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Portal token validation failure
Hello everyone! I was digging through my Portal and Server logs while troubleshooting some stuff. Happened to run across a ton of these errors that state Portal token validation failure was classified as an invalid token response. I have been unable to track anything down. See below for detailed log info. I found this bug,…
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Federated Server with Restricted Publishing blocks hosted imagery publishing at 11.5
Environment: * ArcGIS Enterprise 11.3 Production (distributed) * ArcGIS Enterprise 11.5 Staging (distributed) Issue: Having "federated server with restricted publishing" configured, restricts a users ability to publish a hosted imagery layer after upgrading to 11.5. Description: After upgrading from 11.3 to 11.5 in our…
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Raster Time Slider or Time Aware Tile Cache
My idea would be to allow a functionality to create multiple tile caches, that would be shown as a single tile cache with multiple layers, of the same area with different temporal ranges and then either have a time slider or a simple layer on and off to be able to see the different images all within one tile cache. Right…
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ArcGIS Online/Portal View Item as User Option
Within our ArcGIS Organization (for both Online and Enterprise), I would like to see a "View as User" option. Currently, the only way to troubleshoot issues users are reporting is to either create a temporary account with the exact same permissions as the user, or to ask the user for their password so I can sign in as them…
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publish map image web layer without parent layer
I am published reference map image services to be added to a web map, using Enterprise 11.3 (an HA system, if that is relevant). When I publish reference map services, they are presented in two 'layers': the 'parent', which has the name I give in the 'Share As Web Layer' properties in Pro, and the 'child', which keeps the…
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edit tag list in ArcGIS Enterprise / Pro
I have old posts with a similar question but I haven't found an answer yet. I would like to edit the list give to Pro users of tags that are added to services published in Enterprise (we rea on v 11.5). I do not mean editing tags for individual items. I would like to edit the given list so we can format capitalization and…
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ArcGIS Data Store upgrade 11.5 to 12.1 fails
Just a heads up to anyone else wanting to do an upgrade from ArcGIS Enterprise 11.5 to 12.1. I have run into an issue were the relational datastore will not upgrade. From the logs it looks like a function called st_geometry_accum_func is missing from the Postgresql 18 st_geometry.dll. It looks like that error causes the…
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The portal is not ready connection to the indexer service failed
Sometimes it can happen that Portal gets into an invalid state. "portal is not ready" will be shown in the portal admin in multiple places and "connection to the indexer service failed", as well as index mismatches. However, reindexing or re-configuring is not working to resolve the issue. In HA deployments, unregistering…
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Why observability has become essential to the CIO's job
Great article from Information Week that discusses the importance of observability for your IT systems. Observability, has become a CIO management tool as technology stacks grow more distributed and interconnected. Some quotes: “Observability's value now extends beyond understanding how systems are working. It can reveal…
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Portal Email Support Microsoft Modern Authentication
Currently, Portal does not support Microsoft Modern Authentication when configuring email settings within Portal. Portal only supports basic/legacy authentication. This presents multiple problems because Microsoft is deprecating legacy authentication in April of 2026. Without Modern Authentication support, it will be…
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ArcGIS Portal 10.8.1 createadmin failure.
"I performed a fresh installation of ArcGIS Portal 10.8.1 on a brand-new Windows Server 2019 Datacenter x64 operating system.After the installation was complete, I navigated to createadmin.html to create the initial administrator account. After entering the username, password, and authorization file, I clicked 'Create'.…
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Issues Overwriting Old Rest Services
Have any other organizations running an ArcGIS Server federated with Portal had trouble recently overwriting old REST services? Particularly it looks like ones published pre-Pro 2.9 or so. We went through a security audit and had to republish a bunch of services using data stores with named SQL users. Many worked but it…
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How to Upgrade RAM of ArcGIS Enterprise 11.5 EC2 Instances on AWS Deployed Using CloudFormation Templates (CFT)?
Hello Esri Community, I have deployed ArcGIS Enterprise 11.5 on AWS using CloudFormation Templates (CFT) with a highly available (HA) architecture. My current infrastructure setup is as follows: Portal for ArcGIS: Highly available (HA) configuration ArcGIS Server: Highly available (HA) configuration ArcGIS Data Store:…
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Get usage and view counts on portal items (services, web apps, etc) within a specific date range (similar to AGOL)
Is it possible to get view counts and usage information for Map Applications, Web Experiences, and/or map services from ArcGIS Enterprise (11.3) and our own federated arcgis server services within a specific date range? I've found we can get reports that include view counts, but those view counts are just for all time from…
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Where Do I Acquire Velocity for Enterprise 12.1.1
I am curious what the 'fixed' status means on this bug that is affecting us. BUG-000186104 for ArcGIS Velocity for ArcGIS Enterprise I am super confused because it says it was fixed in Velocity for Enterprise 12.1.1 but I don't get what that means. I don't see any patches available on the Server or a new version of…
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ArcGIS Server SEVERE error "Instance of service '....' failed to process a request."
Our ArcGIS 11.3 Server regularly throws many of the following SEVERE errors (versions 11.2 and 10.9.1 did this as well): "Instance of service '....' failed to process a request." This specific error is generate by an APRX which references 7 map services and is used by about a dozen editors to edit the Utility Network…
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Remove 'Group Layer', which is not supported from ArcGIS Server error logs
Group layers are useful in map services and show up in other applications. The warning message about them in the Server logs fills up the log file and makes it hard to read when there is nothing to be done about the error, and the groups are in the services for other reasons. Please remove the warning entirely or move it…
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New secuity patch in April 2026
Is anyone having any issues with the new security patch that was just released for Portal? When I have tried to run it it hangs during the extract file task. The taskbar is about halfway. I have let it sit and run for about 10-15 minutes, and it doesn't move. Then, when I try to cancel it, it takes several attempts to…
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ArcGIS Enterprise update to 11.5 using Cartegraph soe 11
Anyone using the Cartegraph extension CartegraphSOE11_ent.soe have any problems when updating to ArcGIS Enterprise 11.5? When I updated from 11.2 -> 11.3 This didn't have any issues. I'm planning on doing an update tomorrow and haven't found much information regarding this. Thanks!
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"An error has occurred. Please try again later." when accessing settings for Snowflake referenced feature services after upgrading 11.5 to 12.0
We're seeing this error message every time we go to Settings for referenced feature services published from Snowflake, both before and after upgrading from 11.5 to 12.0. This persists after clearing all time history (cache, cookies, etc). Has anyone seen this? What's causing this and how can we fix it? Our datastores…
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Read timed out on internal call between ArcGIS Server and ArcGIS Portal
Hello everyone, I'm writing this post because we're experiencing an intermittent issue with ArcGIS Portal (version 11.3 on Windows). Our deployment consists of three machines: - One hosting Portal for ArcGIS - One hosting the Web Adaptors - One hosting ArcGIS Server At certain times of the day (not always the same), ArcGIS…
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Hosted/LayerName/FeatureServer: The connection attempt failed
Hello, Did anyone get those SEVERE logs in ArcGIS Server and managed to fully resolve them? Hosted/LayerName/FeatureServer: The connection attempt failed. An old Esri support article* (now archived) pointed specifically to antivirus interference. We applied the suggested antivirus exceptions, but we still see the logs.…
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Support Credential-Free Identity (Managed Identity) Between ArcGIS Enterprise and User-Managed Databases
I would like to see supported added for credential-free identity between ArcGIS Enterprise and user-managed enterprise geodatabases using cloud-native workload identity (for example, managed identities). For Azure deployments, this would mean allowing ArcGIS Enterprise on Kubernetes to authenticate to databases such as…
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Can Azure Application Gateway Replace ArcGIS Web Adaptor Fully?
Hi All, I am currently planning a highly available, multi-machine ArcGIS Enterprise deployment on Azure to support a Utility Network transformation for a utility client. The proposed architecture includes two machines each for Portal for ArcGIS, ArcGIS Server, and ArcGIS Data Store. I wanted to check whether it is feasible…
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How to handle large bbox requests created by oblique views in a 3D scene?
An oblique view across a 3D scene can create huge bbox values, easily over 100,000 km^2. If the scene includes dynamic map services, the large bbox values will try to retreive many, many features. I have seen dynamic map service requests that will require 6 to 8 minutes to complete!! In a 2D map, a scale threshold can…