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Student License troubleshooting- toolbox tools not working

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10-03-2021 12:40 PM
AngelaCoco
New Contributor

I am having an issue finishing an assignment on Coursera due to a licensing issue. In order to finish my assignment I need to have access to zonal statistics under the tool box and other tools. Every time I go to use it, it says my license does not include a (tool name) license. The license is through Coursera and I have the correct version. The license is supposed to be active until the end of the year. 

Last time I used ArcGIS was several months ago (but still in 2021). Life happened, so I had to take a break. Some tools but not all the tools are working. Only a very small percent of classmates have this issue.

How do I fix this?

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2 Replies
DanPatterson
MVP Esteemed Contributor

Go to Customize, Extensions and toggle on the Spatial Analyst.

In ArcMap, extensions aren't automagically enabled as they are in ArcGIS Pro


... sort of retired...
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JayantaPoddar
MVP Esteemed Contributor
Please ensure you have enabled the *Spatial Analyst *extension in *ArcMap >
Customize > Extensions*.
Please refer the steps
https://support.esri.com/en/technical-article/000003604


Think Location
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