Cascade storymap freezing on image and image content items not displayed.

455
2
06-27-2021 04:53 PM
MikeW_1
New Contributor

I built a cascade storymap and everything works fine in the configure interface but when I launch the app it freezes at an image I uploaded in one of the first sections.  After that I can no longer scroll either direction.  

I thought it might be because I uploaded the images directly to the storymap rather than to my Content first.  So I uploaded the images to my Content and they're not even showing as available media within the storymap configuration interface.  What am I missing here?

These are all in my Content and shared to my organization and a group:

MikeW_1_1-1624837836032.png

 

But none show up in the cascade configuration interface?!

MikeW_1_0-1624837595119.png

 

Tags (3)
0 Kudos
2 Replies
Waffle_House
Occasional Contributor

Can you provide a link to your storymap/content?

0 Kudos
OwenGeo
Esri Frequent Contributor

@MikeW_1  -- I'm sorry you are having an issue with your story. The recommended way to add images to a classic Cascade story is to upload them in the builder. Adding images to you ArcGIS content does not automatically make them available in the story builder.

For an issue with a particular story like this, the best way to get assistance is to contact Esri Technical Support

Owen Evans
Lead Product Engineer | StoryMaps
0 Kudos