account public

[DanielDaniel]

200/5000

Dears, good morning,

I cannot start the software, when I log in the following message appears:

Your account could not be used to authorize ArcGis Pro because it is an ArcGis Public Account.

Attached my order details

[TeresaDolan · Accepted solution]

Hi Daniel,

There are several blog topics here that address your issue, 

This one may be of the most help:

https://community.esri.com/community/my-esri/blog/2019/03/04/tips-tricks-arcgis-pro-and-public-accou... 

Start there, and if that doesn't help, try a search on GeoNet to find others.

Teresa

[JohnFrid]

What is the solution to this issue, and why the **bleep** can't it be posted online?

[JoshBeaton · Accepted solution]

Hi Daniel,

Additionally, please see the below response that I provided to a user experiencing the same issue. Hope this helps.

Josh

https://community.esri.com/thread/258379-your-account-could-not-be-used-to-authorize-arcgis-pro-beca...