EVA Code for Free ArcGIS Trial Not Found on eBook

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09-14-2021 07:04 AM
RussSouchek
New Contributor

Greetings:  Two students in my Introduction to GIS class purchased the eBook version of Getting to Know ArcGIS for Desktop 5th Edition.  The print version of this book allows download of a 180 free trial of ArcGIS using an EVS code printed on the back cover.  Unlike the print version the eBook does not seem have this code.  I've reach out twice by email to someone recommended by ESRI but not getting a response.  Can someone tell me how to find the EVA code in the eBook version of Getting to Know ArcGIS for Desktop 5th Edition?  Thanks, Russ Souchek

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MikeLivingston
Esri Contributor

Hi, Russ. If the students purchased/rented their book from the Vitalsource platform, they will have received a redemption code which, once redeemed, will give them access to the courseware. If the students purchased their book from another retailer, software is not paired with the book. This is due to technical issues. The description for the book will include the text:

Note: Esri Press e-books do not include 180-day trial software. Instead, you can download the publicly available ArcGIS Trial.

Assuming the students do not have access to ArcGIS software through the institution, we recommend that they use the Student ArcGIS Trial

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2 Replies
DerekLaw
Community Moderator

Hi @RussSouchek,

Your best option would be to reach out to Esri Customer Service. They can help address your issue.

Hope this helps,

 

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MikeLivingston
Esri Contributor

Hi, Russ. If the students purchased/rented their book from the Vitalsource platform, they will have received a redemption code which, once redeemed, will give them access to the courseware. If the students purchased their book from another retailer, software is not paired with the book. This is due to technical issues. The description for the book will include the text:

Note: Esri Press e-books do not include 180-day trial software. Instead, you can download the publicly available ArcGIS Trial.

Assuming the students do not have access to ArcGIS software through the institution, we recommend that they use the Student ArcGIS Trial

View solution in original post