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ArcMap hangs and memory cycles while using 64 gb RAM

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4 weeks ago
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TylerMyrman
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Hello,

I am working in ArcMap 10.8.2 on a new laptop that runs on 64 gb RAM. Whenever I open ArcMap it opens fine. But once I try to then open a project, whether local or on a server, the memory begins to cycle between ~20 - ~60 gb RAM. The programs hangs and I get the endless spinning circle mouse icon. This doesn't happen with other programs on this laptop. If I try to restart the laptop via the windows start menu, it will endlessly give the "restarting" circle icon and I have to give it a hard restart. I have dealt with IT and with ESRI support and have not found a solution. So who knows, I figured I could try here. Anyone have any ideas?

Thanks

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