Hi,
I would like to use Workforce in assocation with Survey123 to assign & resolve forestry issues, submitted by the public, to our mobile workers. When I add an assignment into Workforce, I would like to also record a "Caller Name" and "Caller Mobile No" to the assignment, that would then populate into the associated Survey 123 form that they would complete in the field.
Is there a way to do that, or is there another way that I can approach this?
One of our requirements is to be able to report by the "Callers" - so adding the information into the Workforce "Description" field would not suffice, and we don't want mobile workers to have to re-enter the details into Survey 123.
Any help or advice would be appreciated !
Thanks, Steve
Not sure if this a recommended by ESRI, but we have added additional columns to the Workforce Assignment Schema to meet a similar need. The additional columns store information that is known a the time of assignment creation and that we want to pass downstream to the Survey123 that will be generated from the assignment. The caveat is that if you add additional columns to the Workforce Assignments schema, you will not be able to edit them in the Workforce Dispatcher app. In our case that was ok because we us custom .Net code to create our assignments (and populate our additional add on columns).