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Arbitrary black lines showing on map

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08-30-2017 09:03 AM
JorgeGarcia-Iniguez
Emerging Contributor

Has anyone ever seen this on maps before?  The map comes from ArcGIS Portal hosted in a Web AppBuilder app.  I can't determine what the lines are associated with.  They are not a part of any layers.

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6 Replies
JorgeGarcia-Iniguez
Emerging Contributor

Just some more information, I see the black lines show up on the actual tiles from ArcGIS Online server.

Here was one tile that showed the black lines.  The screen shot is from FireFox network traffic console.

https://server.arcgisonline.com/ArcGIS/rest/services/World_Topo_Map/MapServer/tile/13/3255/2137 

The lines do not always appear.  It seems arbitrary.

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jordanparfitt1
Emerging Contributor

I was contacted by a user with this same issue. Did you find a solution?

Thanks!

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DarelLuechtefeld
New Contributor

Jordan, do you know what browser they are using? We have experienced the same here only on one system and only when running Firefox.

Thanks

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jordanparfitt1
Emerging Contributor

Yep.... firefox

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jordanparfitt1
Emerging Contributor

This was caused by Fire Fox hardware acceleration. 

JorgeGarcia-Iniguez
Emerging Contributor

Thanks for posting about this issue!  Do you know, is there any fix for this in FireFox, besides disabling the hardware acceleration?

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