ArcToolbox won't open

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10-06-2011 05:25 PM
SylviaNiderla
New Contributor
Hi,

I installed Google Earth and it installed chrome on my computer, after I uninstalled it it broke some things in my firefox browser which I've now fixed, but when I open toolbox it won't let me open any tools. It opens a file download window with a file name AppData/Roaming/ESRI/Desktop10.0/ArcToolbox/Dlg/MdDlgContent.htm but open or save doesn't work (obviously). Then it says something like navigation to webpage was cancelled (in the place were the arctoolbox tool would have been).

I've set firefox as my default browser, updated everything, deleted the arctoolbox folder but nothing works. I'm really stumped and I really need arctool box back today.

I also don't want to reinstall because I have the educational version and it only lets you install it once (I think I would have to reauth?)

I've also tried reinstalling chrome and setting it as my default browser
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1 Reply
AlejandraEpiscopo
New Contributor II
The solution is Internet Explorer as your default browser.
See the same issue at:
http://forums.arcgis.com/threads/33070-arcmap-10-toolbox-will-not-load-tools
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