geoprocessing is stalled, any ideas how to fix it

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01-23-2015 10:01 PM
AlejandraUribe_Albornoz
New Contributor

Hello,

I am running ArcGis from my Mac laptop with bootcamp (circa 4 months, new computer) it has work fine so far but today, I was running a viewshed tool and it stalled for over two hours. Currently,  non of the tools are working  in ArcMap or ArcCatalog.

I was not able to cancel the tool, it was not letting me so I close ArcMap after 2 hours. I open a new map and downloaded the layers again and the same thing happen in arccatalog.

This is the second time this happens when I am running a tool.... Last time I managed to fix it after a couple of days (don't remember what i did).

Does anyone has any suggestion of how to solve this problem?

Alejandra

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