Getting comfortable yet?

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11-25-2020 09:05 AM
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MichelleMathias
Esri Community Manager
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Yes, no, maybe... 

As we are all getting settled in and finding our way around the site, I want to check in and see how you are doing? I would like to share with you some tips on getting comfortable and some key things we have learned since our launch.

But first, I would like to give a big thank you to those of you who have been providing feedback, helping us uncover bugs and testing out new ways of doing things! It takes a community to launch a community! 

Here are the top 5 things we think will help you along your way:

1. Set up your subscriptions and notifications – Although the content moved over from the old site, our connections and subscriptions did not, you have an opportunity to start fresh with your subscriptions and connections.

2. Navigation and Search – Use the top navigation menu (All Communities) to easily find the place you are looking for. Community Structure - November 2020 will help you understand the basic layout of the site. And search offers plenty of ways to apply filters to narrow your search. How to search and apply filters 

3. Ranks and Badges – Curious how you achieved the rank you did, or what the badges are all about- check out these two documents. And you can also learn more about  Roles in this document.

4.Known Issues and Future Enhancements – We are updating this document daily with the latest findings and fixes and enhancement requests. Bookmark it or subscribe to it so you too can stay up to date!

5. Disappearing or hidden posts.  Archive and Spam

  • Archives: You may come across a hidden or archived content link while searching the site or using old bookmarks. As part of our migration we did some clean up of old posts, in an effort to help bring relevant, more recent topics to the forefront when searching topics and solutions. If you feel like a post was mistakenly archived, reach out the the Community team at geonet@esri.com and we will review and retrieve it for you.
  • Spam: Missing a post that you just edited, or you just  created a new post but now cannot find it? There is a chance it got caught up in our overly sensitive spam quarantine. The spam quarantine is sensitive to start, and will learn over time about our content and will eventually settle into a better pattern and not mistake valid posts for spam. If this happens to you, send a PM or email (geonet@esri.com) to myself or anyone on the community team and we will search the quarantine for your post and bring it back to circulation.

 

Bonus tip: Check out the Frequently Asked Questions about ArcGIS Ideas

To find more helpful documents on how to use the community check out: Community Help Docs

And to provide feedback on the community or report an issue, please post in: Community Feedback

 

Thank you for being part of our Community! For our friends in the United States, wishing you a Happy Thanksgiving, stay safe and healthy this holiday season!

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About the Author
My role at Esri is the Manager of Community Experience and Programs. As the manager of the community experience team, I support, guide, and help our community managers and am focused on programs to continue growth and enhancement of our community. Outside of work I love the outdoors (in all seasons). You can typically find me skiing, hiking, biking, kayaking, or curled up with a good book.