Latest Contributions by DanielFenton1

All, We put a fix in to our infrastructure that should resolve this issue entirely moving forward. There may still be some cached downloads that contain duplicate features. We will be running some tests to look for and destroy these caches, but if you have any issues in the meantime, please let me know and I will manually clear your site. Daniel Product Engineer | Open Data ... View more

Hi Tobias, This is not currently possible. It is something we have considered as a future enhancement. There is no current timeline for implementation. Could you tell us a little more about what you are interested in? Do you want to carry through symbology that you have set at the desktop level? Or are you looking to set up Open Data specific configurations? Any additional thoughts you have around this feature request will be considered. They'll help us evaluate and prioritize the request. Thanks, Daniel ... View more

Hi Malcolm, We are working on this actively now. Unfortunately the 'this' is not any one issue so I can't give a timeline to when this will fully be resolved. It could be related to our infrastructure which will be receiving fixes over the next few days and continuously. It could also be related to your actual map or feature service which is a bit harder for us to diagnose and work around. Please know that this is high priority for us. I'll continue to update you guys as this progresses. ... View more

Was the item public before, when you were having issues with it? I ask because to show up in Open Data, items must be shared with the public and to an Open Data group. ... View more

Eric, can you please make sure that item is public? I'm unable to view it. ... View more

Eric, would you mind sharing the ArcGIS online item as well as the URL to the map service? I'll take a look and diagnose where the problem lies. ... View more

Hi Tobias, This reason this works is because unsharing the ArcGIS item will completely remove it from our database and reharvest the item completely. This is as opposed to when there is a change made to an ArcGIS item which will trigger an update only.  It should always work unless there is a problem with the item itself or some temporary issue with our harvesters. Harvesting is kicked off when: 1. A new public item is shared in an open data group 2. A non-public item in an open data group is made public 3. A change is made to an item that is in an open data group and is public 4. A group that was not previously enabled for open data is enabled for open data For map services, under the hood our harvesters: 1. fetch the arcgis online item 2. fetch the map service url 3. fetch all the child layers 4. conduct statistics on all the fields of each layer 5. add the datasets to the open data index The time it takes to conduct step 4 is a function of [the number of layers, the size of each layer (i.e. feature count), the number of attributes of each later]. And that can cause delays in items showing up in the index. We have literally hundreds of customers who have found harvesting stable enough to launch their sites. You can check out over 100 of them at dc.esri.com/showcase . I hope you find this information useful. Please let me know if you have any other questions. ... View more

Hey guys, we have dealt with the harvesting backlog. If unsharing and sharing datasets doesn't solve any lingering problems please let me know. cc Christopher Boland‌ ... View more

Glad to hear it, Chris. We're still working through those issues with harvest volume. Once those are resolved things will return to normal speed. ... View more

Hi Eric, we don't actually release every quarter, its more like every 2-3 weeks, so we should have resolution well before March. We are currently experiencing an abnormally high volume of harvesting jobs and we are working through those. Time may solve the issue. Could you please share any of the items you are seeing the problem with? ... View more

Cort, you can email me at [email protected]. I hope that we'll have this solved soon, but unfortunately at this time we don't have a way for you to fix this yourself. ... View more

Unfortunately not. ... View more

Cameron, I've resolved the issues with those two datasets. Let me know if they crop back up. ... View more

Have you guys tried making the private and then public again? That triggers a total wipe and reharvest of the individual item. Can you also share the URL of any of the items you are having issues with? Sorry for the additional trouble with this. ... View more

Hi Cort, the fix is not global but I have resolved that individual dataset. It's an issue with our infrastructure, it does not matter where your data is hosted. We are testing some potential solutions now, but this is a slippery one for us. ... View more