Latest Contributions by Suzanne-Boden

Hi, sorry to hear you've been having issues accessing the MOOC. Are you able to access Esri Academy? If not, please try refreshing your browser (Ctrl+Refresh). If you can access the website but not the MOOC, please be sure you're logging in with the same ArcGIS account you used to register for the course.  ... View more

Hi, at Esri Academy, a certificate of completion is awarded at no cost for completing a web course, ArcGIS lab, massive open online course (MOOC), or instructor-led course. Esri Technical Certification exams are not associated with a specific training; they measure knowledge of ArcGIS product workflows and best practices. All technical certifications cost $250 US. You can learn more about certification exams in this space: https://community.esri.com/t5/esri-technical-certification-exams/bg-p/certification-exams  ... View more

Hi, sorry to hear you weren't able to access the MOOC last weekend. Our website may have had a temporary issue. If this should happen again, please refresh your browser (Ctrl+Refresh). That usually fixes issues related to cached content. ... View more

Hi @AnthonyAtkins2, there is no requirement to add users to your ArcGIS Online organization in order to enable unlimited e-Learning access at Esri Academy. You can connect them to your My Esri organization (e-Learning access is enabled by default for users connected in My Esri). The steps to do this are in this post: https://community.esri.com/t5/esri-training-blog/managing-enterprisewide-access-to-esri-e-learning/ba-p/900947 . ... View more

Hi Andrea, I'm glad you found a workaround. I've passed the issue onto our team to investigate. ... View more

Hi @ErikKindblom , Esri Academy is functioning normally now—apologies for the inconvenience. In addition to the ArcGIS Online Basics web course that Katie shared above, you may want to enroll in this free learning plan: https://www.esri.com/training/catalog/5b733e9d2fad23092c930883/arcgis-online-fundamentals/. It has a couple of additional resources that can help flatten the learning curve. 🙂 ... View more

Hi James, the Esri Training site is loading and functioning normally for me. Are you still seeing an issue? ... View more

Sorry to hear this, we didn't get notified by anyone else about the site being unavailable today. Let us know if you're still having an issue and we can investigate.  ... View more

Hi @EmilyRund , for the fastest resolution, please submit this as an issue inside the course (use the Help link in the top-right banner). ... View more

Thanks for your feedback and apologies for the confusion. The exam page is in the process of being updated. The Purchase button displays on all exam pages because certification exam vouchers may be purchased at any time and may be redeemed for any available exam. ... View more