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WebGISDR fails on ArcGIS Notebook Server 11.5 exportSite with NullPointerException
We have an ArcGIS Enterprise 11.5 deployment on Linux that includes a federated ArcGIS Notebook Server. We are configuring WebGISDR backups, but the WebGISDR export fails during validation when it attempts to export the Notebook Server site. WebGISDR reports: Failed to validate the current Web GIS. The response returned…
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WEBGISDR not functioning @12.0 with cloud object store?
Hi there, I have a deployment using Azure blob for the cloud object store @ 12.0. I am seeing ArcGIS Server backups fail once they get over a certain size, or if I attempt to include object store caches in the backups. I get this message in the webgisdr logs: { "name": "ArcGIS Server", "messages": "Cannot access the backup…
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Failover site shows "Create Site or Join Site" options after restart
Hi, We are trying to set up an ArcGIS Server 10.8.1 standalone deployment in a multi-machine configuration, using an Azure File Share as the shared directory for the site configuration. So far, we have: * Verified domain user permissions on the shared directory * Checked firewall rules * Configured the setup using UNC…
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Delete scheduled datastore backup
We create a webgisdr backup every day. So I want to turn off the datastore-backup-schudule. This can easily be done with the tools in the Datastore Scripts-folder: updatebackupretaindays 0 updatebackupschedule --store relational --frequency 0 Even though I have set the retain backup setting to 0 days, one backups always…
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WebGISDR Failed to back up the Relational Data Store to Azure Storage due to timeout
Hi All, We are using ArcGIS Enterprise 12.0 and encountered an issue using WebGISDR tool when trying to directly upload to Azure Blob Storage The error message goes like this: Failed to back up the Relational Data Store ..... Caused by: Timeout on blocking read 300000000000 NANOSECONDS For context it took around 5 hours to…
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Error with arcgis server 01 when try to upgrade from 10.9.1 to 11.5 HA environment,
Hello. I am doing An enterprise high-availability system upgrade. Enterprise was upgraded from version 10.9.1 to version 11.5. An error occurred with one of the servers, server 01. The other components—both web adapters, both portals, GIS server 02, and the datastores—upgraded successfully; however, GIS server 01 failed to…
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WebGIS DR restoring subset of deployment
Hey, have anyone considered creating WebGIS DR backup, altering it by unpacking it, removing obsolete sites and items, packing it up and then restoring the modified backup to brand new machines? I am fully aware this is not supported or recommended. Or maybe some of you managed to restore just a portion of WebGIS DR in…
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webgisdr authentication
We want to force MFA on our AGE 12.0 install. When enabled it works great. However, you can't use MFA with the account that runs the webgisdr tool. Since this user needs to be an admin, you'd need to make an MFA exception for that admin. Turning off MFA for an admin is a security risk. Does anyone know of a way to get…
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useROConnectionForQueries
What is the impact of the new default that "both the primary and standby databases receive query requests"? Is there a performance gain? Is it more reliable? How exactly does it work? Does it have any negative impacts / things that need to be considered compared to the old behavior? Please explain why this was changed. Was…
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HA multi-stage sync with object store cluster
I have a two stage system I have to update using WebGISDR, both are HA deployments. (Workflow: Migrate to a new machine in ArcGIS Enterprise using the WebGIS DR tool) In earlier releases there was the Tile Cache Data Store (Primary/Secondary). Now the Object Store does not have a primary/secondary mode. For HA a cluster of…
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DataStore Backup Location for Standby Machine
Hi All, I've added a backup/standby machine to the my site's hosted datastore... Everything looks good but by default value for the standby machine's backup location is on the local machine directory. Should this be changed to the same folder as the network share for the primary? Or will cause an issue? Should it be a…
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Cant fail over primary to standby 11.5 portal
Our development HA portal wont fail over properly from primary to stand by. here is the issue I am having. Portal 1 is primary Portal 2 is standby is i stop the portal service on Portal 1 to fail it to Portal 2 it takes the portal site down and it doesn't come back until I start Portal 1 back up then the Portal comes back…
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11.5 - webgisdr - replication of objectStore broken - still pointing to original machine
Hello, I am testing the replication of an Enterprise 11.5 deployment on Windows Server 2022 with 3 datastores (tileCache, relational, and objectStore). I set up a standby environment on a different set of VMs and restore a webgisdr backup. At first sight, everything is in order and all the components are properly restored…
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How would you design ArcGIS Enterprise for multi-region active-active on AWS to mirror our current architecture?
Hi All, We run a multi-region, active-active stack on AWS for our non-spatial apps (Terraform IaC, Route 53 geolocation routing, Elastic Beanstalk/EC2, API Gateway, Global RDS with write-forward to the primary and read replicas elsewhere, blue-green releases, backward-compatible DB changes). Our web app uses ArcGIS…
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Clean Install Object Store Cluster 11.5 Unhealthy
Hi, I'm performing a clean installation of ArcGIS Datastore Object Store on dedicated virtual machines to then migrate the tile caches. The setup went smoothly, and the service user is the same for all three VMs. I performed the configuration via the web and via command line, but the result is always the same. Via the web…
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HA ArcGIS Portal upgrade from 10.0.1 to 11.3
we recently moved to arcgis enterprise v11.3 and are trying to join the failover arcgis portal server to the primary one. we have run into a problem where we get an error message stating "There was an error when attempting to join the existing portal. Failed to create the folder \\xyzxy\d$\configStore\arcgisportal\content.…
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Migrate Object Data Store (single-machine) to a new machine
I am in the process of migrating our ArcGIS Enterprise deployment to new servers. I got all the way to migrating the Data Store, but now I have an Object data store marooned on the old server. The Object data store is in single-machine mode so even if a had a third server (which I do not) I could not change it to cluster…
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Configure DataStore in HA deployment
Hi community, i've got a High Available ArcGIS Enterprise deployment. There are two VMs, both with an ArcGIS Server and DataStore installation. The AGS are active/active together in site. Now I registered the DS on the first VM with <ipVM1>:6443/arcgis. Everything worked fine. My question is for the DS on the second VM.…
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ArcGIS Enterprise with 99.999 up-time?
Hi all, I am working with a client that wishes to implement ArcGIS Enterprise 11.3 on-premise or cloud or hybrid and achieve 99.999% ( five 9s) of the uptime (equates to ~5 minutes outage per year). Is this even possible? Is there any online documentation on what may be needed to achieve this? Thanks,
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Testing Standby ArcGIS Enterprise Environment
I have a single-machine ArcGIS Enterprise 11.3 production instance and would like to configure a standby instance provisioned for: * Test upgrades and configuration changes before applying them to the production instance. * Secondary instance to switch over to when the primary instance goes down. Based on the documentation…
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WEBGISDR migration and broken mosaic datasets in file geodatabases
I am attempting to deploy a webgisdr backup of our current environment to a new environment with the ultimate goal of migrating our 2 machine (hosting and image server) 10.9.1 deployment to 11.3 following this guide. I now have a 95% functioning new 10.9.1 deployment with our data restored. I say 95% because I have some…
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Edit the hosts.etc file for WebGIS DR tool
We want move our Enterprise environment to a new servers. We want to move from 10.8.1 to 10.9.1. We are deployed on a single machine, e.g. Portal, ArcGIS Server, datastore are all installed on a single machine. I would like to edit the hosts.etc file on the target machine so I can run the import. My question is this: what…
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Can't backup ArcGIS Enterprise 11.4 webgisdr since migrated to from tileCache to objectStore
Hello, Testing the upgrade from ArcGIS Enterprise 11.3 running on Windows Server 2022 to 11.4 and I am facing an issue after having migrated my tileCache datastore to objectStore using the `MigrateSceneServices` utility.…
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Help me Please 😭 ArcGIS Server Crashing
Hey everyone, thanks in advance for your help. Issue Description: I have an ArcGIS Enterprise 10.9.1 infrastructure with four nodes configured to be highly available on Windows Server 2016. For the past three weeks, the nodes have been experiencing spontaneous crashes where the number of ArcSOC processes drops to about…
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Disaster Recovery Approach for Active-Active HA Deployment
Hello Friends, As part of our disaster recovery (DR) strategy for our ArcGIS Server in an Active-Active HA Deployment, we need your input on the following points: * What needs to be backed up, and what is most important during recovery? Should we focus on ArcGIS Pro Project Files (.aprx), or is it crucial to export ArcGIS…
