Latest Contributions by CraigGillgrass

Hello Philip, This section of our doc on Workforce walks you through configuring your project and adding assignment types: Create your first project—Workforce for ArcGIS | Documentation  Craig ... View more

Hello, We have no plans to update the Workforce app on Windows at this time, we've paused our development efforts on Windows.  You can email [email protected] to go into more detail on on your requirements. In addition, the workflow and functionalities you're asking in order to support starting assignments in the office, these are not in our roadmap to support. Craig ... View more

Supporting this ability is something we're looking at for our 2020 plans.  I'll have a better idea closer to the User Conference on our plans to support this capability. ... View more

Thomas, I'm sorry, still not quite sure what the issue is.  Can you send some screenshots?  Workforce doesn't have a Desktop app, I'm a little confused with the terms you're using. thanks, ... View more

Thomas, Can you clarify what you're trying to do with the Workforce Desktop app? The Workforce web app doesn't support filling out surveys.  Can you reply with more information or screenshots? thanks, Craig ... View more

Hi Brian, taking a guess at what this might be - can you ask the Workers to check their network connection when this occurs?  They may be in an area with no network connection (cell/wifi) or very poor connectivity. Are you seeing this with iOS or Android? Craig ... View more

Hi Michelle, The only way to really handle this through the Workforce web app would be to create new assignment types for the other surveys - but I'm guessing that's not going to work for your scenario. Can you go into some detail on why multiple surveys are needed for each assignment type? Craig ... View more

Thanks Michelle, For Workforce mobile, we'll be launching the Beta for the new Workforce release tomorrow.  It will include support for related tables in the mobile app.  Would love to hear if it meets your needs. For the Workforce web app, is it correct that, the reason the Dispatcher needs to see what meter is there is so they can create an assignment referencing that meter information? Craig ... View more

Hi Michelle, Can you go into some detail on the use case for a Dispatcher to be able to view the related records for features within the web app?  This isn't a request we've really heard much demand for, understanding why your dispatchers need it will help with this. Craig ... View more

Hi Anthony, this is in our backlog and is one of the main items we'll be evaluating once we finish up the Offline release. Craig ... View more

Michelle, This is not currently supported. It will be supported in the next release in the Workforce mobile app; but we don't have any plans to add it to the web app. Craig ... View more

Hi Michelle, We do not have a public list of the issues addressed in the December 16th 2019 update. Is there a particular issue you've reported or are seeing? Craig ... View more

Matthew, this is a known issue in the Workforce web app. ... View more