ArcMap 10.8 Will Not Open After Install

04-17-2021 03:54 PM
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New Contributor

I installed and authorized ArcGIS Desktop 10.8. I can open ArcCatalog. I cannot open ArcMap. The splash screen makes it through Initializing License, hangs briefly on Initializing Application, and then disappears. No error message.

What I've tried:

  • Disabling antivirus as well as excluding ArcGIS folder.
  • Changing the Python path, as well as uninstalling and reinstalling Python (I had multiple versions installed)
  • Uninstalling ArcGIS Pro
  • Checking Event Viewer logs (nothing)
  • Confirming that ArcGIS Administrator lists ArcGIS Desktop Advanced as authorized.
  • Repairing installation of ArcMap.


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3 Replies
MVP Esteemed Contributor

related perhaps, but this is for 10.7.1

It gives a few registry entries etc to check before reinstalling

Problem: ArcMap crashes during Loading Document launch stage (

... sort of retired...
MVP Esteemed Contributor

Also Resetting your ArcGIS application profile 

and: make sure your windows default printer is set to a real device (or PDF) with current drivers. 

Frequent Contributor III

Did you install Oracle 64 Bit?

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