Latest Contributions by AmyBrassieur

I tried your suggestion, and I CAN save with the copied feature class in a new file geodatabase. So what does this mean about my original geodatabase?  ... View more

I have moved on to build 2500 and 2505.. I'm having good results by sticking with IE 9 and integrated graphics. All my processors (CPUs) are Intel. Explorer is picky about processors, crashes and won't run on Celeron on the machines I tried. I get squirrely results on AMD processors. Sometimes it's OK, sometimes not. I made sure my IT guy only buys systems with Intel processors, but some of the entities that contribute to my department have computers with AMDs. I did just uninstall build 2500 on my laptop and installed 2505. This caused my nVidia 3D settings to forget that E3.exe was set to integrated graphics. I had strange behavior from 2505 till I added E3.exe back to the exceptions list to use integrated graphics. ... View more

Mary Ellen, I haven't found any answer besides rolling iE back to 9 every time it updates. After I roll it back, I search for Windows updates, then go in and hide any IE updates. I have about 25 users who seem to get staggered IE updates so I don't have to do them all at once. I'd have to figure out something automated if I had more users. ... View more

Thanks for the tips! I fumbled my way through SQL users and roles and got it to work. Thanks! Amy Brassieur ... View more

We are not yet publishing services for the general public's direct consumption. However, we are using WebAdaptor with an outside IP address together with a subscription to ArcGIS.com. Using the outside IP address to access the services when putting them in maps in ArcGIS.com then only sharing them with members of your organization allows you to keep the info in-house even when working remotely. We are using ArcGIS.com to view the maps remotely on laptops, and Esri's iOS and Android viewers to log in to ArcGIS.com and access maps on iPads and smartphones in the field. Since our network guy hasn't done the magic to view the outside IP address inside, I have to use a computer that's not on our domain to create the maps in ArcGIS.com in the first place. ... View more

Having the same problem. Going in circles. Would pay for someone to remote into my computer and talk me through what has to happen for this to work. I'm not a DBA, faking my way through SQL permissions. ... View more

If you have integrated graphics on the nVidia laptop, add E3.exe to the program settings in the video card's 3D settings to use integrated graphics, not the nVidia magic. Also, I have to roll back every machine to IE 9 since the IE 10 came out last spring. IE 10 seems to break ArcGIS Explorer, both build 1750 and build 2500. I have about 20 people using ArcGIS Explorer Desktop, been using it since 2010. Amy Brassieur GIS Manager Iberia Parish Government ... View more

I had reports from users that ArcExplorer worked one day, didn't work the next day. It wouldn't finish coming up in either build 1750 or 2500. There was an error message about ArcGIS Connection as well. The behavior of OK one day and broken the next led me to believe it was due to an automatic Windows update. I checked the machines for updates that happened right before the program quit working. (Control Panel, Programs and Features, View Installed Updates). An update from Internet Explorer 9 to IE 10 was found on each affected machine, with a date corresponding to the software failure. I removed IE 10, the machines reverted to IE 9, rebooted, and ArcExplorer Desktop was OK again, no more errors. This began in early April, and has appeared sporadically since. Amy Brassieur [email protected] Iberia Parish Government ... View more

Joe, Thanks so much for the bug notice. I just removed the scale dependency, re-created service, and looks like the build 1500 bug is still alive and well in build 1750.  Without the scale dependency, the info popup works fine. Good news and bad news - I have info, but also one heinously ugly map. I guess I have to choose between elegant looks and functionality. Again, Thanks for your tip. Amy ... View more

Tried some of my older services, based on obsolete data. Those services did give a popup in ArcGIS Explorer Desktop 1750. I haven't changed the way I'm creating the services, and went through all their properties to see if anything was different. I can't figure out why my new services won't give an info popup in ArcGIS Explorer Desktop. They DO give info popups in ArcMap. Anyone? Anyone? Thanks, Amy ... View more