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@IrisHadarStltd , @ChrisTaylor2 , I think I understand what's going on in your cases. It appears that queries are timing out. One explanation is that your environment is undersized or you execute the report from a remote machine with poor network. Please check 1. CPU on ArcGIS Monitor machine, 2. PostgreSQL running (if remote) and 3. the machine where you execute the ExcelReport. Note, you both have very long responses, e.g. 8 min sec Chris 2023-08-04 11:14:55.606575 service,Requests Timed Out,svcReqTimedOut 2023-08-04 11:15:03.372986 database 12 min Iris 08/08/2023 08:32:49 AM INFO: host,Process Instances,hostProcessInstances 08/08/2023 08:44:56 AM INFO: host,Process Memory,hostProcessMemory This also explains token expired error. In any case, I have implemented these error check in 20230808.1 and the report should complete for longer days. But I suspect there will be gaps in the report for the queries that time out in the current environment.
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08-08-2023
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@IrisHadarStltd , Thanks for making this recommendation, which should fix a 3 day report issue. But I suspect there might be an additional issue: database component was added without database name. I provided this extra check in the latest. FYI, I keep track of all the fixes in changelog.md file.
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08-07-2023
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@ChrisTaylor2 , just uploaded a fix, v20230807.2. Please download the latest from https://prof-services.maps.arcgis.com/home/item.html?id=248e22510a454e9c906204d3ad45adca and let me know if the issues is resolved.
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08-07-2023
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Can you try this in 2023.1: Select database component>settings>general>Edit Address
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07-14-2023
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You are correct, ArcGIS Monitor requires PSA to monitor. The rational is to allow monitoring independent of ArcGIS Portal. In your case of federated server (web adopter or no), without server PSA, the authentication would have to be managed by Portal. That means, if Portal is down, server monitoring would stop working. We are evaluating allowing for authorization via Portal federated user. However, this will lose ability of independent monitoring as mentioned above, which will remain our recommended best practice. I agree with the least privilege principle. However, allowing PSA is not inherently insecure and the access to can be further restricted.
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07-05-2023
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I agree, ensuring the security is not compromised is a critical requirement when configuring ArcGIS Monitor, or any other monitoring tools. Administrators need to evaluate the risks and understand that in order to provide effective monitoring, a direct “admin” access to a target component is required. This goes for windows, Linux as well ArcGIS Server. In this specific case, accessing directly ArcGIS Server (through local port) allows monitoring to continue even if the web adaptor or portal are not available. This would be very helpful when troubleshooting outages. Therefore, ArcGIS Monitor requires PSA and registration through local port. This access can be restricted using firewall rules. Also, please note the below security tip context. https://enterprise.arcgis.com/en/server/latest/administer/windows/disabling-the-primary-site-administrator-account.htm “To help ensure a secure environment for ArcGIS Server, Esri recommends you disable the primary site administrator account. This ensures the only way to administer ArcGIS Server is through the group or role you've specified in your identity store.”
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06-30-2023
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Hi Thomas, sorry, I don't know. I think the main challenge will not be building integration pipe, but what specific information will be extracted from ArcGIS Monitor. For example, I can envision ArcGIS Monitor can provide input into "candidate" incidents that a person would approve and provide specifics regarding the action to be taken. But I would cation against fully automating incident for each unfiltered alert as this would result in potentially high and duplicate number of "incidents" with no clear action item.
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06-28-2023
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@rthomas_usfs , I'd be interested in use cases and workflows examples. Do you have something specific in mind or looking for ideas?
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06-28-2023
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Note, installing python is not required if you use ExcelReport.exe (it has all of it compiled in) from the dist folder
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06-23-2023
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@Fabio_Pires , please confirm if this fixed the issue above
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06-22-2023
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@Fabio_Pires this warning should not prevent generating a report. Please confirm the report is OK
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06-22-2023
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@AlexanderSchiestl please follow: back up your pg database, https://www.postgresql.org/docs/current/backup.html Drop old partitions in metrics_data table
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06-21-2023
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@Fabio_Pires , I included this extra check in the latest. Please download from https://prof-services.maps.arcgis.com/home/item.html?id=248e22510a454e9c906204d3ad45adca I'm interested to see the service name that has this problem. Please let me know if you see this print in the command line: Warning during address.split("/") xxxxxx
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06-20-2023
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Is the question to have just one notification, specifically for storage only? How about other critical alerts? My recommendation is that you configure critical alerts on storage and then notification for critical alerts, e.g. here are the storage default alerts Go to Administration > Notification > Custom notification
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06-16-2023
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