map widget. What are the specs of your system. Interested to know what type of graphics card you have. If you have someone else in your org with a newer machine could you try opening the same op view there but without that line added to the config file. It would be a good test too. Thanks Carol ... View more

Hi Sandeep, I just emailed you something to try regarding the accelerated display. Let me know if that works or not. Carol ... View more

Hi, Could you please share your web map and op view. Send me the link to both please. Thanks Carol ... View more

We are in the works of creating a web based version of the Operations Dashboard. It is intended to be a viewer and users within the organization can login and open an operations view using the web app. ... View more

Hi Peter, Could you email me your config file cghostine@esri.com. Also please share your map and send me the link to it. What type of graphic display do you have in your machine? Thanks Carol ... View more

Hi Jeff, I would suggest anyone who is experiencing proxy issues with Dashboard please log a support ticket with as much details about your setup and network. This information will come into the correct channels of support so that we can start to address the issue. Thanks Carol ... View more

Thanks Adam. After you get the support number could you email it to me. cghostine@esri.com -Carol ... View more

Hi, An addin cannot be downloaded directly from ArcGIS Online. 1. Sign into Operations Dashboard (need to have publisher/admin access to make the following changes) 2. Click on Tools, Edit operations view. You will see the "Widgets" menu. 3. Click on Manage Add-ins 4. Click on Add 5. Search for "Print Map"; make sure the search results is filtered by "All Results" 6. Select the Print Map OperationsDashboard AddIn 7. Back on your map. Click the map tools gear and select the print tool. Thanks, Carol ... View more

Hi Adam, I believe the line you changed previously to get through the proxy was; useDefaultCredentials="true". Do you have a machine that is running 10.1.1.142 version of the Operations dashboard that still can get through your proxy server? Have you tried to install the 10.2 version on another system that never had Operations Dashboard installed on it? To get the ball rolling could you please log a support ticket and provide as much information regarding your environment. Thanks Carol ... View more

Hi, Operations Dashboard for ArcGIS Deployment Utility will be available in the next few days. Thanks Carol ... View more