This is a plea to admins of ArcGIS Online Orgs in ArcGIS School Bundle Licenses: Take the one minute necessary to ensure there is a second "primary admin" for your Org. It's like a free insurance policy.
Every week, we receive requests from schools to insert a new admin, because the only previous admin didn't do it. Whether out of hubris, selfishness, spite, procrastination, or just ignorance, their last admins didn't deem it necessary, and now their school Org is like a ship with the steering locked, and ship's bridge empty and locked.
This can all be prevented by the admin doing three simple steps:
Does this sound like your Org? Please, please, please see these notes, then take the above three steps:
So, what happens if an Org admin doesn't do this? A new Esri Technical Support document details the steps now required for remedy; it entails serious work by those left adrift. Just one minute could prevent it.
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