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All, We will be moving forward with a release of My Esri on Wednesday August 14th th at 5pm (PST). Key enhancements and fixes that will be included are listed below. Please let me know if you have any quesrtions. Josh Licensing Numerous text changes have been made to the License Esri Products workflow to improve the experience. These include updates to the delivery method and license completion sections. It is now possible to license extensions individually for ArcGIS Server in License Esri Products. Downloads A link has been added on the downloads page pointing to a knowledge base article that will assist users with the Checksum process. Support When exporting the Technical Support Case Report, the issue has been resolved where column names and values were mixed up. The "Ask a Question" button has been removed from the support page to further avoid confusion when submitting a technical support case. The bug has been fixed regarding incorrect dates of Support and Transaction items when viewing on a mobile device.
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08-12-2019
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This was fixed by Esri technical support. The old version licences were removed from our subscription (I think after the latest renewal) and they had to re-add them. Thanks also Josh for your answer. I was aware of the different product names but this could be useful to know for others.
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08-15-2019
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To close this out, I contacted ESRI support and they were able to 'add' 10.5.1 to the drop down menu on the request a license screen for me. This issue may be specific to your ESRI customer # so if you don't see the version number you require don't hesitate to contact support.esri.com.
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09-05-2019
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Hi Josh, Thanks for replying. So I guess, this deauthorization has to be done e.g. in the ArcGIS Administrator before deinstalling it? Is this right? Is there any chance by doing the deauthorization and returning the licence of an ArcMap/ArcPro after having already uninstalled it?
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08-15-2019
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Hi Daniel, I checked your Esri Account username on My Esri, and as the admin for your organization, you just need to assign yourself the View Training permission. I checked the Permissions Log for your organization, and don't see that someone turned this permission off for you, so I'm not sure how you were able to see it before, or why or when it got changed. If you continue to have an issue, you can use the Ask a Question form found throughout My Esri and someone will get back to you. Hope this helps, Teresa
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07-05-2019
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Hi David, This link sends you to Microsofts site where you can get ArcGIS Mapso for Sharepoint. https://appsource.microsoft.com/en-us/product/office/WA104379588?tab=Overview%20
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06-26-2019
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All, We will be moving forward with a release of My Esri on Wednesday May 15th at 5pm (PST). Please see the below key enhancements and fixes that will be included. Thanks, Josh My Esri Release – Wednesday May 15th Dashboard A new My Esri Geonet feed has been added. Added the Licensing ArcGIS for Indoors video. Reports The Excel export issue (only exporting 50 records) for the Licensing Files report has resolved by changing the output format from .csv to .xlsx. Administrator Permissions Users who are made administrators will now receive a link in their invitation email to the PDF of instructions with the language that is set on their profile. Licensing The License Esri Products workflow had been updated to not show users the Extensions step if they own no extensions. The License Esri Products workflow for Server products has been updated to only allow you to choose one Core product. The issue where Authorization Notes were not pulling over dates when the browser was set to a foreign language has been resolved. Fixed the issue where LocateXT Server License files could not be downloaded.
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05-13-2019
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Hi Deborah, Thank you for your question. An administrator in AGOL differes from an administrator in My Esri. Your primary maintenance contact for your company would be the My Esri administrator and would have the ability to add your Esri enabled accounts from AGOL to your My Esri organization with the necessary permissions you wish to have. When on My Esri, go to the My Organizations tab and follow the instructions on the page to request access to My Esri. Your My Esri administrator will recieve the request and grant you the appropriate permisssions. Hope this helps, Josh
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05-17-2019
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On January 14, 2020, Microsoft is ending support for their Windows 7, Windows Server 2008, and Windows Server 2008 R2 operating systems. As are we. After January 14, 2020, we will no longer support Windows 7, Windows Server 2008, and Windows Server 2008 R2 for Esri software. If you are still using Esri software on these operating systems, we highly recommend that you upgrade to Windows 10 or newer version of Windows Server, such as Windows Server 2016 or Windows Server 2019, before January 2020. If you stay on these operating systems after January 14, 2020, you can continue to use Esri software, but it will not be supported. If you run into any bugs related to the operating system they will not get patched. These changes are published in the Deprecated Features – Year-End 2018 document on the Esri Support site.
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05-03-2019
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All, Please see the below key enhancements and fixes that will be included in the upcoming release of My Esri. Thanks, Josh My Esri Release Items Dashboard Added the Licensing ArcGIS Enterprise 10.7 video. Reports Added a column with the Authorization Number status to the Licensing Files report. Fixed the column alignment of the Licensing Files report. Licensing Added the option to ungroup licenses for products in the License Esri Products workflow to show Authorization codes.
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04-30-2019
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All, We will be moving forward with a release of My Esri on Wednesday April 17 th at 5pm (PST). Please see the below key enhancements and fixes that will be included. Thanks, Josh Thanks, Josh My Esri Release Items General The languages Catalan (ca) and Hungarian (hu) have been added to My Esri. Reports The output format of the Licensing Files report has been updated to .xlsx so it completely exports all of the data available. Permissions The 'Assign Permissions' permission has been changed to 'Administrator' throughout My Esri. Licensing Enhanced functionality has been added when choosing an organization during the License Esri product workflow for organizations that have subordinate sites. A 'Renew My Maintenance' button has been added to the License Summary page. For visibility, the licenses that are part of a license file configuration have been added to Manage License File Configurations. A confirmation message has been added when a license file configuration is created. Support For users who can View Support, and for all Authorized Callers who can submit cases, On Behalf Of (OBO) option has been updated. In the past, when a caller submitted a case and designated the case to be submitted OBO another user at their organization, that OBO user was listed as the submitter of the case. The person who actually submitted the case was only noted in an appended note in the Issue Description of the case. Now, both users (submitter and OBO contact) are stored separately and will be displayed on the Cases and Case Details pages.
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04-15-2019
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All, With the release of ArcGIS Enterprisie 10.7, we took the opportunity to adde some new licensing features in My Esri to help our overall efforts to make this process easier. Please take a look at this video to see these features in action as well as gain knowledge on how to license ArcGIS Enteprise 10.7 in My Esri. Thanks, Josh https://www.youtube.com/watch?v=tpq2iMBv3Jk&feature=youtu.be
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03-26-2019
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All, We will be moving forward with a release of My Esri on Wednesday March 6th at 5pm (PST). Please see the below key enhancements and fixes that will be included. Thanks, Josh My Esri Release Items Licensing The ability to tag a generated license file has been added. This will help organizations better manage deployed licenses versus having to input information into the licensing file notes. The ability to save a license file configuration has been added. This functionality benefits users who license many files that have the same characteristics as it can be reused versus having to go through repeated licensing steps. For Large (Enterprise Agreement) organizations, the End User Information step of the License Esri Products workflow will now contain a dropdown list of available sub-entity organizations that are tied to the organization. This functionality will ensure that when licensing files are created, the correct information is captured. 'Formerly Level 1' and 'Formerly Level 2' labels to Viewer and Creator user types have been added to the Review step in the License Esri Products workflow. Labeling and licensing logic has been added to the create license files workflow for ArcGIS Server Workgroup. The issue where the 'All Activated' file status was not showing in the Licensing Files report has been resolved. The issue where the Created By field was coming back blank on ArcGIS Pro license files has been resolved.
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03-05-2019
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All, We will be moving forward with a release of My Esri on Wednesday February 20th at 5pm (PST). Please see the below fixes that will be included. Thanks, Josh My Esri Release Items Licensing Resolved the issue with report filters in the Licensing Files report where the License Type wasn't working properly. Resolved the issue in the License Esri Products workflow where ArcGIS Pro Add-ons were showing term dates on the summary page even if perpetual licenses were chosen.
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02-19-2019
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Title | Kudos | Posted |
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1 | a month ago | |
1 | 08-11-2020 08:42 AM | |
2 | 05-23-2024 06:15 PM | |
5 | 03-26-2024 10:59 AM | |
4 | 01-10-2024 06:49 AM |