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How to edit Community post

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11-15-2023 12:35 PM
Thomas_Z2
Regular Contributor

How can I edit my own post in Esri Community?

Since a while I can't edit my own posts and answers anymore. I cannot find edit or delete actions on the page. This (and the poor editor, i.e., no Markdown) is one of the reason why I prefer to use StackExchange and other forums. Editor aside, why can't I edit my posts anymore?

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19 Replies
Jades1
by
Occasional Contributor

Awesome! Thanks so much!

DanPatterson
MVP Esteemed Contributor

Could be a user name issue, 

I will flag @JesseCloutier who can investigate


... sort of retired...
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Fyonter12
Deactivated User

Me too! I can't edit or delete my community post in Esri Community, I'm having the same problem in ArcGIS Online Questions. Please help me...

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JesseCloutier
Esri Community Manager

Hi @Fyonter12, I've just updated your Esri Community account so that it's verified. Please give editing your post another try now.  

Jesse Cloutier
Community Manager, Engagement & Content
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TimoT
by
Frequent Contributor

Hi @JesseCloutier, I'm also unable to edit posts and I believe I have verified my account.

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JesseCloutier
Esri Community Manager

Hi @TimoT, I've checked on your account and believe I know why you're running into this issue. When an Esri Community account is first created it's given the role of Registered User. This role has a limited set of capabilities as a spam prevention measure—including that it can't edit its own posts. 24 hours after a new account posts for the first time, our system automatically updates their role to Active User. This role is given additional permissions, including being able to edit its own posts. You should see that you're able to start making those types of edits and use the Private Message feature within a day from now when your role updates. All the best!

Jesse Cloutier
Community Manager, Engagement & Content
MariusVerdes
Regular Contributor

Hi @JesseCloutier, Can you please help me to edit/delete my posts? Thanks in advance

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JesseCloutier
Esri Community Manager

Hi @MariusVerdes, I've just verified your account so that you'll now be able to delete your own posts so long as they don't have responses or comments from others on them. Once other members leave responses or comments, you would need to check with our team directly about the removal of a post since doing so would remove others' content as well and we have guidelines in place regarding when and how that can happen. All the best! 

Jesse Cloutier
Community Manager, Engagement & Content
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MariusVerdes
Regular Contributor

HI @JesseCloutier, Thanks for the quick response. Unfortunately, I am not able to delete my latest question posted in the Experience Builder community. Can you please have a look? or contact me via message?

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JesseCloutier
Esri Community Manager

My apologies, @MariusVerdes, I misspoke on that permission. As a member with the Active User role, you have permission to edit your own post but not delete it. I was able to locate your most recent question post: 'Table Widget - Horizontal scroll' and have archived that. If you have any questions, please let me know!

Jesse Cloutier
Community Manager, Engagement & Content