Latest Contributions by KellyGerrow

Hey Baffour,  If the layer is hosted on a local ArcGIS Server then sharing the layer won't resolve the issue. Look into how you are sharing the web map and anonymous access. Feel free to share the link on this post and we can see if there are any hints as to what is causing the issue. -Kelly ... View more

HI Alex, Currently it is not possible to disable this from the pop up if editor tracking is enabled on the service. Please consider logging an idea or contacting support and request to be added to the following enhancement to track any work done on this request: ENH-000097762 -Kelly ... View more

Hi Baffour, If your users are being prompted to login, check to ensure that the web map and all of the layers in the map have been shared with everyone. If this is the case, and you are sharing a web map via your organizations url, ensure that anonymous access is enabled, or modify the ult to come from www.arcgis.com. -Kelly ... View more

Thanks for the clarification on the workflow. This looks to be occurring when a request is made to print tiles that have been resampled, which is most areas at the 1:70 resolution. This has been reported as a bug BUG-000096616: Unable to print a web map when zooming in to the las.. . You can track the progress made on the bug by watching the link above, or by contacting technical support and asking to be attached to the bug.  -Kelly  ... View more

Hi Joshua, What basemap are you printing from? Are you able to share the web map to this post? -Kelly ... View more

HI Mike, Using the heat map smart mapping rendering creates a rendering based on the underlying data. In your case, this includes private information. You could turn the pop ups off in your web map which would make it more difficult to find the data, but the data would still be accessible to anyone who understands how to access rest service information. Tiling the service seems like a good alternative to remove the actual feature data from the dataset. If you are finding that this is resulting in a poor representation of your vector data, please contact support so that we can look into it further. Another option to remove sensitive data is to create a layer from your data, and share this aggregated layer without the point information with your users. There is an ArcGIS Online tool, calculate density, that can have some similar output to the heatmap rendering, depending on the parameters provided.  Additionally look into some of the analysis tools in ArcGIS Desktop to see if these can provide you with a dataset that can then be published to ArcGIS Online without publishing identifiable information. Here are some resources: FAQ: How can a heat map be created in ArcMap?  Heat map symbology—ArcGIS Pro | ArcGIS Desktop  How Kernel Density works—Help | ArcGIS Desktop  Hope this helps, -Kelly ... View more

HI Margaret, In order to make a publicly editable feature layer, you need to use an ArcGIS Online organization account. If you want to test this out, try starting up a trial to see the functionality. Also, take a look at the geoform app for an easy to use interface for the public to submit information. Publish hosted feature layers—ArcGIS Online Help | ArcGIS  Geoform App: https://www.arcgis.com/home/item.html?id=931653256fd24301a84fc77955914a82  -Kelly ... View more

HI Joseph, In order to modify the colours, I suggest having values that are unique in your dataset. If you have different names or codes for each feature, this will worlk. You can then use the unique symbols renderer. -Kelly ... View more

Hi Anthony, Check the search configuration tool for your app. In the search configuration, you can turn on and off which geocoders to use in each application. Most likely, the Esri Geocoder was configured in the app before it was deleted from the utilities service, which is why it is appearing in your current application. Here are some blogs regarding configuring the search tool that may be helpful: ArcGIS Online Search Widget Enhancements July 2015 | ArcGIS Blog  https://blogs.esri.com/esri/arcgis/2016/03/04/setting-up-a-searchable-feature-layer-in-configurable-apps/  Feel free to share your app that is showing the issues. The url above points to a locally hosted service, so it will need to be accessible to the internet in order for people outside of your network to access it. -Kelly ... View more

Thanks Seth, Currently it isn't possible to add related records in the Map Viewer in ArcGIS Online. There is functionality to add related records in apps hosted in ArcGIS Online, such as the Web AppBuilder or Crowdsource Manager. Check to see if your workflow will be able to be addressed with one of these apps. -Kelly ... View more

Hi Alex, How will the users enter the data into the feature service? Via an app or in the map viewer? Take a look at the help documentation about domains and subtypes to see if this may be a good way of approaching your workflow: An overview of attribute domains—Geodatabases | ArcGIS Desktop  Feel free to share more about your specific workflow and how you envision users interacting with the data and you may get some more suggestions about how others have approached this. -Kelly  ... View more

If you look at the service directory that opens from the item details page, add the word admin between rest and service to access the admin directory: Example Service URL: http://tiles.arcgis.com/tiles/6tVsHR2ERRUR1RFd/arcgis/rest/services/PinkYeti/MapServer Admin URL: http://tiles.arcgis.com/tiles/6tVsHR2ERRUR1RFd/arcgis/rest/admin/services/PinkYeti/MapServer Share the url that you are using or send it to me as a message if you are still unable to access the admin. -Kelly ... View more

@Kalen_Myers There is a post above that explains this, but here are the instructions of accessing the admin directory: To do this, 1. Navigate to the admin directory of the published service: https://tiles.arcgis.com/tiles/<org-id>/arcgis/rest/admin/services/<service-name>/MapServer/edit  (You will be prompted to login. This login has a case sensitive username so be aware of the case of your username)   2. In the Edit dialog box, set the following Service Definition Parameter: {"resampling":true}   REST API documentation: http://resources.arcgis.com/en/help/arcgis-rest-api/index.html#/Edit_Service/02r300000222000000/ ... View more