Workforce is acting weird - completed assignments day/time wrong

[MichelleDuncan2]

All the completed assignments in our projects are set to today and time stamped (now) for projects that were completed earlier in the year. Is anyone else getting this weird glitch?

[CraigGillgrass]

Hi Michelle,

I haven't seen or heard of any other reports like this.  Do you know when this started happening?

I can take a look at the issue, if you want to invite me to your Project.  You can DM me with the details if you're interested in me looking at this.

Craig

[MichelleDuncan2]

It's telling me I can't send you a DM. Our dispatcher just noticed it this morning and it's still occurring. See the screenshots below for reference. Same assignment in Workforce and viewing it in ArcGIS Online as a service. When I open Workforce it timestamps the Completed date to the time/date of when I'm viewing it. When I view it as a service it's the correct time/day of completion Sept 2017.

[MichelleDuncan2]

Our Workforce is still doing this.....just letting you know.

[CraigGillgrass]

Hi Michelle,

Thanks for bringing this to our attention, we can reproduce it and are looking at it now.

Craig

[DavidCrabtree]

We have just noticed the same problem. We've been using this workforce project since April 2017, and this week, we are seeing all work orders with completed dates of the current time (even if they were completed in 2017). Each time we refresh the dispatch view, the completed time changes to the current time. Any information available about this glitch?

[CraigGillgrass]

David, Michelle,

We're working on hot fix for this now.  We're targeting later today to deploy it.

Craig

[CraigGillgrass]

We've just pushed a hot fix for this to production.

Craig