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The return request is coming from an HTTPS connection that is not under www.arcgis.com. If this is somehow getting blocked by your organization (eg through a firewall), you can see this error. Can you check with the people who manage how you connect to the internet to see if there are any restrictions on these sorts of connections? Thanks, Mike
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10-27-2010
03:16 PM
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Have you tried clearing your browser cache? Also, is there a particular package you're having trouble with or is it any layer package? Thanks, Mike
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10-27-2010
11:58 AM
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The geographic transformation you need to use between WGS84 and NAD83 is NAD_1983_To_WGS_1984_5 within the 48 contiguous US states. You can choose that transformation from the Geographic Coordinate Systems Warning dialog that appears when you add the layer or your other data into your map, or you can open the View > Data Frame Properties dialog, go the Coordinate System tab and choose that transformation in the Transformations subdialog after you�??ve created the map. Here�??s a help topic about this. The layer file (LYR file) you are accessing just references an online service: it doesn�??t contain any imagery data. When you add an online service into ArcGIS Desktop it is automatically projected on the fly to match the coordinate system and transformation used in your map. When you work with that layer file, the tools in ArcGIS for reprojecting your local data won�??t work on that layer. There are several layer files and layer packages we�??ve added into ArcGIS Online that reference the most commonly used online services to make them easy to access for ArcGIS Desktop users. PS. If you are using ArcGIS 9.3 or more recent, use this world imagery layer: http://www.arcgis.com/home/item.html?id=a5fef63517cd4a099b437e55713d3d54 instead of the one you are using. This doesn�??t work in 9.2 however, so we still provide the older service so that 9.2 users can work with it. Hope this helps. Posted on behalf of Rupert Essinger
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10-25-2010
12:04 PM
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Ryan, Paul, Thanks for reporting this problem. We have identified the problem on our end and it should be fixed by tonight. Please let us know if you continue to have problems. Thanks, Mike
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10-21-2010
01:54 PM
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@najerapa When you sign in to ArcGIS Online and go to 'My Content' do you see your layer packages? Then when you do a general search for content you don't see them? If so, then you need to adjust the ArcGIS.com view preferences at the top of the page. At the top of the page, find 'Show: Web content only'. Change this setting to 'Show: All content'. Now do your search again and you should find your layer packages. If you are on the Map tab and trying to find your layer packages so that you can add them to the map, this is not supported at this time. Thanks, Mike
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10-19-2010
08:50 AM
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It's possible that the layer package doesn't actually contain the necessary data. Here's how you can check: In ArcMap, display the layer properties of the layer in question with the exclaimation point. Click the Source tab and look at the pathname to the data. I suspect it might be referencing a local SDE geodatabase. This layer package will never display properly because it doesn't contain the data. When the person created it, they specified that the data should not be included; there is a checkbox that must be checked when creating the package that says: "Include ArcSDE Geodatabase data". If this is not checked, the layer package won't contain the data. Thanks, Mike
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10-14-2010
08:18 AM
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Where exactly are you trying to sign in? From ArcMap or from the website at www.arcgis.com? Try signing out everywhere then try to sign in again. If you can sign in to www.arcgis.com, can you open your layer package from the website? Click the Open button. This should automatically try to open ArcMap. Also, just to clarify, you already had an ESRI Global Account and you clicked the "Register your Esri Global Account on the Sign In page, right? See attachment for a screenshot of what this looks like. Thanks, Mike
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10-14-2010
08:09 AM
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No, currently ArcGIS.com can't host a CSV file. Mike
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10-13-2010
02:24 PM
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ArcGIS.com doesn't really support the workflow you are trying to achieve. That being said, ArcGIS.com does support edting features in a Feature Service running on ArcGIS server. You could try to build something using multiple web maps (one for each user), but it probably wouldn't give you the tailored user experience you may need. You'll probably have to build your own custom application, perhaps using the JavaScript API. Check out some of the editing samples in the JavaScript API... http://help.arcgis.com/en/webapi/javascript/arcgis/help/jssamples_start.htm Hope this helps, Mike
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10-13-2010
11:48 AM
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No ArcGIS.com doesn't support uploading tables at this time. However, if you know JavaScript, this sample shows you how you can write your own application that overlays a CSV file over an ArcGIS.com web map. http://help.arcgis.com/en/webapi/javascript/arcgis/help/jssamples/ags_mapwithtable.html#webprint Mike
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10-13-2010
11:34 AM
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There seems to be a problem with the map service itself. From my testing, I can get the service to return a good map image when requesting the image without reprojecting it (which is why it displays in the first map with a custom basemap). However, when requesting that the map service reproject the image to Web Mercator (the coordinate system of the default basemaps), the server returns a blank image. Here are some suggestions that I can think of: Are you seeing any error messages in the log files of your server? Is the coordinate system correctly specified in the map document? I can see that the coordinate system appears to be set to 2953, or New Brunswick Stereographic. When you open the MXD and look at the data frame and layer properties, is the coordinate system set properly? Are you serving up this service from an MSD file? An MSD is an optimized MXD. You create it from the Map Service Publishing toolbar in ArcMap. Run the "analyze" tool to checks for errors. This may turn up some error regarding the coordinate system. Hope this helps, Mike
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10-12-2010
09:53 AM
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Thank you for reporting this problem. It should be fixed now. You will need to update your map to correct the bad characters then save your map again. Please let us know if you encounter any further problems. Thanks, Mike
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09-14-2010
08:30 AM
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Presently, layer packages can only be uploaded and downloaded (to be viewed in ArcGIS Desktop and Explorer). There is no support for viewing the layer package in a web application. This is something we're working on. When we do release this feature it will likely be a premium feature (for a fee).
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09-09-2010
03:50 PM
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Unfortunately, you can't change the zoom slider. The scale levels are determined by the base map you're using. You can, however, set your own custom basemap. When you Add layers to your map, there is an option that appears to use the layer as a basemap instead. Thanks, Mike
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09-09-2010
09:57 AM
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Esri doesn't have a way to get this... I found these things by searching... According to this post, the only way to find the "vintage" is through their API. http://www.bing.com/toolbox/forums/t/649533.aspx If you can write some code, it seems like the GetImageryMetadata method may help. http://msdn.microsoft.com/en-us/library/cc980893.aspx A bit more information from ArcGIS forums... http://forums.arcgis.com/threads/6610-getting-Bing-aerial-imagery-date Bottom line is it seems you need to use their API to determine this. Wouldn't it be nice if they had an interactive application that did this? Mike
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09-09-2010
09:29 AM
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