Updated January 10, 2018.
Today, the U.S. economy is flying high. Not so long ago, however, things weren't so rosy. During economic downturns, it's common (and responsible) for organizations to cut non-essential spending. One of the first items crossed off the budget may be staff training. The reasoning is that training is a luxury, like a store-bought latte, that can be done without in lean times.
At both the individual and the organizational level, training is an investment in a brighter future, not a luxury. Sort of like a flu shot, training can reduce the likelihood of a high-impact illness (i.e., job stagnation or a key operational breakdown). Trained staff are not a guarantee that nothing will ever go wrong with your GIS program or the business operations that rely on the GIS, but training does help instill confidence that your program is healthy.
So what is the training return on investment (ROI)? Here are some observations based on Esri's experience training thousands of professionals that need to discover, create, use, and share maps, apps, and other geospatial resources:
Training is not a cure for a recession and it won't save a program that has systemic flaws. It can, however, help bolster an organization's bottom line in the long run. Investing in the people who work with the GIS maps and apps is a winning strategy to earn the business benefits expected from the GIS.
To help organizations keep their staff knowledge and skills up to date, Esri offers hundreds of training options on GIS and ArcGIS topics. Check these resources out. You may find that aha! tip that's going to save you hours of work.
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