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Add switch to patch msi to disable the patch from stopping/starting an application service
My idea is to add a switch parameter to the patch msi installer to allow me to control when the arcgis server or portal service from stopping before the patch is applied and restarting again after the patch has been applied. Eg. If I have 3 portal patches to install, I want to stop the portal service, wait for the machine…
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WebGISDR fails after 24 hours while backing up large Relational ArcGIS Data Store (359 GB) in ArcGIS Enterprise 10.9.1
Hello: I have a recurring WebGISDR failure in an ArcGIS Enterprise 10.9.1 production deployment. The backup process progresses successfully through Portal for ArcGIS and the ArcGIS Server sites, but it does not complete the Relational ArcGIS Data Store backup and eventually stops after approximately 24 hours. I am sharing…
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Running python script in SQL Server (SDE) - product cannot be initilized error
I am attempting to run a python script as a job in sde but keep getting an error message that says the product cannot be initialized, which means licensed. I am using a single use license, ArcGIS Pro 3.5 (Python 3.11) and created a proxy account under the credentials which has the single use license. I still get this…
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How to Confirm if an ArcGIS Enterprise Patch is Installed Outside of the Patch Tool?
While I was installing a Portal patch, the server froze and I had to restart the entire server which corrupted the Portal installation. Doing a Portal repair did not work, so I uninstalled Portal which went fine, however a couple Portal patches remained installed in Control Panel. I attempted to uninstall them, but it gave…
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Continuous Server Error in Server Manager Logs
The error starts coming abruptly and disappears without any action. While it exists, the performance degrades with following error in the error log: SEVERE Oct 5, 2026, 11:21:01 AM Error exporting map Error handling service request :GISService not instantiated and set in the thread local storage. Rest SEVERE Oct 5, 2026,…
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Location of shared Instance service logs ArcGIS Server 10.8.1
G'day, I recently noticed that shared instance services don't log to <installdir>/usr/logs/<ip>/services, I have processes that check these logs for errors and respond accordingly but hadn't noticed before now that only dedicated feature services seem to write there, I was wondering if anyone knew where the logs for shared…
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tables added from layer list tool default to fields in alphabetical order in Experience Builder
We are using Enterprise 11.5 I need all the tables added to the Table widget in Experience Builder to show the fields in the same order as the layer. For layers explicitly added to the widget in its properties, I can set this by clicking 'Select All' in the fields tool for each layer in the web map, which then sets the…
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10.9.1 azure cloud builder template
Hello I need to recreate my Azure deployment using Cloud Builder. Upon checking, I found there is no template available in the Marketplace for version 10.9.1, although I was able to download the Cloud Builder for Azure version 10.9.1 installer. Will I still be able to create my deployment even though the template doesn't…
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Portal for ArcGIS 10.9.1 Export Site Import fails on new environment
Hello: I have an issue while attempting to import a Portal for ArcGIS site backup into a newly installed Portal for ArcGIS 10.9.1 environment, and I would like to know whether anyone in the community has encountered similar behavior or has recommendations on additional items we should validate. Source environment The…
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ArcGIS Server on Linux upgrade/site creation failures potentially related to missing AVX2 CPU support
Hello: I wanted to share an issue we encountered because I have not found it documented, and it may help others troubleshooting similar ArcGIS Server failures on Linux. I have essentially the same behavior in two completely separate customer environments, using different Linux distributions and different hypervisors.…
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ArcGIS Data Store Log Location Not Visible in ArcGIS Enterprise 12.1 on Linux
Hi everyone, Has anyone observed that, in ArcGIS Enterprise 12.1 on Linux, the log location/path is not visible when describing the ArcGIS Data Store? I just wanted to check if this is an expected behavior in 12.1 or if it could be a bug. Has anyone else noticed this?
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supportedAppendFormats in FeatureServer
Hi, The documentation states a list of supportedAppendFormats here: https://developers.arcgis.com/rest/services-reference/enterprise/append-feature-service/#supported-append-formats But our FeatureServer displays only three: "supportedAppendFormats": "FILEGDB,PBF,CSV", This is a referenced service, not hosted. Server…
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Web app filtering not working correctly with read only branch versioning layers
After upgrading to ArcGIS Enterprise 12.1 we have a few layers that no longer filter correctly but only when viewed in web apps. What happens is only the first 2000 records are returned and then no further query requests are made to the service. The only common denominator that I have found is the problem happens with…
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The portal is not ready connection to the indexer service failed
Sometimes it can happen that Portal gets into an invalid state. "portal is not ready" will be shown in the portal admin in multiple places and "connection to the indexer service failed", as well as index mismatches. However, reindexing or re-configuring is not working to resolve the issue. In HA deployments, unregistering…
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How to handle large bbox requests created by oblique views in a 3D scene?
An oblique view across a 3D scene can create huge bbox values, easily over 100,000 km^2. If the scene includes dynamic map services, the large bbox values will try to retreive many, many features. I have seen dynamic map service requests that will require 6 to 8 minutes to complete!! In a 2D map, a scale threshold can…
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Enterprise Geodatabase 10.9.1 compatibility with ArcGIS Enterprise 12.1
Is upgrading to ArcGIS Enterprise 12.1 and using map image layers published from ArcGIS Enterprise Geodatabase 10.9.1.2.9.1 a good idea? We're procrastinating upgrading the Enterprise Geodatabase 10.9.1 to 11.x due to the schema name change, but interested in new features like ArcGIS Data Pipelines and Response Caching.
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Keep Editor Tracking Data with Distributed Collaboration Datasets
We have an internal Portal instance that is using Branch Versioned feature classes that are shared out to a Distributed Collaboration on our ArcGIS Online Organizational account. This is set up so editors can log into AGO and edit features as needed for these various feature classes. These workspaces are synced…
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Can you setup a "Hosting Server" and "Restricted Publishing"?
Our organization is actively testing an ArcGIS Enterprise solution and we plan to build many federated servers to host 'user managed data' (think file geodatabases or Enterprise geodatabases that are usually part of some sort of data standard and have a fairly defined data lifecycle). The federated servers may be setup…
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Provide a setting to "Restrict Publishing Server-Based Layers" to an ArcGIS Enterprise Hosting Server
Our organization is actively testing an ArcGIS Enterprise solution and we plan to build many federated servers to host 'user managed data' (think file geodatabases or Enterprise geodatabases that are usually part of some sort of data standard and have a fairly defined data lifecycle). The federated servers may be setup…
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File locking in ArcGIS Server 12.1
Hi, I have several clients that have used federated ArcGIS Servers since 10.7.1. Their primary publishing media has been file geodatabases rather than enterprise. This has given them a lot of flexibility and some good performance. For years, there has been a folder "D:\Data" which has been accessible to the team for…
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Blank attribute table in New Map Viewer when attachments are enabled
I have a hosted feature layer on Portal that I want to enable attachments for. I enabled attachments for the layer in ArcPro and overwrote the web layer. Now, when I open the attribute table for this layer in New Map Viewer, the table is blank. The table says it contains records (and I can see my features on the map), but…
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ArcGIS Monitor User Group Mtg on Weds 9/16 - Register Now!
Register now! In our 7th User Group Mtg, you'll hear from Esri international staff on: Tips for proactive management of enterprise GIS, including demos How to leverage ArcGIS Monitor for ArcGIS Enterprise migration success Technical experts from Esri Spain and Esri Global will share their experiences using ArcGIS Monitor -…
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ArcGIS Monitor User Group Meeting #6 - June 9, 2026
ArcGIS Monitor provides observability by collecting metrics on the health, performance, and usage of your enterprise GIS. It is designed to help system administrators and GIS managers ensure their ArcGIS Enterprise deployments and underlying infrastructure is working efficiently. Please join us for the sixth user group…
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Arcgis Enterprise Data store not starting
I tried to upgrade our Arcgis Enterprise to version 12 and all components (Server, Portal) updated properly except the Data store. When the installation finishes nothing starts and there are no log files produced. The windows service can not be stopped so I have to manually taskkill it. I have reinstalled it multiple times…
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*Closed* Apply today: ArcGIS Enterprise 12.2 Beta Program
Update: This beta program is now closed. Stay tuned for the next beta program announcement! We need your help! As our product team continues to develop ArcGIS Enterprise, feedback from customers like you is vital. The ArcGIS Enterprise beta program allows you to test select features and functionalities before they are…