Esri Academy training web courses not working

[LucVanDijk]

Hi Esri community,

Is anyone else having trouble lauching/resuming Web Courses on the Esri Academy training website? Whenever I try to launch/resume a course, the blue button appears to be loading but nothing happens. After about 30 seconds, a red notification appears in the top right of the screen displaying "Error launching course".

I have tried using Edge and Chrome browsers, deleting cookies, trying several course versions and trying different courses. None of them seem to solve the problem.

I also read on the news that there is currently a worldwide malfunction of computer systems related to CrowdStrike (the software supplier). Maybe this has something to do with it?

@Esri, please let us know when the site is working again! 🙂

[DmytroSereda]

Same... trying to launch one now, stil doesn't work 

[ola]

I am having the same issue.

[CS_VT]

Same here!

Looks like ESRI maintains a service status website for AGOL: https://trust.arcgis.com/en/system-status/

It does not, however, seem to include the Training website in this array of information.

Good luck out there, fellow learners. Recess?

[CS_VT]

I was real nerdy about it and I wrote ESRI Training an email.

They got back to me in a few hours and shared that they are experiencing serious issues because of the outage and they are currently waiting for it to get resolved. They suggesting trying again by the end of the weekend!

Happy Mapping y'all.

[MatthewYoung1]

Having the same problem.  

[DanielQuintela]

Am also experiencing the same issue.

[MiaHargrave]

Still experiencing the same issue

[KatieSmith]

Hi, everybody. Yes, we are experiencing issues with our e-learning content and are actively working to get this fixed. We apologize for this inconvenience. Thank you for using Esri Community to connect with us! 

[TessaTabler]

Thank you for your response Katie! This is the final week of my college course and we only have until 7/25 to finish our Web Courses... it is a big part of our grade so hopefully I can access them soon!