Latest Contributions by Suzanne-Boden

‎06-05-2024

Hi, sorry to hear you weren't able to access the MOOC last weekend. Our website may have had a temporary issue. If this should happen again, please refresh your browser (Ctrl+Refresh). That usually fixes issues related to cached content.

‎06-05-2024

Hi @AnthonyAtkins2, there is no requirement to add users to your ArcGIS Online organization in order to enable unlimited e-Learning access at Esri Academy. You can connect them to your My Esri organization (e-Learning access is enabled by default for users connected in My Esri). The steps to do this are in this post: https://community.esri.com/t5/esri-training-blog/managing-enterprisewide-access-to-esri-e-learning/ba-p/900947 .

‎05-28-2024

Hi Andrea, I'm glad you found a workaround. I've passed the issue onto our team to investigate.

‎05-24-2024

Hi @ErikKindblom , Esri Academy is functioning normally now—apologies for the inconvenience. In addition to the ArcGIS Online Basics web course that Katie shared above, you may want to enroll in this free learning plan: https://www.esri.com/training/catalog/5b733e9d2fad23092c930883/arcgis-online-fundamentals/. It has a couple of additional resources that can help flatten the learning curve. 🙂

‎05-24-2024

Hi James, the Esri Training site is loading and functioning normally for me. Are you still seeing an issue?

‎04-22-2024

Hi Andrea, sorry to hear you're having an issue with the quiz in the web course. I'm not able to replicate the issue. Please use the Help form inside the course (above the table of contents) to report this, so that our team can troubleshoot.

‎03-29-2024

Sorry to hear this, we didn't get notified by anyone else about the site being unavailable today. Let us know if you're still having an issue and we can investigate.

‎03-27-2024

Hi, yes, there is a solution, which is: 1) the ArcGIS Online organization administrator should not disable Esri access when they remove the member from the organization. 2) The individual can then transfer their training history (which includes certificates) from the ArcGIS Online organizational account to an ArcGIS public account. They can contact [email protected] for assistance with this.

‎03-25-2024

Hi, sample questions are not available for this exam. The exam information guide provides detailed information about the exam and links to preparation resources, including a learning plan. https://www.esri.com/training/assets/courses/6165a66628674c33845ee00e/ESDP2201v5.20231129.pdf

‎03-21-2024

Hi @EmilyRund , for the fastest resolution, please submit this as an issue inside the course (use the Help link in the top-right banner).

‎03-20-2024

Thanks for your feedback and apologies for the confusion. The exam page is in the process of being updated. The Purchase button displays on all exam pages because certification exam vouchers may be purchased at any time and may be redeemed for any available exam.

‎03-11-2024

Hi @AvishekPaul1 and @GretaSveinsdóttir, the Training site appears to be behaving properly now. Should you experience issues in the future, you can always try doing a hard refresh of your browser (Ctrl+Refresh). This usually solves an issue with Esri Training pages not loading properly.

‎03-05-2024

Hi, after the course closes, you can request access to MOOC materials by emailing [email protected]. Our team evaluates each request.

‎03-01-2024

Hi, you can email [email protected] to get connected with our Training Sales team. If you know your Esri customer number, that will be helpful to share.

‎02-27-2024

Great, I'm glad the issue was an easy solve, @TarekHammad. 🙂

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Date Last Visited	14 hours ago

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