Portal for ArcGIS High Availability Issue

[Suleyman-Arslan]

Hello everyone.

Recently I face an interesting situation which I want to share with you.

I found standby portal node is down and check logs that there are repeating errors as below.

Health Check failed, the portal is not ready.
The portal site has not been initialized. Please create a new site and try again.

Then I check the host machine and found drive is full with db snapshot backups. Then clean disk some more troubleshooting but anyway I could not start the standby node.

Finally, I fix the issue by reinstalling standby node and join the site.

The interesting part is "nodes.properties" file which looks like totally broken. Just I want to share it which might be helpful to resolve if there is a bug on Portal HA.

Version: 10.9.1

Platform: Windows Server 

nodes.properties:

master.node = node1.domain.com
standby.nodes =[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[...

nodes.properties file content is very long. Please check attached file.

[ChristopherPawlyszyn]

Thanks for reporting this as the specific behavior is not something we've identified previously.

At 11.0, we put additional cleanup mechanisms in place to reduce the number of database directories saved during failover, but at 10.9.1 and prior there was no automatic clean-up. At previous versions it may be worthwhile to configure an automated task/cronjob to cleanup dbXXXXXXXXX directories based on timestamp.