Latest Contributions by MikeMinami

Feature layers don't support labeling. To understand why, you need to understand how these different layer types work. Map Services - Layers based on map services are drawn by the server and return an image to client applications, like arcgis.com, to display. ArcGIS.com gets the image, with all the labeling. Basically the server has all the power to draw, just like ArcMap does. The complex labeling of ArcMap is essentially part of the image that gets returned. Feature Services - layers based on feature services are drawn by client applications. A client, like ArcGIS.com sends a request to the server and instead of getting a nicely drawn image back, the server returns lists of coordinates and attributes for each feature, with some drawing instructions. No labeling. It's up to the client to draw the layer as best as it can. Clients like web browsers have very primitive drawing abilities. This is also why complex point, line and polygon symbology is not available to layers based on feature services. Hope this helps, Mike ... View more

Without access to the service, it will be hard to track this down. What version of ArcGIS Server are you running? Do you have google chrome? Perhaps, just before you click "show related records" press Ctrl-Shift i to display the chrome developer tools. Click the Network tab and see what error messages you can see. I think the request may be timing out for some reason. Thanks, Mike ... View more

If you have a one-to-one relationship, you can show the attributes of the related records in the popup directly, without having to "show related records in a table". Does this work for you? Configure the popup and in the list of attributes you'll see the related attributes. Mike ... View more

So, what format do you want to see this as? Currently, the formats that show time are highlighted in yellow. We could just add seconds to this, for example: 12/21/1997 6:00:00 PM Mike ... View more

David, Is your service public? Can you share the URL to it so we can investigate the issue? Thanks, Mike ... View more

There's definitely something strange going on. I can add your map service to ArcMap and apply a different coordinate system to the data frame and see the same shift. Do you know where the correct location of the points should be?? Added directly to ArcMap, without applying a different coordinate system, the points are positioned as the orange points in my figure above. My assumption is that is the correct geographic position. What coordinate system is the original data in? Is it all in NAD 1927 State Plane Utah Central? Is it mixed, some NAD 83? Would you be willing to share your data so we can test it out? I am not a coordinate system expert, so I'm cc'ing one here... Melita Kennedy‌ Thanks, Mike ... View more

Kevin, The problem is that the point is not being displayed in the proper location. As you say, if you click to the left of the point, you can get the popup. This is actually where the point should be displaying, but it's not. The problem is with ArcGIS Server. Because you are accessing an image service on ArcGIS Server, ArcGIS Online sends a request to the server to get the image. Here's the request that gets sent: http://maps.slcgov.com/mapservice/rest/services/police/crimeStatistics/MapServer/export?dpi=96&transparent=true&format=png32&layers=show%3A0%2C1&bbox=-12463030.62428392%2C4977293.796640506%2C-12456581.250022186%2C4981153.866569009&bboxSR=102100&imageSR=102100&size=1350%2C808&f=image If you click this link, you'll get this image back: I added the same layer a different way in ArcGIS Online, on top of your original. Notice that the orange point (the ones I added) are shifted left. Strangely, the polygon outlines are not shifted, so this seems to be a problem specific to point layers. The reason you were able to get the popup to display when zoomed out is because of the scale difference. At smaller scales, the point falls within the popup search tolerance to find it. So what are your options to get to get this to display correctly. It appears that you work for the city, and thus might have some control over ArcGIS Server. You can upgrade your server and see if that fixes the problem. This is a pretty specific problem, so I'm not sure if anyone has noticed before. I believe it has to do with transforming the data from EPSG: 32043 to EPSG: 3857. The only way to know for sure would be to test it out. You could republish your data in EPSG: 3857. This would mean ArcGIS Server wouldn't have to transform the data to display in ArcGIS Online. However, you may still encounter the same problem, because your data would have to be transformed into that spatial reference by ArcMap (by setting the coordinate system on the data frame) when publishing to ArcGIS Server. But you would know immediately by just setting the coordinate system in ArcMap, I believe. You can add the layer like I did above, by directly targeting the sub-layer in the map service. Add it to the map as a layer on the web using this URL: Layer: Crimes in the past 10 days (ID: 0)‌. One limitation with this approach is that there are too many points to display when zoomed out fully, and you'll need to set scale dependencies on the layer so that the points don't display when zoomed out. Drawing the layer in this manner bypasses the image generation of the server and instead requests the actual geometry of the points. The browser then draws these points as graphics. The limitation is due to the fact that the browser can only draw so many graphics, thus you have to set scale visibility appropriately. Also different browsers have different abilities in terms of how many graphics they can draw. Hope this helps, Mike ... View more

Hi Michael, There shouldn't be a limit. Can you share your feature service with us so we can check it out? Thanks, Mike ... View more

Yes, you can maintain both your AD accounts and AGOL accounts. They are considered separate accounts. Now, you'll probably want to consolidate, as each account consumes a "named user" in the subscription. Thanks, Mike ... View more

My previous answer was not correct really. You can use the Custom popup option, which effectively allows you to configure the layout of the popup as you like. I'm not sure what I was thinking before when I answered this... **** Original Response ****** No, this is not possible with popups in the out-of-the-box app. . The only thing you can do is remove the text and only show the image. Now, you can probably write your own application to do this. You'd have to be a programmer and use our Javascript API or other API... Thanks, Mike ... View more

From the item page of the feature layer, you can click on a layer (small arrow next to layer name) and export it to a file geodatabase that will contain all attachments. Thanks, Mike ... View more

Your server version is fine.  Can you share your map? Or alternatively the URL to your arcgis server map service? We would need to reproduce the problem. As far as popup ordering, there is no control of ordering. The order in the TOC has no impact. Thanks, Mike ... View more

What is the data source of the layer in question? An ArcGIS Server Map Service? If so what version of ArcGIS Server? There were some issues with older versions of server that the query was returning features when the layer was not visible. Can you share the URL to your map publicly? With respect to popup order, there is no order. The popup is populated as responses come back from layers that reference services. There's no guarantee of order. Thanks, Mike ... View more

What is the source of the layer? Can you share your map publicly? It's possible that a field you believe to be numeric is not. For example, I've seen cases where someone imports a CSV where a numeric field contains a string, and thus the field is defined as a string field when a hosted feature layer is created from it. Thanks, Mike ... View more