October Update: Cannot add 3D tile layer in scene viewer

[Osurac38]

Hi,

Prior to the recent October update I was able to upload a 3D tiles .3tz file to "My Content" and a service was automatically created. Then I could go to scene viewer and browse to my content and add the layer to the scene. It would then automatically zoom to the new content and I could see it. Now the same thing does not work.

Steps to reproduce:

1. Go to "My Content"
2. Click on "New Item"
3. Click "3D Layer"
4. Click "Mesh Layer"
5. Click Next
6. Upload .3tz file
7. Select "Add and create hosted mesh layer"
8. Click Next
9. Click Save
10. Open Scene Viewer
11. Select a base map of Imagery
12. Click on the + Icon on the upper left
13. Go to Browse Layers
14. Click on the Add button for the layer
15. An error popup box shows "<layer name> cannot be added Error loading root tile"

Here is the .3tz file I am using, and used to work before the October update:

https://drive.google.com/file/d/1quSFYFhS4zcs8V_zsjthaB3iryZ9wsFo/view?usp=sharing

Don't know if this helps but this is what I see in the browser console, "Token Required" maybe is the problem?

1. details:
1. getAllHeaders: ()=>Array.from(r.headers)
2. getHeader: u=>r.headers.get(u)
3. httpStatus: 499
4. messageCode: undefined
5. messages: null
6. raw: {code: 499, message: 'Token Required.', details: null}
7. requestOptions: {query: {…}, responseType: 'array-buffer', authMode: 'anonymous', signal: AbortSignal}
8. ssl: false
9. subCode: undefined
10. url: "https://tiles.arcgis.com/tiles/Iz2OeJnjhtzdQ6bl/arcgis/rest/services/works_reveal_loveland/3DTilesSe..."
11. [[Prototype]]: Object
2. message: "Token Required."
3. name: "request:server"

[dani]

Hi,

Thank you for reporting this; the issue has been addressed and the fix should be available in the next update (later today or tomorrow).

Thanks,

Dani