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How about accessing the basemaps through this link? Does it work for you? http://links.esri.com/arcgisdesktop/en/arcmap931/layers This link provides access to layer files (LYR), rather than layer packages (LPKs). Thanks, Mike
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12-03-2010
07:54 AM
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Unfortunately, the code we have for printing web maps is not publicly available. Sorry. Mike
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12-03-2010
07:44 AM
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Frank, What exactly are you trying to do? While there is a problem connecting directly to arcgis.com from ArcGIS desktop, perhaps there is some workaround to the specific thing you are trying to do that we can provide for you. Thanks, Mike
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12-03-2010
07:28 AM
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I have ArcGIS 9.3.1 and would like to share content using a web map (including the data in the geodatabase). My understanding is that I am unable to add a layer package to ArcGIS Online that can be accessible from a web map using ArcGIS 9.3.1. is that correct? Yes this is correct If this is the case, then I am looking for an alternative approach. If you have an ArcGIS Server in your enterprise, are you able to create and host a Map Service that can be accessible to the general public? Can this Map Service be incorporated with the basemaps available on ArcGIS Online and ultimately used in Flex & iOS applications? As long as your ArcGIS Server is publicly accessible, then you should have no problems using it with ArcGIS.com web maps or directly with a Flex and iOS apps. Mike
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11-23-2010
12:26 PM
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ArcGIS.com map viewer can't do this. However, have you tried using our free desktop viewer, ArcGIS Explorer Desktop? You would need to download the program and run it on your computer. http://www.esri.com/software/arcgis/explorer/index.html It has the ability to import GPS Exchange Format Files (.GPX) files. Thanks, Mike
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11-18-2010
12:48 PM
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The JavaScript and Silverlight APIs only support adding services to maps. Layer packages are just files and are not "web enabled." We are working to support turning layer packages into services, but this ability is not available at this time. At the current time, you need publish services (through ArcGIS Server) in order to view them in these APIs. Thanks, Mike
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11-18-2010
12:40 PM
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Can you provide the URL to the REST endpoint of your map service so that we can take a look? Alternatively, if you have a web map that you've made in ArcGIS.com that you can share publicly, we can get the URL from that too. One idea that may be the problem is: if your GIS server is not public (e.g., behind a firewall), ArcGIS.com won't be able to generate legends for any services. This is because the utility that generates the legend requires access to the map service. You will be able to view the map service display in the ArcGIS.com map viewer because you're browser is running inside your firewall, and thus can see it. The browser views the service directly and doesn't go through ArcGIS.com. Thanks, Mike
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11-17-2010
07:17 AM
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I'm sorry the patch didn't fix the problem for you. We need more information about your particular configuration, network, etc. to help narrow down the problem. Can you please contact Technical Support and describe the problem you are having? They are better able to help narrow it down than we can do on the forums. Thanks for your help and patience. Mike
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11-12-2010
07:27 AM
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Only ArcGIS Server map, image, and feature services can be added to the map. Other layer types, such as layer packages, are not supported at this time. Just to be sure, however, you do see your layer in My Contents, right? It should be there. It just can't be added over the map. However, it could be shared with others through a group. Thanks, Mike
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11-10-2010
06:49 AM
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In general, there is no way to clip the data. However, depending on what application you are using to create your maps, it is possible to restrict the display to a particular area. In the ArcGIS.com map viewer, there is no way currently to restrict the visible extent of the data. In ArcGIS Desktop (ArcMap) it is possible to restrict the extent of the data frame to a specified extent. Thus, a user wouldn't be able to zoom out past your area of interest. There is a property on the data frame that sets this. Hope this helps, Mike
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11-10-2010
06:44 AM
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I've not tried this myself but... You might try building your own image transformation and putting it in a "World file". This is a text file that defines a coordinate transformation between the image and a real world coordinate system... Here are some links... http://help.arcgis.com/en/arcims/10.0/mainhelp/topics/author_world_files.htm http://en.wikipedia.org/wiki/World_file Mike
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11-08-2010
06:28 AM
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There are some problems with ArcGIS Desktop 10 connecting to ArcGIS.com through a proxy server. These issues are addressed in ArcGIS Desktop 10 SP1, which is due out shortly. Thanks, Mike
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11-08-2010
06:21 AM
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Susan, Looks like you've encountered a bug, as the loading message should not be displaying when the URL is incorrect. The URL to your server you need to enter is this: http://maps.gov.bc.ca/arcserver/rest/services Then you should see the list of your services. You can add the eteam service as a whole. You can't add individual layers inside a service separately, however. Thanks, Mike
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11-05-2010
08:34 AM
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Sorry, ArcGIS.com doesn't have the ability to georeference images. Thanks, Mike
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11-05-2010
08:11 AM
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Do you mean that you want to draw a point on the map and associate a photo with that point? You can do that in ArcGIS Explorer Online by adding a "note" to the map then associating a URL to a photo with the note. Mike
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11-04-2010
02:38 PM
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